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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacopissimo 3 months ago

Last reply by Terry 3 months ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (read more)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Asked by riskitdreams 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar? search the answer on the website, tried all the advises like change the br… (read more)

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

search the answer on the website, tried all the advises like change the browser.taskbar.list.frequent.enabled to false, and taskbar list to false. but it still shows list of sites i've visited when i right click the shortcut. please help

Asked by admin568 3 days ago

Last reply by RobertJ 3 days ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 2 days ago

Last reply by willjoe24421 2 days ago

please change design from Firefox back to Version 102 - Version 103 is using too much space for nothing!

Version 102 was nice and compact... now Version 103 needs too much space and is very difficult to use with WIN 11 - many Apps are not correct working!!! I tried Hours to … (read more)

Version 102 was nice and compact... now Version 103 needs too much space and is very difficult to use with WIN 11 - many Apps are not correct working!!! I tried Hours to fix either APP sizes 150% and Text size etc.. it's a mess with Version 103! Thanks for help

Asked by beno 1 day ago

Last reply by TyDraniu 1 day ago

Website tool not working with Firefox, works with anything else. Any way to get aroud it?

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, bu… (read more)

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, but on Firefox, rather than displaying an image, it just shows blank white. I've tried asking the tool's support, but their only suggestion was using a different browser, which I'd like not to have to do if I can help it. I've disabled all extensions for the site and cleared the cache to no avail. Is there anything else I can try?

Asked by behnjymyn 1 day ago

Last reply by jonzn4SUSE 22 hours ago

YouTube

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping… (read more)

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping through a lot of hoops and steps, I will have to stop using Firefox. Fix this mess. This problem has been around now for some time. Get it fix or accept other users switching to other browsers that seem to have no problem at all getting to and using YouTube. Very Frustrating.

Asked by mike.keller517 21 hours ago

Last reply by RobertJ 16 hours ago

  • Archived

Windows 11 crashes

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to t… (read more)

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.

Asked by MikeB 8 months ago

Last reply by FredMcD 8 months ago

Remember Passwords on Subdomains

I have an environment where the local domain is at the 3rd level, for example: prv.foo.com. Individual hosts are at the 4th level, for example: bar.prv.foo.com. Firefox b… (read more)

I have an environment where the local domain is at the 3rd level, for example: prv.foo.com. Individual hosts are at the 4th level, for example: bar.prv.foo.com. Firefox believes the host is at the 3rd level and remembers passwords at this level, presumably because it's going by the TLD.

How can I tell Firefox an individual domain has hosts at a different level?

Asked by james103 4 months ago

Last reply by cor-el 4 months ago

I have just purchased a new laptop and cant

I have just purchased a new laptop and can't sign in as it requires my password which i have no idea what it is as a tec person set it up years ago. How do i find out wha… (read more)

I have just purchased a new laptop and can't sign in as it requires my password which i have no idea what it is as a tec person set it up years ago. How do i find out what it is.

Asked by dennisandeve 4 months ago

Last reply by FredMcD 4 months ago

Firefox keeps crashing at startup

This happens with all browsers. I need a software but it needs to find firefox.exe I have tried changing the name of the firefox exe but then the software wont work. It … (read more)

This happens with all browsers. I need a software but it needs to find firefox.exe I have tried changing the name of the firefox exe but then the software wont work. It flashes white and it shuts down.

Asked by Firefox.User 3 months ago

Last reply by FredMcD 3 months ago

Missing pinned tabs

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't poppi… (read more)

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't popping back up. How do I get them back???

Asked by jackfrost025 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

losing passwords

okay been losing passwords not able to figure out why i have talked to the hp omen support teams twice now in the last 3 months the first time resulted in a complete bac… (read more)

okay been losing passwords not able to figure out why i have talked to the hp omen support teams twice now in the last 3 months the first time resulted in a complete back to factory settings the second one was today hp case #5085372677 which found nothing on my end was wrong and they believe the problem start's here with firefox i am update with the latest firefox updates

Asked by lhicks7905 3 months ago

Last reply by FredMcD 3 months ago

Windows folder shown in Group-By when opened from Firefox

Hi All I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from … (read more)

Hi All

I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from Firefox.

Details: - if I open my Downloads folder from the desktop shortcut I get it normal (no group-by) - if I click the folder icon close to the downloaded file in Firefox Library/Downloads window, then the windows folder is shown with Group-by enabled - the same happens if I click the folder icon close to the downloaded file in Firefox's download toolbar icon

Does this happen to others? Thank you Stefano

Asked by steluci 3 months ago

Last reply by Dropa 2 months ago

Why does opening MS Edge delete my tabs in Firefox?

I recently upgraded to Windows 11. I use Firefox as my primary browser, however sometimes I need to use the MS Edge browser. When I open MS Edge, it automatically close… (read more)

I recently upgraded to Windows 11. I use Firefox as my primary browser, however sometimes I need to use the MS Edge browser. When I open MS Edge, it automatically closes Firefox and deletes my las set of Firfox tabs. How can get my Firefox tabs to remain? ...and yes I DO have the Startup setting box checked for: "Open previous windows and tabs"

Asked by Bob 2 months ago

Last reply by Dropa 2 months ago