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  • Archived

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times i… (read more)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Asked by Logan 1 year ago

Last reply by Asa Dotzler 1 year ago

  • Archived

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (read more)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to view the date of an item in History

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timi… (read more)

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timing of my use of the webpages that day. The History tool in Library has a number of columns including Added and Last Modified. Both of these are blank in the listing. I can see no other place where a date might be requested or recorded. Sometime last Monday I did the relevant Google search- but when exactly? Was it before or after 16:16? Is it possible to find out in Firefox?

Asked by cvhorie 1 year ago

Last reply by Terry 1 year ago

  • Archived

Search result

Don't comfortable search results issue. I'm nervous about, get a result and than show another many issue. That is no need for us. why show it? example image below. … (read more)

Don't comfortable search results issue. I'm nervous about, get a result and than show another many issue. That is no need for us. why show it? example image below.

Asked by raselreja73 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Can Watch When Calls the Heart from Hallmark Streaming

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. … (read more)

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. I can watch other videos from their channel, just not this series. Any suggestions?

Asked by vinnielbrk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Exit Full Screen - since the latest update

Since updating, "Exit Full Screen" now causes viewed page to become a narrow sliver at the top of the screen, and the page unusable. I typically drag pictures from my de… (read more)

Since updating, "Exit Full Screen" now causes viewed page to become a narrow sliver at the top of the screen, and the page unusable. I typically drag pictures from my desktop to Facebook, etc., but can no longer do that. (I know there is another way to access pictures from the desktop, but it is currently unreliable on my machine, which is very slow and wonky right now.) Can I revert to the former function where "Exit Full Screen" just makes the page smaller but still usable?

Asked by mm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

told to clear cache avice ctrl + f5 did not work

RIGHT i was told to clear cache - and also to do it - like ctrl + f5 Nothing seemes to happen something i gting in the way of operating this awful self-willed machine … (read more)

RIGHT i was told to clear cache - and also to do it - like ctrl + f5 Nothing seemes to happen something i gting in the way of operating this awful self-willed machine

Asked by Patricia 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I hid an element on a webpage. How do I unhide it?

Firefox 104.0 64-bit I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the … (read more)

Firefox 104.0 64-bit

I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the photo and selected "Block Element". The photo disappeared, but the space it had occupied remained (outline of photo, filled with background color). I right clicked in the space, but there was no "Unblock Element" to select.

I looked online for an answer to this question, which seems not to have been addressed specifically. One of the results suggested using an add-on called Firebug; another suggested uBlock. I guess another question I might ask would be, why would it require an add-on to unblock an element that was blocked using Firefox?

It is not vital that I get the photo back, as I can contrive to never visit that particular webpage again, but my inquiring mind wants to know how to unblock an element I have blocked—particularly since it was so easy to block it in the first place.

Thank you.


DF

Asked by AlphaCat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Browser Upgrades are wiping out my URL settings

I have a specific group of websites I want to see when I open Firefox. When you upgrade, they get wiped. This did not used to happen. Only in the last month or so . . … (read more)

I have a specific group of websites I want to see when I open Firefox. When you upgrade, they get wiped.

This did not used to happen. Only in the last month or so . . .

VERY ANNOYING!!

How do I prevent this from happening??

Thanks,

Steve

Asked by sekitz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox not loading any websites after Windows crash

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would … (read more)

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would not load any websites. The about:config page loaded.

I was at a loss as to how to resolve this as I could find no advice for this problem.

I thought I would try Safe Mode. Unexpectedly, just starting in Safe Mode resolved the issue without doing anything else. I am now back to normal.

I'm curious to know what just starting in Safe Mode did to resolve the issue. I also want to broadcast this as I did not find this as a potential solution.

Asked by johfc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to use Normal FireFox alongside Portable Firefox

Hey Support Community! It's Usman here. I have a question. Whenever I open my Portable Firefox (to manage my Website website, it doesn't open and ask me to close other F… (read more)

Hey Support Community! It's Usman here.

I have a question. Whenever I open my Portable Firefox (to manage my Website website, it doesn't open and ask me to close other FireFox tabs.

I know I can only use one Portable firefox at a time, but what about normal Firefox?

How can I use a portable Firefox, alongside a Normal firefox?

Kindly help me out here.

Asked by qiangtongseo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Modify Firefox location allow prompt

Hi there, I'm trying to see if there is a way to modify how the Firefox "Location" prompts ("Do you want to give this site access to your location? Allow/Block") are dis… (read more)

Hi there,

I'm trying to see if there is a way to modify how the Firefox "Location" prompts ("Do you want to give this site access to your location? Allow/Block") are displayed on the screen. Although, microphone and camera access prompts are also relevant to me.

My use case is mobile Linux and similar to some of the problems solved by https://gitlab.com/postmarketOS/mobile-config-firefox

If anybody is knowledgeable on the subject and could point me to relevant source or terminology used by Firefox to help narrow my search, I'd appreciate it. Is it possible to modify these prompts with any of the built-in CSS modifiers like userChrome.css or anything else?

Thanks!

  • Archived

Block downloads from specific sites

There's a site I use frequently that downloads .htm files to my computer every time I open it in a new window. The site does not have a settings page to turn this feature… (read more)

There's a site I use frequently that downloads .htm files to my computer every time I open it in a new window. The site does not have a settings page to turn this feature off. It also functions exactly the same once the file is deleted, and it only recently started doing this. I trust that the files are not malicious, but I also find it annoying to manually delete them every single time.

Is there a way within Firefox to block specific sites from downloading content?

Asked by keplerki 1 year ago

Last reply by cor-el 1 year ago

  • Archived

104.0.2 firefox doesn't allow download button to display dropdown downloaded file list

Up until now, when I've downloaded a file, the download button displays a dropdown of the downloaded file list, and other features. After updating to v104.0.2, the downlo… (read more)

Up until now, when I've downloaded a file, the download button displays a dropdown of the downloaded file list, and other features. After updating to v104.0.2, the download button ONLY highlights to signal that files have been downloaded to my download directory, but clicking this button does nothing. Instead, the only way I can access my downloads is by Ctrl-J or clicking on the 3-horiz-lines and select Downloads, which opens a separate dialog box. Why this change? How can I restore the old/standard feature which worked quickly and intuitively?

Asked by etcadman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago