Firefox Support Forum

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them all Reinstalled countless times Hope that someone will help me with this

I have a premium Pocket account. I have pocket set to display suggested articles on the Firefox 'home page'. Out of the blue several weeks ago I clicked on 'more' to save an article to pocket and the pocket choices did not include 'save to pocket.' The choices given are: bookmark, open in a new window, open in a new private window, dismiss. Also when I move the cursor to 'more' a pinterest 'save' appears beside 'more'. I used to have the pinterest 'save' extension but I deleted it.

How do I get rid of the pinterest save and how can I get the correct 'more' choices, i.e. save to pocket back?

I've done everything I know to do and nothing has worked. At present I am right clicking on the articles I would have saved to pocket (each article to a new tab) and then I use the One Tab extension to save them in a group. I have attached a screenshot.

Thank you in advance for any help you can give me.

Up until today this link below in Firefox provided me access to my newspaper: https://ashevillecitizentimes-nc.newsmemory.com/ Today it gives a black screen. The link works with Chrome. The lock icon gives the following information on the Firefox page. X ■si. Page Info — https://ashevillecitizentimes-nc.newsmemory.com/ — □ m E [p] [Til §i General Media Permissions Security Website Identity Website: ashevillecitizentimes-nc.newsmemory.com Owner: This website does not supply ownership information. Verified by: Sectigo Limited View Certificate Privacy & History Have I visited this website prior to today? Is this website storing information on my computer? Yes, 2,251 times Yes, cookies and 19.2 KB of site data Clear Cookies and Site Data Have I saved any passwords for this website? No View Saved Passwords Technical Details Connection Encrypted (TLS_AES_256_GCM_SHA384, 256 bit keys, TLS 1.3) The page you are viewing was encrypted before being transmitted over the Internet. Encryption makes it difficult for unauthorized people to view information traveling between computers. It is therefore unlikely that anyone read this page as it traveled across the network.

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned.

Specifically, the first method I've tried changing the setting in about:config called "browser.tabs.showAudioPlayingIcon" from true to false, which was from 7 years ago it seems, which had no effect.

The second method was by making a new rule in a "userChrome.css" file in a new folder called "chrome" with that exact naming, case sensitive. The code in that file is as follows:

/* Hide the mute/unmute button */
.tab-icon-overlay:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) {
    display: none !important;
}
/* Keep site icon visible on hover */
.tabbrowser-tab:hover .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay), 
     /* for site icon with Compact density */
:root[uidensity="compact"] .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay) {
    opacity: 1 !important; /* overrides full transparency with full opacity */
}

If there's an updated version of the code that's meant to have that effect in modern firefox, then please let me know, or if there's some other new way of removing the mute button on tabs. Thanks.

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

When i try to play videos on YouTube or other websites the video will only play a few frames and then stop.

I have tried going into troubleshoot mode but it did not help. I am using Linux.

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

We used to be able to organize our extension buttons and icons in the toolbar, beside the address bar. However, I just updated Firefox and can no longer show these icons on the toolbar. Instead, they're hidden in the Extensions menu (with the puzzle-piece icon)

This is annoying.

There are some extensions I use many times a day, like my password manager. Is there a way to move my extension/plugin buttons back to the toolbar?

Hello everyone, I wrote an add-on for my own personal use. I don't intend to publish it. So naturally, it isn't verified, but I trust it. I am able to install the add-on as a temporary add-on under about:debugging, and it works as intended. The manifest file contains "browser_specific_settings": {

       "gecko": {
           "id": "example@example.com"
       }

} I would now like to install the add-on permanently. So I packaged it as a zip file. The zip file contains the files directly without a parent folder. Under about:config I set xpinstall.signatures.required, xpinstall.whitelist.required and extensions.langpacks.signatures.required to false. Then I went to about:addons clicked on install add-on from file and selected the zip file. I got the error message: "This addon could not be installed because it has not been verified". I am using Firefox for archlinux, version 112.0.

What am I missing? How can I install this addon?

I apprechiate your answers.

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

Hello Firefox,

I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was noreply How do I continue a conversation if not thru email?

Tim Peterson [removed email from public]

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

I've got this weird behavior happening where if my window is closed from maximize, which saves the browser's size, and I open it, it will first open in maximize then size down to the same size.

In other words, Firefox will always open the window to a specific size regardless of what it was when I closed it. This is extremely annoying.

Is this part of resisting fingerprinting? This is some unusual behavior that I haven't seen Firefox do before ever.

I can provide a little video if my explanation wasn't clear.

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.