Firefox Support Forum

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox

i have a website about Bitcoin Recovery Tools i wanna ask from you guys how can mozila helpful for me to rank a website

Suddenly have green frame/border approx. 1 pixel wide around entire browser window, including various movies from different sites. This is a sudden development which I did not originate in any way. How can I remove this annoying green frame?

This isn't a question about the "Multi-Account Containers" addons, I am pretty sure that there was a section called "Container tabs" in the privacy and security settings, and I could use containers without installing an addon some days ago.

I can still access by directly viewing this address

about:preferences#containers

But I can't find it in the settings, and this feature does no longer work.

So I went to read recent release notes from Firefox 100 to 101.0.1, but I didn't find any notes to say this feature has been disabled. Could this be an unexpected result of an update?

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open my browser. That seems like a long time. The message went like this "\??\C:\ Program Files(x86)\MozillaFirefox\firefox.exe" How do I know what version of Firefox I am using?

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connection problem but then I realized things work fine with Chrome (which I'm using now to type this). I checked the help articles about the possibility of being blocked by a firewall or anti-virus, and I did add Firefox in the exceptions for both, and I made many reboots, and still Fiirefox is not working and not loading the pages quickly (if at all). I even reduced the security level in Firefox settings and picked the "No Proxy" option, and disabled my anti-virus (Avast) completely, but nothing works at all. It was fine just yesterday.

I use Win7 64bit

Tips please? Thanks.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my computer there is a dropdown box that shows up from the downloads icon, which is on my address bar. (I'm assuming this is firefox and not windows.) It just annoys me and sometimes gets in the way. Help please?

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.