Showing questions tagged: Show all questions
  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (read more)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 2 months ago

Last reply by cor-el 2 months ago

  • Archived

junk ebay labels

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanabl… (read more)

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

Asked by politpaul 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 6 months ago

Last reply by cor-el 6 months ago

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (read more)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

  • Archived

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 1 year ago

Last reply by Terry 1 year ago

Firefox 121.0 links all go to 404

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma, every time I click on a line indicating it;s a link to another web page, I get 404. A… (read more)

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma,

every time I click on a line indicating it;s a link to another web page, I get 404.

Alway, it keeps telling me that Firefox could not update automatically/

Can anyone tell me how to stop the cancellation of links to another url?

Asked by Jerry 3 months ago

Last reply by cor-el 3 months ago

  • Archived

System print dialog -- print preview cuts off document

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed. This brow… (read more)

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed.

This browser is unusable.

Asked by Dean 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Make it possible to Grab the toolbar anywhere, not just on the ends.

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up a… (read more)

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up and slide the Firefox app anywhere along the top of the tool bar instead of just at the ends. It seems it would be such a simple fix to end something so frustrating. Just give us a little room around the open windows tabs to grab the app and slide it into or out of position.

Thanks

Asked by cwkouns 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Quora readdressed to regional site

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome). 1) when I type www.quora.com FF automatically convert i… (read more)

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Asked by spock1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (read more)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Expire time for master password non showing again

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to red… (read more)

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to reduce this time because I'm requested for the master password only at FF launching and I cannot find the options I changed. I looked for options with the word "expire", but it doesn't seem to affect the situation. What was the option I changed? Or what is it now (in case latest FF versions have different options)? Thanks

Asked by g.sammartino 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable "interventions" (Flippy?) FF 102.1ESR

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.) First, I noticed that the default for down… (read more)

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.)

First, I noticed that the default for downloading changed from "ask" to "save". I eventually found how to fix that, but, in the process of searching, I typed "firefox download" in the urlbar, and suddenly up popped "Trying to fix a problem?", suggesting I reset Firefox.

I'm old enough to remember Clippy (look it up), and feel the same way as I did then. Call this new feature "Flippy".

I did some searches, found that this behavior has been called "intervention" (I prefer "Flippy"). I also found old sugesstions on how to disable it, but they don't seem to work.

Even Microsoft provided a way of disabling Clippy. How do I disable "Flippy"?

Asked by Nospam Boz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

CNN.com webpage not loading

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assum… (read more)

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assume Firefox will want it to work. All my other sites are working fine, so I'm assuming it some adjustment that cnn made on their end.

Asked by albion16 5 months ago

Last reply by cor-el 5 months ago

  • Archived

I have a zombie reddit.com cookie that always comes back within seconds even though I blocked it

I've had this for a few months now and it's driving me crazy. I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps … (read more)

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Asked by Mescalito 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Unable to log into sites with latest update

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. … (read more)

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. Cleared cookies, history, and cache. This occurs on both Mac computers. Safari works fine. I don't know if it's the site or latest update.

Asked by jimedwardseatsit 1 year ago

Last reply by cor-el 1 year ago