Firefox Support Forum

I am perpetually annoyed by Firefox's tab hotkeys. Meant to type "^" when writing an equation? Well, too bad, you accidentally pressed ctrl instead of shift, you are now on the 6th tab of your whole browser, and you gotta go find the tab you were on. The ctrl+page up/down hotkeys are slightly less annoying, although still very infuriating. Is there any way to disable this behavior?

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Hey all,

I have a very weird problem after yesterday.

So I was on Youtube and I pressed the search button and a pop-up came from Firefox. I don't know anymore what it was and I just clicked on something. After that my Youtube search button is't working anymore when I click it with my mouse. When I enter a text and press my enter button it still works.

When I go to another browser or use Firefox Incognito mode it also works. When I log out of my account, it works. When I use a new profile it works.

So I installed Firefox and reinstalled it again. Installed my add-ons again and tested it again. And it worked again. But from the moment when I logon on Youtube website with Firefox it DOESN'T work anymore.

This simply drives me crazy lol. So it works on 99% of the time only when I use Firefox on my account even with a new profile my search button doesn't work again.

Could this be a Firefox setting within the Youtube website or a Firefox permission thing which isn't carried over from a new profile?

I don't know how on earth I could fix this issue and I'm hoping someone here could help me with the setting inside Firefox that could make my Youtube search button work again on my left mouse click.

Thanks in advance.

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to be an issue rendering the characters of this terminal (see attached image). However, this issue does not occur it Edge browser (see image). Any advise on this? Thanks! I have also checked that this issue still persist in private tab (where extensions are deactivated).

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

I recently needed ti reload a Windows 7 backup and then re-upgrade to Windows 10. Now, whenever I open a new FireFox window I get a banner warning from K9 that says "You must log in to this network before you can access the internet." It shows a button "Open network login page." which attempts to go to the K9 page which is long since out of business. I uninstalled the software and re-booted, but still the message appears every time a new FireFox window opens. Before I go the dangerous "regedit" route, is there any way to easily remove this annoying thing?

Hi,

I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found".

I tried going to settings and clearing cache, that didn't work. I tried pressing shift while hitting reload, that didn't work. I also tried pressing Ctrl+shift+R and that didnt work.

Please advise!

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems like "change for change's sake".

But if you guys are serious that it can't be removed for some reason, then at least PLEASE make the unified extensions thing something that can be expanded horizontally along the toolbar (instead of just being a dropdown list) with preferred / most used extension icons visible in it, so that instead of

>clicking the unified extensions thing >scrolling down to find my extension >right clicking on the extension >choosing the option I want

It will just be

>click on the extension icon in the special unified extension section of the toolbar >the options for the extension pop up and I can choose one JUST LIKE THE OLD WAY THAT WAS EFFICIENT

I wouldn't even be opposed to an entire Extensions Toolbar with super security or whatever built into it. As long as the icons are still conveniently located and accessible!

I have a bunch of extensions that I don't need to interact with regularly, like my adblocker, https everywhere, or the thing to make webpages appear in dark mode. But every time I click the unified extensions thing they're right there at the top of the list. My screenshot extension however (for example), which I use constantly, is somewhere hidden near the bottom of the list, so I'm constantly scrolling down awkwardly looking for it. It used to be one button click to take a screenshot, now it's like five or six clicks and takes around 20+ seconds every time. IT'S VERY BAD USABILITY DESIGN. It might "feel" cleaner or more organized to put everything in a list, but it's not as functional for the end user (in my opinion).

Please reconsider your design of this thing and investigate the possibility of keeping certain extensions visible on the toolbar somehow to remain easily accessible to the user. Hopefully I've been able to explain my concerns to you. Anyway, I still love Firefox on the desktop, but if you guys can fix this that would be great.

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same. Site works fine on chrome

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

My browser this afternoon updated to 112.0.1. Prior to the upgrade I was watching 9now.com.au. Post the upgrade the 9now pages will no longer show the controls or login boxes.

login.nine.com.au now shows a complete white page.

Devtools indicates there are almost no network queries being issued in comparison to edge.

To test I spun up a VM that had firefox 111.0 installed with the above web site working. I let firefox upgrade to 112.0.1 and it stopped functioning again. I downgraded to 111.0 again and everything works again. Seems 112.0.1 is breaking it.

Up until today this link below in Firefox provided me access to my newspaper: https://ashevillecitizentimes-nc.newsmemory.com/ Today it gives a black screen. The link works with Chrome. The lock icon gives the following information on the Firefox page. X ■si. Page Info — https://ashevillecitizentimes-nc.newsmemory.com/ — □ m E [p] [Til §i General Media Permissions Security Website Identity Website: ashevillecitizentimes-nc.newsmemory.com Owner: This website does not supply ownership information. Verified by: Sectigo Limited View Certificate Privacy & History Have I visited this website prior to today? Is this website storing information on my computer? Yes, 2,251 times Yes, cookies and 19.2 KB of site data Clear Cookies and Site Data Have I saved any passwords for this website? No View Saved Passwords Technical Details Connection Encrypted (TLS_AES_256_GCM_SHA384, 256 bit keys, TLS 1.3) The page you are viewing was encrypted before being transmitted over the Internet. Encryption makes it difficult for unauthorized people to view information traveling between computers. It is therefore unlikely that anyone read this page as it traveled across the network.

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit cards instead. After some digging I believe the issue is that I am using the en-GB version of firefox as I live in the UK while address autofill is only available on the en-US build. If this is the case is there a workaround so that I can have address autofill and if there is not a workaround does anyone have any idea when this feature is likely to be rolled out to the rest of us. Cheers

Hi there,

I'm trying to add multi-containers add on to a new Firefox install, it installs, but the icon doesnt show up. It's not hidden in the customise toolbar menu either. Have tried removing/re-adding, but it doesnt come up. It is possible to get to it by clicking the extensions icon, then clicking multi-container, but this isnt very user friendly. Is there a way to resolve this?

Thanks!

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens