Firefox Support Forum

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's really annoying. I can't tell if it happened in a recent update as those happen automatically. But it's just been the past few days. I use 113.0 (64) right now. I'm sending a screenshot of how it looks.

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A bug or a configuration change? I have made no changes.

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that it is specifically turned on for the websites I'm visiting and I've tried turning it off and back on to no avail.

On some websites text selected by dragging the mouse appears with light gray background on white.

• See screenshot "Bad contrast" appended.
• Original: https://edition.cnn.com/2023/05/12/world/largest-cosmic-explosion-scn/index.html

What I did to check for possible local problems:

• Hardware (AMD Radeon HD 6670 connected by HDMI to Acer-QG241Y)

Used monitor color-test (https://www.eizo.de/monitortest/) and fiddeled arround with all color-gradients: all smooth.

• switched off anything I could think of in Firefox (13.0 64 Bit Win 10 (updated today))

Extensions, plugins, themes

So I suspect there is no problem at all with my hardware or software. Just an bad choice in the color design of the websites I visit.

If so, what can I do? Is there any chance to provide some remedy locally? Installing a theme (I don't know anything about themes) or provide a local CCS to override the CSS of the website? (Would not know how to connect such skript to Fx and what to "instructions" to specify inside. But as I understand the idea of CCS correctly, this is an option that it was built for.)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Hello. Wanna report that i noticed strange border while in fullscreen mode while watching a video. The same things happens even if you go fullscreen mode on browser (not a video). Yesterday was fine. System 7, 64bit, Mozilla update 113.0

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

I'm trying to use multi-account containers to use twitter and other sites from accounts unique to the container.

For twitter, if I select a container, a new tab opens with the twitter login page in that container. If I try to login, another tab opens in that container, with the login page. So, I can never log in.

Is there a solution?

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Since `monospace` means something diffrent on every device, and I need consistency between clients I use `Roboto Mono` on my Website as ASCII-Art font. For some reason Firefox on Windows cannot render the font properly (view image). What can i do to fix this? The problem presists across my desktop and Laptop. See for yourself https://nx2.site/my-ascii-art (I cannot guarantee this is always up + In the future it's hopefully fixed?)

Last Tuesday, Win 11 AND Firefox both updated on the same day, Firefox to 113.0.1. Ever since, my Firefox has experienced SIGNIFICANT lag time loading even the most basic of websites. It feels like Netscape 1.0 slow (yes, I'm that old). I've disabled 2/3ds of my addons to see if that would help and it hasn't. I don't know if it's an issue with the Win 11 update (KB5026372), with Firefox or some combination of both, but any help in addressing this issue would be greatly appreciated.

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing.

Question: Does Screenshot work in Private Browsing? If so, how do I enable it.

Problem: When I'm in Private Browsing, my headphones aren't recognized; in normal browsing,the headphones are recognized. is this a Firefox problem or a Dell problem?

Thank you.

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commercial for installing "Avast Online Security & Privacy (Add to Firefox-button)".

I use Avast, but I don't want this add-on. And I certainly don't want that extra tab every time I start my pc.

I have three times searched for a solution all over in the Mozilla & Avast settings and on the net: I should go to "Add-ons and themes" - "Extensions" - and on the list "Manage Your Extensions" I should remove this add-on - but it's not there of course, because I didn't install it.

So how do I remove this tab from showing at start-up? (Google Search can't help) Appauling that someone put this tab on my pc in the first place. Both Avast and Mozilla have other ways to communicate with me about that add-on, if needed. Now I had to shut it down every day for two weeks, because I was way too busy to write you until now.

Hope you can help me.

Best regards Finn Larsen finn@fatekst.dk