Firefox Support Forum

I no longer have the bookmark icon available on the tool bar. ALL bookmarks have vanished. Tried using tips to restore with no success. Also have lost all saved passwords. Not getting anywhere to solving this

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

• OS Ubuntu 22.04.2 LTS
• Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells Fargo and the link is for that. Another one states, Austin Telco Federal Credit Union, and the link is to my home webmail.

How do I restore my bookmarks back? I've been adding the correct ones. But I don't see why I need to add them back. How can I get my bookmarks that I've had for years BACK?

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons showing up anywhere in the browser. Not even in the customize toolbars region. I can see that I've added those extensions/add-ons, but their associated icons are nowhere to be found.

How do I go about fixing/correcting this issue?

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

I have a DSL router and can not talk to it. It does not support https protocols but when I put in the address 192.168.0.1/status.html it changes it to https:192.168.0.1/status.html. This is a laptop and I have talked to another route that uses https at the same address but at a different location. How do I stop it from doing this?

Firefox 64-bit 114.0.1 on Windows 11 with latest updates. When using Firefox, articles on The Guardian website are displaying with text overlaying images on the web page. The same problem does not happen if I view the same web page using the MS Edge browser on the same PC. This problem happens with every article I have viewed on The Guardian website, but I have not seen it on any web page on any other website. As an example, see the screen shots below of the same web page (https://www.theguardian.com/australia-news/2023/jun/14/charge-dropped-against-man-accused-of-killing-german-backpacker) viewed on Firefox and Edge.

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current protection level. Please contact your network administrator to gain access."), others warn me about invalid certificates (and I ignore and proceed to, as I know the websites), but those pages never load. I've tried everything in another browser, and they function flawlessly, so it's not my Watchguard firewall nor Windows settings. I have the same issue sporadically clicking on email links in Outlook, so it's not only on links clicked IN Firefox (browser-based email). I've completely disabled all the Enhanced Tracking Protection, but still, nothing. I booted up another notebook, and it's exhibiting the exact same behavior (and that notebook doesn't have Norton on it to be an issue, (though I already have it completely disabled on the computer in question).

The tracking redirects that are causing me the post trouble are "http://trk.klclick1.com/ls/click?upn=..." and "https://t.e2ma.net/click/..."

As I mentioned, these are in emails from sources I get regularly. One is a website that sells their own products, and the latter is for a content-oriented site. The one that gave me problems from Outlook was news content, and (curiously enough), clicking on the image yielded the blocked site page, but clicking on the news heading beneath it got me through to the article in question, so I just figured it was an HTML email coding issue.

I have been unable to login/sign in to my job website. It is not a network connection issue, nor that the website is temporary unavailable.

I keep getting this message:

'If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web'

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to the LINK i just right-clicked on. i.e. "open link in new tab" , "open in new window" , "bookmark link", etc.

Now, when I right click on a youtube video thumbnail, a different menu appears, with options relating to the PAGE (itself)- i.e. "save page as..." , "save page to pocket", arrows to go to previous/next page, etc.

I tried to troubleshoot in safe mode but it's the same problem. This is on both my PC and Mac. What could the problem be? Appreciate your help!

Michael

i have this problem even though delete cookies and site data is off and remember history is on. it is very frustrating and i started using mozilla today. it was a disappointment for me from the beginning. if i can't solve this problem i will switch to other browsers.