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  • Archived

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (read more)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Asked by FreeSGC 1 year ago

Last reply by BadMonk 1 year ago

  • Archived

Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 1 year ago

Last reply by espressoman08 1 year ago

  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Being denied access to a Safe site, Vitacost.com

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order prod… (read more)

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Asked by dpkov2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

One of these things is not like the other -- Chrome vs. Firefox security

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So … (read more)

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

Asked by pjcamp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

StubHub

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I ha… (read more)

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown

Asked by Bob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

eBay links

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I… (read more)

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I'm very frustrated. It's been happening for a couple months.

Asked by janmac803 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password can not be shown or copyed.

Password is for a login which was used a couple of days ago now cant be shown and doesn't work anymore even tho no password change occurred. The issue is persistent on a… (read more)

Password is for a login which was used a couple of days ago now cant be shown and doesn't work anymore even tho no password change occurred. The issue is persistent on all my devices. Other Passwords still work fine.

Asked by tom.h 1 year ago

Last reply by cor-el 1 year ago

  • Archived

104.0.2 firefox doesn't allow download button to display dropdown downloaded file list

Up until now, when I've downloaded a file, the download button displays a dropdown of the downloaded file list, and other features. After updating to v104.0.2, the downlo… (read more)

Up until now, when I've downloaded a file, the download button displays a dropdown of the downloaded file list, and other features. After updating to v104.0.2, the download button ONLY highlights to signal that files have been downloaded to my download directory, but clicking this button does nothing. Instead, the only way I can access my downloads is by Ctrl-J or clicking on the 3-horiz-lines and select Downloads, which opens a separate dialog box. Why this change? How can I restore the old/standard feature which worked quickly and intuitively?

Asked by etcadman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

When opening new Google homepage window, the cursor stays in the address bar

My homepage is Google. When i open it on my desktop (win7) the cursor is automatically in the search bar on that webpage. As i want it to be. My number one function whe… (read more)

My homepage is Google. When i open it on my desktop (win7) the cursor is automatically in the search bar on that webpage. As i want it to be. My number one function when opening firefox is to search google so that is where i want to start. NOT in the address bar ever.

On my laptop (upgraded to win10) it is in the address bar.

I installed the exact same profile from my desktop to laptop.

I have run it in troubleshoot mode and the issue went away. So i disabled all addons and custom themes but issue still persisted.

I turned off hardware acceleration, no change.

What else could troubleshooting be turning off?

Why does the exact profile work on desktop but not laptop ?

Asked by tahoedanis 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 1 year ago

Last reply by Terry 1 year ago