Showing questions tagged: Show all questions

Stuttering When Playing Higher Resolution AV1 YouTube Videos

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is no… (read more)

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is not as good as it should be. I first noticed the issue when trying to play an 8K video. The stuttering and frame drops at 8K make the video unplayable, but I also noticed that it was happening at 4K as well. At 4K, the stuttering is much less severe, and there are no dropped frames, but it can still ruin the experience of watching the video once I notice it stuttering every few seconds. I know this is an issue with Firefox specifically because the same videos play back much better on edge. There are still a few dropped frames in edge, so I think AMD might need to improve their drivers as well, but the videos are playable on edge whereas in Firefox they're not. I have also found that disabling hardware acceleration in Firefox actually results in the videos playing back much smoother. The cpu decoding is working far better than gpu decoding, but my general understanding of computers tells me this should not be the case.

Please help me figure out why this is happening, and let me know if you need any more information about my system or the issue.

Asked by ComputerGeek347 1 day ago

Problem with Youtube comments in a different language

On Youtube, there is a read more option for every comment that is not typed in English, or any other Anglo/Cyrillic/Latin language really, but the issue does not appear o… (read more)

On Youtube, there is a read more option for every comment that is not typed in English, or any other Anglo/Cyrillic/Latin language really, but the issue does not appear on Microsoft Edge nor any other browser so I'm wondering if there a fix to this as I can't tell which one actually has a read more and which ones are just a bug. Can you please tell me what is causing this and how to fix it? thanks.

Asked by paulchen3478 1 day ago

prevent add-block on info from start up

every time I open firefox, annoncements for privacy badger, ad-block, ad-guard etc open along with start up page. Only want my chosen start page to open. How do I stop … (read more)

every time I open firefox, annoncements for privacy badger, ad-block, ad-guard etc open along with start up page.

Only want my chosen start page to open. How do I stop privacy badger etc from opening tab?

Asked by kwonawa 1 day ago

Sending Compressed Request from Browser to API server

Hi developers, I wanted to send compressed requests (i.e raw JSON to Gzip) from firefox browser to API server which can understand both compressed and un-compressed reque… (read more)

Hi developers, I wanted to send compressed requests (i.e raw JSON to Gzip) from firefox browser to API server which can understand both compressed and un-compressed requests. For same, I am setting up content-encoding header as gzip, will the browser automatically compress the raw requests just by adding the content-encoding request header or do I need to manually compress the requests using some code snippet ?

Asked by rajput4u4ver 19 hours ago

email address changing from old one to new one.

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time. … (read more)

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time.

Asked by rosalsavo2014 17 hours ago

Very high power usage again after refresh.

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a… (read more)

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a refresh. Still no change so I tried uninstalling and doing a fresh install. Then another refresh but still the same so unfortunately Firefox is now almost unusable.

Attached SS shows 9 processes open with just the one tab open and the very high power usage.

Any way to fix this?

PC: AMD Ryzen 7 3700X, 32GB RAM

Asked by Graham 17 hours ago

printing on firefox trouble

hi, when i;m tring to print a shipping label which only take 1 piece of A4 paper, it need 2 paper with 1 is a blank paper with smile icon on the bottom, it make a big hea… (read more)

hi, when i;m tring to print a shipping label which only take 1 piece of A4 paper, it need 2 paper with 1 is a blank paper with smile icon on the bottom, it make a big header on the top, a smile icon on the bottom which goes print with it. if i tried on other web browser its normal. only in firefox. can some one help

i already tried for help - more troubleshoot- clear printing .. still its the same result

Asked by michaels.widjaja 17 hours ago

Mac text replacement (in future updates?)

So i use a mac and like other mac users a bit sad that my text replacements doesnt work in Firefox. I know there are add-ons and i know it is not possible to turn it on f… (read more)

So i use a mac and like other mac users a bit sad that my text replacements doesnt work in Firefox. I know there are add-ons and i know it is not possible to turn it on for Firefox. I want to ask if we could see this before long in a future Firefox update, or if this is something that wont happen, at least for now.

Asked by elias.skeppstedt 15 hours ago

Youtube loading very slowly

Hey, I seem to have this issue loading Youtube pages. I'm running the same exact addons on both browsers. I don't know why it happens but I think it's completely unacce… (read more)

Hey, I seem to have this issue loading Youtube pages.

I'm running the same exact addons on both browsers.

I don't know why it happens but I think it's completely unacceptable for two browsers to behave so differently.

firefox: https://streamable.com/fqu4iy also for some reason the video doesn't autoplay????

edge: https://streamable.com/a3j2kv

Asked by iaxx1 15 hours ago

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 10 hours ago

My website loads slow on the mozilla firefox

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Tha… (read more)

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Thanks

Asked by resi4u1 9 hours ago

Blank page when I open hotmail account today

When I tried to open hotmail in firefox today, it gives me a blank page. Yesterday I it was working fine and all the yesterdays before that. I have checked the privacy … (read more)

When I tried to open hotmail in firefox today, it gives me a blank page. Yesterday I it was working fine and all the yesterdays before that. I have checked the privacy and security and put it in as an exception. I have checked to see if there was a certificate needed or if I could put it in as an exception, but Firefox says it has a certificate and no exception is needed. I've closed out of hotmail and opened it. I've closed out of Firefox and opened it. I've restarted my computer. None of these have worked. It is still a blank page. Please help.

Asked by chydesno 9 hours ago

Account name appears in 'Find in page' box upon returning to a tab

As of today ( perhaps the last update ) FireFox replaces the search text in the 'Find in page' box with my name ( perhaps my Mac account name ) when I leave the browser t… (read more)

As of today ( perhaps the last update ) FireFox replaces the search text in the 'Find in page' box with my name ( perhaps my Mac account name ) when I leave the browser tab for another and then return.

It seems to happen with tabs containing locally stored html files, not with regular web pages

I could not find anything about this in the settings nor the support forum.

Asked by frank_drv 7 hours ago

Yesterday I ran into a problem with deceptively similar software titled "Wave" which seemed to also interfere with Firefox.

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it w… (read more)

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

Asked by jefferson.briggs 2 hours ago

cookies

I love using Firefox but was very surprised. First thing I do is run anti spyware software to clear all the cookies, etc. Then, I opened a private window and access some… (read more)

I love using Firefox but was very surprised. First thing I do is run anti spyware software to clear all the cookies, etc. Then, I opened a private window and access some of my private information. Closed the browser. Then ran the anti spyware again only to find 3 files that were found as invasive. I thought if I used the private window I was protected. What happened? Did I misunderstand?

Asked by skigolf2 1 hour ago