Showing questions tagged: Show all questions
  • Locked
  • Archived

Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recent… (read more)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozil… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, … (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Select Box has white text on white backgroud, only visible when hover over

Hi, Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered ov… (read more)

Hi,

Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered over, see attached screenshot.

How can I rectify this please?

Asked by Paul 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

credit card number appears and then disappears in firefox autofill

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fi… (read more)

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

Asked by s.wilber 2 years ago

Last reply by jdench1 1 year ago

  • Archived

Syncing Problem

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code s… (read more)

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

Asked by Ǝ 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Gmail newly unstable under Firefox 100

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for va… (read more)

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for varying periods, then reconnects, only to disconnect again almost immediately. Gmail will not let me open another account from within the current account. This does not happen on my Android phone where Gmail works properly. Neither does it happen when I run Gmail through Edge on my desktop. Hence I presume it results from an interaction between Firefox100.0 and Gmail. My wife has exactly the same problem using her Microsoft Surface Laptop under W10 since this latest update.

Asked by colin.matheson 1 year ago

Answered by cor-el 1 year ago

  • Archived

Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The me… (read more)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

Asked by dicemandcdc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why does nothing remember this browser?

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick o… (read more)

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick of it. It even does that even though I selected "trust this browser or device or whatever". I hate 2FA I dont care how secure it is its a pain in the ass!!!

Asked by jrocco727 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

This is so stupid, I was just on Facebook then it told me to refresh, now theres some security crap.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you k… (read more)

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Asked by scott150 1 year ago

Last reply by Terry 1 year ago

  • Archived

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • Archived

Sidebar issue on Windows 11

I have the following: <html><head> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <style type="text/css"> <!-- bo… (read more)

I have the following:

<html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<style type="text/css">
<!--
body {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px; color: #000000; background-color: #eee; width: 200px;}
a:link {color: #000099;}
a:visited {color: #000099;}
a {text-decoration: none; margin-left: 0.5em; display: block;}
div.folder {padding-top: 10px;}
div.folder a {display: none;}
div.folder:hover a {display: block;}
div.title { color: maroon; font-style: italic; font-weight: bold; font-size: 14px; border-bottom: 1px solid #ccc; padding-bottom: 6px; }
div.subtitle { color: navy; font-weight: bold; margin-bottom: 15px; margin-top: 8px; }
div.subtitle a { color: navy; font-weight: bold; text-decoration: none; }
div.subtitle a:hover { color: blue; }
-->
</style>

</head>

<body background="DNASidebar_files/DNA%2520Sidebar%2520for%2520Firefox.html">
<div class="title">Bioinformatics Sidebar</div>
<div class="subtitle">Active as of: <i>2022-05-18</i></div>

<div class="folder">Databases</div>
<a href="www.ncbi.nlm.nih.gov/nuccore">Nucleotide</a>
...
</body></html>

To use this, I just click it in whatever folder it's in and it comes up in Firefox. If I run this on either Linux or Mac, when I click "Nucleotide" it takes me to the URL. If I do this on Windows 11, my URL looks like the following:

file:///C:/Users/xxxxx/Documents/www.ncbi.nlm.nih.gov/nuccore

What do I need to do on Windows to get the real URL to execute?

Thanks, Joe

Asked by trubisz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on my Windows 11 computer does not display graphic elements correctly.

Is this a Firefox problem or a computer problem? In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in … (read more)

Is this a Firefox problem or a computer problem?

In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing.

In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible.

At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Asked by humanrightsproject 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Intermittent SSL Errors across all websites

Hello, I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of a… (read more)

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Asked by jdial91 1 year ago

Answered by FredMcD 1 year ago