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Can't add bookmarks to bookmarks bar

I just restored my bookmarks and found I needed to add some bookmarks to my bookmarks bar. However, I couldn't drag the site's padlock to the bookmarks bar. I have an ove… (read more)

I just restored my bookmarks and found I needed to add some bookmarks to my bookmarks bar. However, I couldn't drag the site's padlock to the bookmarks bar. I have an overflowing bar, but the link didn't go into the overflow area. What's wrong here?

Asked by crogerblair1 1 year ago

Answered by crogerblair1 1 year ago

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Firefox Has Stopped Downloading Anything

Firefox 103.0 - 64bit; Windows 10. Since Monday, I have been unable to download anything. The download starts and after a couple of seconds reports "Failed". I have trie… (read more)

Firefox 103.0 - 64bit; Windows 10. Since Monday, I have been unable to download anything. The download starts and after a couple of seconds reports "Failed". I have tried starting in safe mode and it still fails. I've done a refresh to no effect. I also have another machine which has the same Firefox version and a copy of the profile but still runs Windows 7. No problem with that one....

Anyone got any ideas?

Asked by john800 1 year ago

Answered by john800 1 year ago

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Recent Firefox update has caused my screen view to be larger than normal.

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue. That said, my original post was deleted and … (read more)

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue.

That said, my original post was deleted and I cold not repond.

Because I need to say this "fix" isn't permanent, or perhaps I did it wrong. Nevertheless, the fix only takes as long as I have the browser open. If I close it, and reopen it, my view is overly large again.

So, at least for me, my issue with the view in Firefox has not been solved.

Thank you.

Asked by springheel 1 year ago

Last reply by AliceWyman 1 year ago

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Open file saves to downloads folder.

Hi all, So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file… (read more)

Hi all,

So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file" works, so now instead of it downloading to your TEMP folder and opening the file and hiding where it is "saved", it now just SAVES the file to the Downloads folder and opens it.

This is a problem for me at work, as I essentially open 100s of files every day and my Downloads folder is just full of junk now that I would need to sort out from what is junk and what isn't. Is there a way to change this back to the way it was, or is there a way to make it so that when I tell Firefox to OPEN a file, that it saves it a different location from my default Downloads folder? This way I could simply schedule a task to auto delete files older than X days, without risking files that I actually want saved.

Thanks very much.

Asked by Frogger60 1 year ago

Answered by AliceWyman 1 year ago

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Bookmark issues, tearing my hair, wha's left, out

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is… (read more)

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is going on!

Asked by changeittillitbreaks 1 year ago

Answered by changeittillitbreaks 1 year ago

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Importing Bookmarks

1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive. 2) I had installed Firefo… (read more)

  1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
  2. 2) I had installed Firefox on a new Windows 11 laptop.
  3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
  4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
  5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Asked by janice-hite 1 year ago

Answered by MarkRH 1 year ago

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Latest Firefox update makes view too large

It's as simple as that. Latest Firefox update makes view too large. Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page… (read more)

It's as simple as that.

Latest Firefox update makes view too large.

Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page views are exploding beyond the margins. How do I get them back to normal?

Thank you.

Asked by springheel 1 year ago

Answered by cor-el 1 year ago

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MP4 files won't work in Firefox

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work i… (read more)

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work in my preferred browser. Everything is up to date, and I have all the codecs I could ever need installed, as well as the Windows N Media Feature Pack. The browser has been tested several times in troubleshooting mode, and I've even gone as far as running Windows in safe mode with networking to try to isolate the issue. I cannot get it to work at all. This is the 2nd device I've had this issue on, and it's driving me up a wall.

Any help or advice would be greatly appreciated.

Firefox 103.0 (64-bit) Windows 10 Pro N 21H2 19044.1865

Asked by natas.hastings 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (read more)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Asked by alexmorenogc 1 year ago

Answered by Doc 1 year ago

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Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (read more)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Asked by Steve09 1 year ago

Answered by TyDraniu 1 year ago

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Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (read more)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Asked by jdeignan100 1 year ago

Answered by jdeignan100 1 year ago

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How To undo Update 103.0

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back … (read more)

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back to the previous version? OR how do I get stuff back to normal? Thank you for any help. It will be appreciated.

Asked by Vanessa 1 year ago

Answered by TyDraniu 1 year ago

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Ribbon size at top of screen suddenly changed

I opened Firefox this morning and suddenly my home screen was 4 or 5 times larger then when I shut down the night before. The zoom settings in the menu only affect the bo… (read more)

I opened Firefox this morning and suddenly my home screen was 4 or 5 times larger then when I shut down the night before. The zoom settings in the menu only affect the body of the home screen. I can not find how to reduce the size of the fonts being used in the ribbon.

Asked by Captain Ron 1 year ago

Answered by Terry 1 year ago

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the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (read more)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Asked by vshelford 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Latest Firefox Version Totally Broken!

Firefox has worked fine on my WinX systems for years. Yesterday it downloaded a new version (103.0 64-bit) that totally destroyed the experience! Everything I see now is… (read more)

Firefox has worked fine on my WinX systems for years. Yesterday it downloaded a new version (103.0 64-bit) that totally destroyed the experience!

Everything I see now is GIANT SIZED compared to the rest of my desktop and to the old Firefox. I've looked for any relevant setting and I've tried the "Refresh" button with no help.

I want to go back to the previous version!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Ui and bookmarks toolbar problem's after 103 update

i really hate when forcing a new features without clear or easy way to disable it ..started the the download icon new annoying behave. now i have 2 more problems.... 1.h… (read more)

i really hate when forcing a new features without clear or easy way to disable it ..started the the download icon new annoying behave. now i have 2 more problems....

1.how can i disable this one ( Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes) it was ok before update i want to remove this new one i don't like the UI auto resize..

2.after updating to 103 my bookmarks toolbar stopped working.. now its it's empty and i cannot add any new bookmark by select and drag the only thing i can do to show or hide this blank bookmark toolbar how to fix it ?

Asked by WinterAutumn Boy 1 year ago

Answered by rogéz 1 year ago

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DevEd update to 103.0b2 just made everything in the browser HUGE.

Win 10, Developer Edition 103.0b2 This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit i… (read more)

Win 10, Developer Edition 103.0b2

This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit in the window with no overflow, now both have a lot of items in overflow.

Sites that used to fit at 100% zoom now have to be reduced to 80% or 67% to fit on-screen.

Just wondering what could cause this behavior? Settings?

Note: Browser window is fully maximized and no other program on my Win10 box has this issue.

Asked by EmmEmm013 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Browser

My web pages have increased in size on their own. I tried shrinking the font size a bit but it is not the font but the pages (borders, etc)....how do I get it back to no… (read more)

My web pages have increased in size on their own. I tried shrinking the font size a bit but it is not the font but the pages (borders, etc)....how do I get it back to normal and why did it do this?

Asked by garywojton2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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New install causes zoom effect problems

After this latest Firefox install, my zoom percentages are wonky. They were set at 100% before but now I have to adjust them to around 70% for the same zoom effect, but t… (read more)

After this latest Firefox install, my zoom percentages are wonky. They were set at 100% before but now I have to adjust them to around 70% for the same zoom effect, but that doesn't fix how much taller the tab space is and bookmark space relative to the previous version.

Asked by argolytics 1 year ago

Answered by TyDraniu 1 year ago