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  • Archived

Saved my profile before i formated my PC. Addons not showing up?

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would … (read more)

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would not be much of an issue besides that i can't seem to find some of the addons i use.

Any way to manually fix this?

Bookmarks etc worked.

Asked by Makta 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 108.0.2 Update goes haywire

This is not so much a question as it is feedback to the developers Normally, Firefox updates always proceed without incident Yesterday, after installing Firefox 108.0.2… (read more)

This is not so much a question as it is feedback to the developers

Normally, Firefox updates always proceed without incident

Yesterday, after installing Firefox 108.0.2 in the ‘usual’ manner, things went a little haywire. The result was there was evidently two instances of Firefox ‘active’, even though the app was not open. Attempting to Force Quit them failed (“app in use”). Only after logging out of my computer account and logging back was I able to Force Quit, the, now, one instance of Firefox still in evidence. I restored v. 108.0.1 using Time Machine.

The ‘usual’ update manner consisted of Firefox notifying me the update was available and downloading the version, then restarting Firefox via the Firefox > About Firefox dialog.

The two instances appeared when displaying the ’switch app’ listing of open apps via CMD-TAB and in the Force Quit dialog

The incident was so gnarly, I’m hesitant to try installing the update again.

macOS Monterey 12.6.2 iMac (Retina 4K, 21.5-inch, 2017)

Asked by jeffs17 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Teachers Retirement System (TRS) website does not support Firefox, just Edge/Chrome

I found that when trying to login into the TRS site , it would not allow.. Had to go to Chrome for it to allow login.. Went to site and it informed me that they only sup… (read more)

I found that when trying to login into the TRS site , it would not allow.. Had to go to Chrome for it to allow login.. Went to site and it informed me that they only supported Edge/Chrome.

Is there anything you can do here?

Asked by v_jones48 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Reset password on one device

I was trying to log into Firefox on a new computer and couldn't remember the password, so I reset it. Later, I found my original password stored on a different computer.… (read more)

I was trying to log into Firefox on a new computer and couldn't remember the password, so I reset it. Later, I found my original password stored on a different computer. Is there a way to log into my old account on the new computer? It seems to only recognize the new password, and there are no bookmarks, etc. saved. I tried reinstalling Firefox and that didn't work - it recognized that it had been installed before and would only accept my new password.

Thanks for any help you can provide!

Asked by laurapyle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Old Firefoc Data Bookmarks"

Good day all, im trying to restore my bookmarks from early November of 2022, but im having a hard time porting the bookmarks over, im looking for the easiest solutions, d… (read more)

Good day all, im trying to restore my bookmarks from early November of 2022, but im having a hard time porting the bookmarks over, im looking for the easiest solutions, documents write-up or even videos.

Asked by idharrison 1 year ago

Last reply by Dropa 1 year ago

  • Archived

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN. Safari and Firefox work with my other ISP but when I get on Starlink they are de… (read more)

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN. Safari and Firefox work with my other ISP but when I get on Starlink they are dead. I've been working on the internet since 1975 @ UCSB (one of the four original ARPANET campuses.) About the only way this could happen is the ISP. Only other possibility is "man-in-the-middle." I can check for that and there is no sign that is not happening.

I would like you to repair this or I will abandon Firefox.

Asked by wfk2975019672 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox for Mac M1 -- 108.0.2

Hi, all. having a lot of trouble with Firefox on MacBook Pro M1. This is unusual for Firefox. Pages won't load; Firefox won't even fill the URL into the address field wh… (read more)

Hi, all. having a lot of trouble with Firefox on MacBook Pro M1. This is unusual for Firefox. Pages won't load; Firefox won't even fill the URL into the address field when I use a bookmark. Just sits there. I use Mozilla's VPN, but this situation happens whether I have the VPN on or off.

Thank you for any insights/help.

Asked by erica.smith.public 1 year ago

Last reply by JustLeon 1 year ago

  • Archived

Firefox loads incorrect webpages.

Firefox keeps loading incorrect webpages for two websites. The websites are; https://www.diy.com https://www.trade-point.com The two websites work fine with Microsoft Edg… (read more)

Firefox keeps loading incorrect webpages for two websites. The websites are; https://www.diy.com https://www.trade-point.com The two websites work fine with Microsoft Edge but not with Firefox. See attached images. Please advise how to resolve this issue. Thnak you, Mark

Asked by MarkS 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

lost book marks.

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my … (read more)

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my bookmarks or settings are there like they should be. all of that stuff has carried over before but i dont know why it hasnt this time.

Asked by hayden2002ross 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox will not allow me to log into certain websites

When I try to log into Twitch.tv or Netflix I get an error saying that the browser is not supported. When I hit F12 on my Windows computer to view the console for the bro… (read more)

When I try to log into Twitch.tv or Netflix I get an error saying that the browser is not supported. When I hit F12 on my Windows computer to view the console for the browsing session, Twitch.tv is giving a 400 error. I have attached the text from that error. I already contacted Twitch and they said the problem was my browser, not their platform. I have attached an image of the connection error.

Here are some things I have tried to fix it:

  • cleared all data from the browser including cache and cookies
  • tried private session browsing and it still did not allow me to log into Twitch or Netflix
  • deleted all addons and extensions
  • disabled my antivirus and windows firewall
  • used a different DNS server and tried an automatically set DNS, still doesn't work.
  • reinstalled Firefox

Asked by dreamofadiemus 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (read more)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Asked by jan2roy2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks not active

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. W… (read more)

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results

Asked by Mike Upman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how do i instal a password protect bookmark folder win 11

I'm having difficulty in installing a password protect to one of my Firefox folder. Do I download the add-on or what? Can I also save that password somewhere on my PC Win… (read more)

I'm having difficulty in installing a password protect to one of my Firefox folder. Do I download the add-on or what? Can I also save that password somewhere on my PC Win 11 Thanking whoever can assist me in advance. Regards Leroymaximus

Asked by PEDRO 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Performance issues with Browser

Mozilla is usually slow loading and laggy in most ways. Also, videos are always choppy on Youtube. Almost causes my computer to crash. I have compared it to Microsoft … (read more)

Mozilla is usually slow loading and laggy in most ways. Also, videos are always choppy on Youtube. Almost causes my computer to crash. I have compared it to Microsoft Edge and the issue seems to be Firefox. I'm at a wall here.

Asked by cdodson660 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Audio played from firefox sounds thin and a little distant.

So i downloaded firefox and i love it thus far, but one problem i have is that all audio coming from firefox be it youtube or spotify sound thin and a little distant, whi… (read more)

So i downloaded firefox and i love it thus far, but one problem i have is that all audio coming from firefox be it youtube or spotify sound thin and a little distant, which is weird since it does not sound like this from any other browsers or apps. i am using the g733 headset from logitech if it helps.

Thank you.

Asked by brynjariscool 1 year ago

Last reply by techguy150 1 year ago