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unable to superchat

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the … (read more)

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the card number I'm using to chat, but then once acknowledged, the screen stays grey/white and doesn't ever clear to process the chat.

Asked by Barry Woodward 4 months ago

Last reply by zeroknight 4 months ago

Account disconnect after installation of NordVPN on MacBook. Error: "Your browser is being managed by your organization"

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the… (read more)

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the problem persists. How do I fix this issue. I want Bitwarden to manage my passwords.

Asked by Jay 4 months ago

Last reply by cor-el 4 months ago

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (read more)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 4 months ago

Last reply by jonzn4SUSE 4 months ago

I select full screen the game stays the same size but at the top of the screen the bottom half is black

I play diggy's adventure when I select full screen the game stays the same size but at the top of the screen the bottom half is black, I tried on a different browser and… (read more)

I play diggy's adventure when I select full screen the game stays the same size but at the top of the screen the bottom half is black, I tried on a different browser and it works ok.

Asked by robertkinnear10 4 months ago

Last reply by zeroknight 4 months ago

Window-M shortcut doesn't work for Firefox

I make frequent use of the Windows system-level keyboard shortcut Windows Logo button + M to go directly to the Windows desktop. Firefox does not respond to this keyboard… (read more)

I make frequent use of the Windows system-level keyboard shortcut Windows Logo button + M to go directly to the Windows desktop. Firefox does not respond to this keyboard shortcut by minimizing. How can I fix this? I already tried refreshing Firefox. This is a big enough issue to get me to abandon the browser, since I depend on keyboard shortcuts.

Asked by Rachael Storey-Chase 4 months ago

Last reply by zeroknight 4 months ago

Youtube Audio Library

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailabl… (read more)

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailable). Other audio and YouTube video is woking perfectly. Please solve this issues.

Asked by sarkersraboni47 4 months ago

Last reply by zeroknight 4 months ago

Drag and drop onto bookmark icon no longer works Firefox 120.01 (2023)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually … (read more)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

Asked by jkannry 4 months ago

Last reply by zeroknight 4 months ago

Windows 10 pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them.

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset. Troubles… (read more)

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset.

Troubleshooting within Firefox won't work because it disables the extensions.

The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on).

The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

Asked by Panda 4 months ago

Last reply by zeroknight 4 months ago

Add-ons Manager Tab

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented? … (read more)

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

Asked by David.Conway 4 months ago

Last reply by zeroknight 4 months ago

FF still running hidden in background

Ccleaner gives message of "Firefox needs to be closed. i though it was Ccleaner that was the problem. it's not Ccleaner's problem... I get the same message when I run adv… (read more)

Ccleaner gives message of "Firefox needs to be closed. i though it was Ccleaner that was the problem. it's not Ccleaner's problem... I get the same message when I run advanced system care... when I click 'close for me' it just skips it over and over. i then run it after starting PC and it still tells me FF is running. the 1st time it lasted for weeks(summer-ish of 2023) and seemed to fix itself. and it also wasn't fixed with 1 or 2 FF updates because i was waiting to see after updates that it would be fixed but wasn't. And I can't find Firefox running in Windows or advanced system care task manager. which means i cant close it manually. so I'm pretty sure it's a Firefox system problem... somehow FF is still running hidden in the background. i run malware fighter and anti virus to see if something is using it but comes up empty.

Asked by Richard Walsh 4 months ago

Last reply by zeroknight 4 months ago

"Bookmark Current Tab" automatically save the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder.

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it … (read more)

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it automatically saves the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder? I then have to find the saved bookmark and manually move it to the desired folder. Is there a fix for this or is this a permanent feature change? Thanks for your help.

Asked by John S 4 months ago

Last reply by zeroknight 4 months ago

Email links do not open in Firefox

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How com… (read more)

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

Asked by mjware8 4 months ago

Last reply by zeroknight 4 months ago

Cannot Log on to iCloud account through Firefox Browser

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud th… (read more)

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud through Firefox many, many times. However, I have no problem logging on to my iCloud account using an Edge Browser.

When I try to log on to my iCloud account using Firefox after entering my user name and password, I receive the two factor authentication from iCloud on my iPhone. However at this point, iCloud immediately gives me an error message (screen shot attached), and I am unable to enter the authentication code. I can only return to the log on page.

Since this problem occurs using Firefox on two different computers, but I have no problem accessing iCloud using a different browser, I have to assume this is a Firefox issue, but I do not see that this is a systemic problem. Any suggestions? I hate using Edge for anything, but I am on iCloud.com a lot, so this is inconvenient.

Asked by sdfypzwx8s 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox browser retrieves to turkish although I set all defaults for English (US)

Hi all, Each time I open the browser Firefox opens in Turkish (most probably based on my location, I tried to change it but it did not accept) Then I have to switch manua… (read more)

Hi all, Each time I open the browser Firefox opens in Turkish (most probably based on my location, I tried to change it but it did not accept) Then I have to switch manually or open my Google account. In settings I chose everywhere English like search results, but I goes back to basic. I dont want to see the search results in Turkish and I dont want to see the Turkish websites. Also when I write an email in English it checks against Turkish, so no help. I dont have the same problem with google products in Chrome ( the native browser) So I assume that the problem is with Firefox. I did not install anything in Turkish (I even do not use Turkish keyboard) Do I need to install English dictionary?? when I click to change the English manually each time, then it switches, but goes back to Turkish again. It is annoying, that is why I keep using Chrome. Can you pls help

Asked by melike.findikoglu 4 months ago

Last reply by cor-el 4 months ago

i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (read more)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Asked by MD Minhajul Islam 4 months ago

Last reply by cor-el 4 months ago

In order to update my iOS my firefox was deleted from apps. I just reinstalled but my bookmarks are gone.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing. … (read more)

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Asked by Michael Goldfarb 4 months ago

Last reply by cor-el 4 months ago

Artifacts on webpages when hardware acceleration is enabled

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acce… (read more)

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acceleration in Chrome has no artifacts. The error is not in the hardware or driver, but in the Mozilla software. By searching on this topic on Google, it's a common error in Firefox.

The last version where artifacts where not present was: pp_name: firefox build_date: 2020-01-15 build_file: C:\Users\tulle\.mozilla\mozregression\persist\2020-01-15--mozilla-central--firefox-74.0a1.en-US.win64.zip build_type: nightly build_url: https://archive.mozilla.org/pub/firefox/nightly/2020/01/2020-01-15-21-36-21-mozilla-central/firefox-74.0a1.en-US.win64.zip changeset: c35bb210b8ae793c844bd94c1848d246bf601293 repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central

Intel® HD Graphics 620

Asked by tulleball 4 months ago

Last reply by jonzn4SUSE 4 months ago

My blog is slow speed open in firefox?

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening. … (read more)

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening.

Asked by OnlineBill Expert 4 months ago

Last reply by jonzn4SUSE 4 months ago