Firefox Support Forum

Been using Firefox for years. Also reading Foxnews. Starting yesterday I cannot post any comments at the site. I can go to Edge and all works fine, so there is something with Firefox that is conflicting with Foxnews. At first I was not able to even read articles but removed all Addon's and that has been fixed--even after reinstalling all Addon's I can still read articles. I log into my Fox account and the webpage reflects that but when I try to post a comment it says I must sign in to post, yet I am signed in! However, I go ahead and follow the links to sign in (check e-mail/click sign in to Fox etc.), ultimately it tells me I'm now signed in. But when I go back to the comment section it still says I must sign in to post but I am signed in. Besides removing Addon's I also tried removing the FF browser (Win 10 recommended a refresh instead of uninstall so I did that). No help, I'm thinking whatever is causing the conflict when refreshing FF the sync simply puts the conflict back! I'm still requested to sign in when I am signed in! As stated earlier my Fox account in MS Edge works fine.

As the title says Cloudflares Human Verification Captcha doesnt work on this browser forcing me to have to use 2 separate browser to circumvent the issue which is annoying. basically when I click on the verification it goes into a loop of trying to load the captcha then asking me to click it again for it to only repeat the process until it gets stuck on a several minute loading before telling me it failed to load with no error message. Eventually stops even trying to do the loop and does right into the minute long loading and failure to load message. I have found no help for this online and im not tech savvy enough to be able to fix this issue on my own. things ive tried 1. making sure firefox and all extensions are up to date 2. completely restarting the browser 2. disabling all extensions on the site 3. tried private window 4. tried other web browsers (it only effects firefox)

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Places Database" and that did nothing. If this can't be fixed, it's time to move on to another browser.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

ctrl+w stopped working. I can no longer close tabs in firefox using this shortcut. I have tried using the shortcut add-on but no matter what combination i use with ctrl+* nothing will close tabs. i know i can use ctrl+F4 but this is very annoying. What happened and is anyone else having this issue??

Any ideas would be so helpful. Did I turn off something on windows??

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Is it possible to customize the URL pulldown? When I click in the URL window - I am presented with 6 website options along with various web search options. It would be helpful to modify the options since none of them apply to me. I tried deleting history, playing with the settings/search suggestions/change settings. I want to specify certain websites - and leave it that way. I've tried right clicking the site, shift deleting, contrl deleting. Nothing works. If it is possible - it is not intuitive. I notice that the list does slowly seem to update and evolve depending on where I have been. But I don't want that either. Thx IW

Since a day or two the font size on my Menu Bar is way too small. I have been searching around and the solutions are not working or not what I want. I do not want to zoom in, I want my page size to remain the same, I only need the font size on the menu bar back to what it was. I tried the userChrome.css method and it did not work

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough google search. Has anyone found a fix for the mandatory restart Firefox now pushes whenever there's an update available? Basically, out of nowhere, the program will refuse to open any new tabs or load any pages, instead giving the error message in the image. A restart is forced, and all private tabs are lost without warning. This is completely unacceptable browser behavior. As far as I know, there is no setting or about:config option that will fix this. Has anyone found a work-around?

I've been a loyal Firefox user for a couple of decades at this point, but this nonsense has me seriously considering switching to something else. Thanks for any help anyone can offer.

I have followed various threads about importing my passwords without any success.

I recently swapped PCs so I exported passwords and bookmarks to disk to install on the new PC.

The bookmarks have imported ok but the passwords are in the CSV format created by Mozilla on export from the old PC and there is no option to import a CSV which seems a bit crazy.

I cannot find a way to import this data. I have tried syncing with my laptop to get the passwords but that doesn't work either.

If anyone could help me resolve this problem I would be very grateful.

Many thanks,

Mark.

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, December 05, 2023" Do I need both? or can I delete one of them? Thanks.

I have been using FF for many years but recently have started having issues on eBay.co.uk

At the moment it specifically relates to leaving feedback on my sold items.

I'm currently logging in on MS Edge or Chrome to leave feedback as FF just will not work.

I've tried FF on a clean install on a 2nd PC (no add-ons) and still get the issue.

Please help as I am now having to use Edge & Chrome so much I may as well move over to them which I would rather not do.

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

My old email keeps showing up when Firefox is trying to auto fill email. How do I change that in Firefox. Same with addresses, My mailing address is shown in many different ways, all variants of my actual address.

Also, I have some kind of browser hijacker (BING) that keeps directing me to Bing website. I have tried the standard procedures as outlined, bu t still BING often redirects my searches. I am also working with my anti-virus people to try to correct, but thought I would ask you as well. Here's where it took me when I searched for cookies (like you bake in the oven): "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=cookies"

Thank You, looking forward to continuing with Firefox

Ross Langhans

I reset my windows 10 installation thinking that it would be similar to a "backup and restore", but it wasnt. I wiped out nearly everything I had installed.

I hope that can learn how to load bookmarks from saved favorites folder.

Any help?

I am an experienced Firefox Add-On user.

I have installed Firefox on a new build Windows (10) computer. Only 4 of my 8 installed Add-Ons will show on the Task Bar

This is not a problem on my two other Windows machines that share the same Mozilla account for Bookmarks & Passwords. (Other machines are also 4K displays).

I have uninstalled then reinstalled Firefox several times on the new machine, nothing seems to work.

I suspect there is a simple fix, but it eludes me.

Suggestions?