Firefox Support Forum

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or similar... this breaks the kiosk system and needs Admin intervention... I love FF, but how can I suppress these support popups in this environment?

Thx Dan

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents of one tab container shown on my browser at a time, and be able to switch from one container to another freely. What is the use of containers if all their contents are displayed at once on the tabs of my browser?

I am using Firefox on a new PC. Whenever I type something into the address bar, all results appear under a small Firefox Suggest header, even though Firefox Suggest is not available to me in the United Kingdom. I believe it is possible to remove this header through about:config, and I did so on my old PC shortly after FIrefox Suggest was released in 2021, although I have long forgotten how to do this for obvious reasons. Could somebody please explain how this header can once again be removed, or is it a permanent feature? Thank you in advance.

On eBay, on the orders page, near the top of the list is a checkbox which when checked should cause the entire list of orders to all become checked, allowing a single operation to apply to the entire list of checked orders. Checking this box is not causing the list of orders to become checked. It works in Firefox private mode.

The problem is not being caused by any of the extensions - it persists after disabling every extension.

Windows 10, FF 121.0.1 (64-bit)

Is it possible to combine history/bookmark files? Firefox has truncated my "History" to 15 days and the only option I see to get elder entries is to combine a backupped history file with the current one. An easy-to-use tool for this task would be welcome. I did not change my config options after the update to 121.0.1 (64-Bit) (Windows 10pro) but I think I had the total history (from years) before the update. My current Options related to this topic are: browser.history_expire_days false places.history.expiration.max_pages false places.history.expiration.transient_current_max_pages 501234 privacy.clearOnShutdown.history false privacy.history.custom true history (*) Boolean Number String

I already sreened Help files of this Forum concerning lost history data but they all do not give sufficient answers or I do not understand them (as a German user). Thanks. Martin

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?

I am having issues playing videos that use mp4a codec, codecs that use opus work fine

Issue: Videos play audio but its just a black screen showing

Thank you.

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

I run Firefox 121.0 on Windows 10 Pro. I use a VPN (ExpressVPN) and normally run Ghostery and uBlock Origin. When I log onto Townhall.com and enter my VIP credentials all is fine. However, when I read an article I should be able to access the comments. I cannot in Firefox and this is something that has occurred about 3-4 weeks ago. For years I have not had any problem like this with Firefox.

I tested VIP access with my iPhone - works fine. I tried Vivaldi - works fine. I tried Chrome - works fine. I try Firefox - fails!

I ran Firefox in "TroubleShoot" mode, with all add-ons turned off and it also fails. Even when I run Vivaldi I have Ghostery and ad blocking turned on, but Ghostery does allow townhall.com on their whitelist.

I've send emails to Townhall.com and am not getting any responses. However, I was having the issue with all devices but all have been fixed except with Firefox. So, I have no idea why this is an issue with Firefox but not with any other device.

Any thoughts?

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

Hi I am the admin site owner of the above site on th site we have a widget that lets us monitor who is in our teamspeak server from the home page this was working great until I and other members updated to firefox 121.0.1. 2 days ago, now we get this message in the widget frame insted.

Firefox Can’t Open This Page To protect your security, server.nitrado.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I contacted Nitrado support after reading this https://support.mozilla.org/en-US/kb/xframe-neterror-page They say they have fixed the issue but it still present after reinstalling the widget, clearing cache (server and firefox app) and server restart, this is effecting all our uses who use firefox, which is all of them :( can anyone help?

When I open the Microsoft Teams URL in Firefox (https://teams.microsoft.com) it always goes to the login screen for a former employer. When I open the URL in Chrome or Edge it goes to the generic Teams site where I can participate as a guest. I am reasonably confident the connection is residue from when I used Firefox to participate in Teams meetings as an employee, but the connection is preventing me from participating in Teams meetings with potential new employers. I've deleted cookies for both the employer and the third-party two-factor authentication tool (OKTA), but I can't seem to kill it. The reason I think this is a Firefox issue rather than a Microsoft issue is that I never used Teams with Chrome or Edge and they do not have this spurious connection. Any suggestions? Thanks!