Firefox Support Forum

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

For the past week or two, all links sent to me via email open to blank pages. In other words, I click a link in an email and am taken to a completely white, blank page in a new tab of my Firefox browser. I've tried clearing my cache but that didn't resolve the issue. I figure it's time to ask for some help with this strange, frustrating issue so that I can open links emailed to me. I've attached a screenshot of one of the emails this happens with. It's been happening with a company called Geru as well as the one in the screenshot, but I've found that links from the Epoch Times for instance work fine. Please advise, thanks!

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill information. It only seems to affect those instances, as addons pinned to the toolbar work as expected.

I've tried:

1. Clean reinstalling firefox (including deleting the Mozilla directories in AppData/Roaming + Local)
2. Deleting the default profile and creating a new one and launching with that
3. Deleting the xulstore.json file

The issue still occurs in troubleshoot mode, so doesn't seem to be an addon causing this. I also have the zoom set to 100% and font size as it was when installed; this is a fresh install still doing it.

This is similar to https://support.mozilla.org/bm/questions/1342630, except that was 2 years ago and trying those solutions did not work for me.

Any help would be appreciated. Thanks

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these bills.

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not request this and I want it gone.

The fcitx input method works everywhere on my computer except Firefox. I've added the following to my etc/environment file, which is the main suggestion I found online: GTK_IM_MODULE=fcitx QT_IM_MODULE=fcitx XMODIFIERS=@im=fcitx But it still doesn't work. My operating system is KDE neon 5.27.

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

Blank Page when clicking on tracking link from UPS website, https://www.ups.com/track?loc=en_US How do I fix this ? Thanks

I'm using 121.0 for Manjaro

Today, I had a problem trying to re-load a website I had saved just the other day. I have a bunch of such websites for a technical project I am working on.

I tried loading the other saved web-sites. All had been saved as a complete file and by this browser. I have no other browser installed.

The problem was that the saved web-page kept re-loading. No forum-discussion could be found so the trouble-shooting option was entered into.

I opened Firefox in safe-mode (via the command-line call). Running a suggestion; clearing cache didn't resolve the problem (in safe-mode the saved web-page still kept re-loading with a rapid cycle)

The next "suggestion" I tried was refresh Firefox. Firefox advised that none of my saved data and settings would be lost. Well, my entire profile is gone!!! Thankfully synchronizing worked such that I could recover passwords, history etc. What are NOT recovered are the settings for websites, probably other infos too.

I have two login-accounts on my system and I have a shared, common profile for both. This was using a public folder with access rights only for those two users.

I have been using that profile architecture for months. This is now gone!! Those folders do not exist anymore. In its place are entirely new folders, their formats completely unfamiliar to me. I am recalling my latest backup but will it be of any use???

Many thanks, indeed.

After the last couple of updates Firefox will not wrap words in view source screen(CTRL+U). This makes the info very difficult to read as most lines of code run off the screen. How do fix this? Thanks.

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrome.css in Firefox.

I'm not friend with CSS, because I don't know much about programming. So, please write me a correct CSS code in a comment.

The attached screenshot will explain my demands:

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use fore months are opend wtf can i do????

What happened to "recent bookmarks"??? I is no longer available....why???? I need it back, as I used it all the time and my bookmarks were very easy to locate. Now I have no idea where a bookmark is, that was even bookmarked an hour ago.