Showing questions tagged: Show all questions
  • Archived

when i download any type of file it downloads as a firefox file which makes it so i can't install anything that i need

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it … (read more)

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it keeps downloading as a firefox file

Asked by gord2fox 1 year ago

Last reply by gord2fox 1 year ago

  • Archived

Firefox Download for OS 10.11.6

I'm looking for a direct link to download an older version of Firefox for OS 10.11.6. I'm not familiar with computer language, so link must be to a site that says click h… (read more)

I'm looking for a direct link to download an older version of Firefox for OS 10.11.6. I'm not familiar with computer language, so link must be to a site that says click here to download, and not to a site that has computer language links.

Asked by android84 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • Archived

How do I recover lost saved game statistics and history after firefox update? The only other profile that shows is from 09/04/2021 not today before the update

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such...… (read more)

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Asked by jstachow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox downloading random files instead of the files i need

when i try and download something from some websites, it doesnt actually download what its supposed to but just a file called random numbers without any file extension or… (read more)

when i try and download something from some websites, it doesnt actually download what its supposed to but just a file called random numbers without any file extension or anything, or alternatively a damaged version of what its supposed to download. ive never had this glitch happen before and it doesnt happen to me on other browsers like edge or chrome. does anybody know how to fix it? (i am on windows 11 if that helps with anything)

Asked by bijanpetersen 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Can't download

Tried to dl for my iMac "El Capitan" version 10.11.6 a dozen times but no go. Any chance of me getting the old version for my antique? I sent a screen shot below. Thank… (read more)

Tried to dl for my iMac "El Capitan" version 10.11.6 a dozen times but no go. Any chance of me getting the old version for my antique? I sent a screen shot below. Thanking you in advance, Ed

Asked by kayeed441 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Fonts Changed after 103.0.1 upgrade

The default font for a lot of websites has changed and will not accept the settings to change back. Default font is Times New Roman - size 12. Advanced setting "allow w… (read more)

The default font for a lot of websites has changed and will not accept the settings to change back.

Default font is Times New Roman - size 12. Advanced setting "allow websites to override font" is deselected (disallow)

NOTE: when I was stupid enough to trust Mozilla developers and hit "restart to install" instead of actually shutting down and restarting myself, ONE tab in ONE window had been zoomed in. Now it appears that that zoom has been adopted as default, overriding whatever I put in settings.

That. Is. Beyond. Stupid.

The fact that the default font settings don't apply as default is also not the greatest...

Asked by DebraBk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox browser

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wip… (read more)

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wiped and no way to to go back to old way or to find and transfer my MANY book marks.. what the heck is going on?!?!?! .any help appreciated!!! Richard

Asked by rp24pa46 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Erased bookmarks and browser history

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on m… (read more)

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

Asked by DaveTbongo 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox Won't Open

I'm trying to download Firefox, but it simply refuses to open. I've only gotten it to open twice, when I downloaded it from the Microsoft Store (which still doesn't work… (read more)

I'm trying to download Firefox, but it simply refuses to open. I've only gotten it to open twice, when I downloaded it from the Microsoft Store (which still doesn't work unless I've absolutely cleared my computer of any trace of the Firefox I download from there), but when I tried to open it back up again after turning my laptop off/putting it to sleep, it didn't open.

  I install it from this website otherwise.  I'm on Windows 10 with a laptop, and I've already checked that my storage isn't the issue (I've had it bug apps out on me one too many times).  I've uninstalled everything my computer would tell me exists in relation to Firefox before reinstalling it, but it still doesn't open.
  And when I say it doesn't open, I don't mean it loads slowly or doesn't pull any website up.  I mean for half a second, I see the outline of a window (sometimes windowed, sometimes not, usually with the minimize, windowed, and x on it but not 100% of the time), occasionally a black inside, before it's gone.  I check my running apps and it's not there.  I've tried running it as Admin, making it my default browser, trying to find if there's a 'fix' option for it (as far as I'm tracking, there isn't), running compatibility troubleshooting, restarting my computer, refreshing when it asks me to try, reinstalling when that doesn't work, and properly more I'm forgetting about.
  I really like Firefox, genuinely, I do, I used to use it on an old computer, but I can't open it and therefore can't use it.
  When I opened it off the Microsoft Store, I did sync my Chrome information to it, but I believe I deleted that (I may be mistaken, though), and even if that did pose a problem it still didn't work when I originally tried to download it off of here.  Sorry for the long(?) question, I'm just trying to cover every detail I can think to cover.
  (Warning, I'm a little bad with following detailed instructions, so if any help could be simplified if possible that would help me a lot, thank you for any help anyone can provide!)

Asked by Fireflytm 1 year ago

Last reply by Fireflytm 1 year ago

  • Archived

Startup Notice for Fxfx That I'm Not Running The Latest Version & I Need To Create A NEW Profile

I thought I had the latest and greatest Fxfx version, but in the last couple of weeks every time I open Fxfx I was getting a notice that I'm not running the latest versio… (read more)

I thought I had the latest and greatest Fxfx version, but in the last couple of weeks every time I open Fxfx I was getting a notice that I'm not running the latest version and that I need to close or create a new profile. This is getting really old. So, I go to the website and download Fxfx 64 Bit version and try and run it and my computer now says Blocked by Group Policy and to contact Admin. I have most of the admin rights on my computer and I've never had trouble loading Fxfx before. Any idea what is up with Fxfx?

Asked by Thomas M. Murray (Marty) 1 year ago

Last reply by cor-el 1 year ago