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  • Archived

Access Denied

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.… (read more)

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.26cc19b8.1700669440.3c27026b

I have cleared History plus cookiies and site data and cached web content

But I'm still unable yo login to this site.

Asked by robert.cowtan 10 months ago

Last reply by cor-el 10 months ago

  • Archived

McAfee Popup

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying … (read more)

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

Asked by lawrenceastevens 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Tesco.com

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------e… (read more)

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------etc' I am sure that this happened after the last update of Firefox ! Tesco say its not their problem and the problem is with my Firefox browser. Please advise.

Asked by LEO 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Issue with ONE web-site

I can't seem to access one website that I used to visit daily: www.leftwinglock.com I have no issue with any other site that I visit daily, and my co-workers are able to… (read more)

I can't seem to access one website that I used to visit daily: www.leftwinglock.com

I have no issue with any other site that I visit daily, and my co-workers are able to access that site so it is not down.

Is there something in my settings that is preventing me from viewing this site now?

Thanks.

Asked by gab1 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Firefox A/V Sync Issues

macOS 14.1.1 on an M2 with FF 120. When going to sites such as nbcnews.com/now or https://toronto.ctvnews.ca, A/V sync is off by about a second. This appears to be due … (read more)

macOS 14.1.1 on an M2 with FF 120.

When going to sites such as nbcnews.com/now or https://toronto.ctvnews.ca, A/V sync is off by about a second.

This appears to be due to the volume being muted when video playback starts. Unpausing the video leads to the video freezing for a very brief moment, then the A/V sync is clearly incorrect.

This can be replicated on YouTube by loading a video, muting the video (if not muted already), refreshing the page (F5), allowing the video to play, then unmuting the video. The sync will be incorrect.

If the audio is unmuted when the video play back starts, this does not appear to happen.

Following this article has no impact: https://support.mozilla.org/en-US/kb/performance-settings, nor does setting media.hardware-video-decoding.enabled to false.

This issue does not occur on Microsoft Edge.

Asked by me396 10 months ago

Last reply by me396 10 months ago

  • Archived

Unable to Sign In to Previously Accesible Web Sites

What can I do to prevent Firefox from keeping me out of certain websites and showing this error message: Firefox Can’t Open This Page To protect your security, www.ganj… (read more)

What can I do to prevent Firefox from keeping me out of certain websites and showing this error message: Firefox Can’t Open This Page

To protect your security, www.ganjingworld.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Asked by donald.milton 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Regular Crashes

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since be… (read more)

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since before the crashes started. I can only assume that it started after a specific Firefox update. I do have a lot of windows/tabs open at once, but that was never an issue in the past. Occasionally individual pages will crash, usually several at once. The entire software crashes all at once regularly as well. Sometimes the crash seems to cause other issues, such as my computer hanging up for a bit, or my monitors going blank and the graphics system seeming to reset, before Firefox actually crashes. I don't always get a crash report dialogue when the whole thing crashes.

Most recent crash report ID: bp-bd37576c-c5ef-419f-a031-fe1910231123

I keep my Windows and Firefox up to date. I tried turning off hardware acceleration, but I think that might have made it worse so I turned it back on. I cleared the caches (which took well over five minutes), and ran speedyfox a few times. I exit Firefox through File > Exit whenever I need to restart or run other heavy software.

Asked by klimber_2 10 months ago

Last reply by klimber_2 10 months ago

  • Archived

Can't log into website: "This field is required" but field is already filled out.

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in. Recently I had to… (read more)

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in.

Recently I had to reinstall Windows, and saw the opportunity to try getting this to work. Installed Firefox, but *before* I logged into Mozilla Sync (so I'm working with a 100% fresh installation with no history of having Firefox installed) I tried to log into preply.com. It worked. Then, I log myself out and try to log in again, and once more, I can't log back in. I'm attaching a screenshot of what I see when I try. Please note -- I have no bookmarks, no extensions, no addons, no browser history. Everything is tabula rasa.

I found this page:

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

and followed it to the letter, meticulously, to no avail. I still can't log into the site with Firefox. Chrome and Edge, yes. Firefox no. I only have Edge because I can't uninstall it. I only have Chrome for situations like this, where Firefox doesn't work. Firefox is my main browser, and I really, really would like to figure out what's happening. I can't understand how this problem persists when the browser is freshly installed; I haven't imported one bit of data yet from my sync account.

Can someone more experienced than me please help?

Asked by caffeine1 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Apple Time Machine for Recovering Lost Bookmarks Via Firefox Account Password Reset?

Hi, I lost all my bookmarks because I forgot my Firefox account password and didn't realize they were in the cloud (I thought they were stored locally). I don't have any… (read more)

Hi,

I lost all my bookmarks because I forgot my Firefox account password and didn't realize they were in the cloud (I thought they were stored locally). I don't have any bookmarks backups, but I did recently back up my Macbook via Time Machine. Would Time Machine be able to recover my previous bookmarks? If so, how?

Thank you.

Asked by alaskanbirdfriend 10 months ago

Last reply by alaskanbirdfriend 10 months ago

  • Archived

How to Open External Links without Exiting Firefox? How to open without Profile Manager Opening?

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should op… (read more)

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Asked by xodiddl1112 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Facebook Push Notifications

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the infor… (read more)

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

Asked by Peter Symington 10 months ago

Last reply by Peter Symington 10 months ago

  • Archived

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Access denied

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on thi… (read more)

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Asked by wjh728 10 months ago

Last reply by cor-el 10 months ago

  • Archived

'Access Denied' using my Firefox Server - to UK Tesco Accounts

Trying to access my Tesco account but a page saying 'Access Denied on this server' appears. Can you rectify this? I urgently need to login to my Tesco Account. Dr Rober… (read more)

Trying to access my Tesco account but a page saying 'Access Denied on this server' appears. Can you rectify this? I urgently need to login to my Tesco Account.

Dr Robert Tranter

PS. I have tried to solve the problem for 2 days but no success!

Asked by Dr Robert Tranter 10 months ago

Last reply by cor-el 10 months ago

  • Archived

After 120 update this week cannot access some sites including my own local NAS either at all, or without going through sveeral warnings

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to us… (read more)

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

Asked by prv.hg 10 months ago

Last reply by zeroknight 10 months ago

  • Solved
  • Archived

Firefox slow after last update

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time thi… (read more)

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time this has happened. Solutions?

Asked by douggoesshopping 10 months ago

Answered by douggoesshopping 10 months ago

  • Solved
  • Archived

My bookmarks bar is not displaying my bookmarks

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the to… (read more)

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

Asked by helenagirl2001 10 months ago

Answered by Terry 10 months ago

  • Archived

Firefox keeps logging me out of Youtube and Gmail even though I have everything turned off

So I've scoured the Firefox community help and have done everything: disabled cookie auto-delete, make sure I have "always use private browsing mode" unchecked, make sure… (read more)

So I've scoured the Firefox community help and have done everything: disabled cookie auto-delete, make sure I have "always use private browsing mode" unchecked, make sure Firefox always saves logins/history/etc., have security set to "Standard," and have added exceptions to the Firefox security; yet, despite all this, I'm still getting logged out everytime I close the browser. I'm getting to my wit's end!

What else can be done to fix this? It's really frickin annoying having to sign back into everything, everytime I open Firefox. Thank you in advance.

Asked by Siechamontillado 10 months ago

Last reply by Siechamontillado 10 months ago

  • Archived

Restore previous session though unchecked always tries to restore previous session on startup. It's annoying! (Revived)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago. The "chosen solution" was to exit firefox through the hamburger menu,… (read more)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago.

The "chosen solution" was to exit firefox through the hamburger menu, which I find to be absolutely ridiculous. You mean to tell me that even though I close EVERY OTHER APPLICATION either using the "X" close button or a custom keybinding that I've set for my own personal convenience, firefox requires me to exit through a menu every time in order to make it behave the way I've told it to? No. Absolutely not. If I tell firefox that I don't want it to save my last session, that means I DON'T WANT IT TO SAVE MY LAST SESSION. If I've deselected the "open previous windows and tabs" option in the settings, then under no circumstances should it be trying to open my previous windows and tabs.

I've tried the suggestion to change the value of browser.sessionstore.max_resumed_crashes from 1 to 0. The problem persists, I assume because firefox considers being closed using the close button to be a "crash", which is interesting.

I the other suggestion further down in the thread was to set browser.sessionstore.resume_from_crash from true to false, which will prevent firefox from recovering a session from a crash. This is hardly an appropriate solution. I want firefox to resume my last session if there is a legitimate (key word LEGITIMATE) crash, because my session was closed against my will due to something that went wrong. Being able to recover my last session in such a situation is nice. I do not, however, want firefox to resume my last session when I explicitly closed the last session myself, which would be the difference between a crash recovery and restoring a previous session. If no crash occurred, I don't need a crash recovery, and aside from a crash, I don't want my previous session to be restored.

Are there any solutions to this at all? Because this is one of the biggest reasons why I stopped using firefox. I want to come back to firefox because everything else that's worth using is either dog shit, or Chromium-based (i.e. also dog shit). However, I find this broken feature to be somewhat of a security issue. If a bad actor somehow gains access to my system, I don't want him to be able to open firefox and have access to my last browser session because I closed firefox using a keyboard shortcut instead of closing it through a goddamned menu.

Asked by zoltan955342 10 months ago

Last reply by zeroknight 10 months ago