Firefox Support Forum

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Hello

I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now that I no longer work I don’t have access to the computer any longer. Only my iPhone and iPad. Up until a few weeks ago that was fine. Both of them were still synced. Then, for reasons completely unknown, the one on the iPad became problematic. So, without giving it much thought I, installed a brand new one on the iPad. It told me to set up a login for that one which, I did , again without giving it much thought. Then, when I hit sync, nothing. And I believe that’s where the problem lies. I sat down with the iPad on one side and the iPhone on the other and went through every setting I could find. The only difference I could see was with the account names. The one on the iPhone is “overworked” which I believe was originally on all three. But when I set up the new one on the iPad, once again not giving it enough thought, I used my email address which is “gregcocks193@gmail.com.” So my belief is that the difference in the account names is why one can’t find the other. But, what to do? I don’t want to just experiment because if I do it wrong I could potentially lose the ones on the iPhone, which is the only one left that has all my bookmarks and logins, and if I lose them, they are gone forever. So I’m hoping you can tell me what to do. If I need to change one of the account names, which one? How do I do it. Or is there another way to sync them together, without changing either of the names. I really don’t know. But since I only have one shot at getting it right I’m not going to do anything until I hear back from you. I have always used Firefox and nothing else, going all the way back to ver. 17 on the computer, and I don’t want to change. So now that you know my dilemma, I hope you can help. People ask me why I don’t use Google because it’s the #1 browser, and my answer is always the same. Just because their name is plastered everywhere doesn’t make their browser better. In fact, I think their mobile browser is horrible. So please give me some advice on what to do so I can continue using Firefox.

Thanks for taking the time to read this and I look forward to getting your help.

Take care Greg

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in with Firefox is cdbaby.com and walley.se What is the problem with Firefox that I use as my ordinary browser?

Hello all,

I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried online solutions without any success, any suggestions how to recover all my data?

Thank you

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks.

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the scope--since I don't use a smartphone., etc., anyway!

We should be cautioned that this 108.0.1 upgrade is a complicated one. At midnight I just wanted to do a SIMPLE update (release notes listed just one item), shut it off and hit the sack --not be swamped with all the myriad new choices and features to learm! --as I now see.

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

I cant login to my firefox account on both devices anymore since a recent update.

I use the Arkenfox user.js on Desktop and Mull on Android.

sync still works, even though I cant login to my account.

Firefox 109.0 on Linux, Flatpak version.

Mull newest update from F-Droid based on 109.1.1 (nightly)

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue.

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

• when a thread has been started / last updated
• which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

I reset my Computer. After Reset I Signed in to my Firefox account but its not getting back all of my previous details which I already synced several times before with fresh firefox browser. But its not syncing this time.

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...