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connect to Pay Pal

Firefox works really good until I go to use PayPal. It connects to the PayPal site signs me in but says there is a problem and to try again. If I use Safari all works wel… (read more)

Firefox works really good until I go to use PayPal. It connects to the PayPal site signs me in but says there is a problem and to try again. If I use Safari all works well. Hopefully there is a simple solution. Thanks, Alan.

Asked by alanj.maca 2 years ago

Answered by FredMcD 2 years ago

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Cannot log in to Tumblr

Ever since switching from Chrome to Firefox, I have been unable to log in to Tumblr. I have checked my phone like five times to make sure I am using the right password - … (read more)

Ever since switching from Chrome to Firefox, I have been unable to log in to Tumblr. I have checked my phone like five times to make sure I am using the right password - I am. I can successfully log in to Tumblr on my phone, but not on Firefox. This is the only website I have this problem with - I have tried to contact their support, but I figured I would contact Firefox support too since I don't know which side is causing the problem.

Please let me know what I should do.

Asked by annasalleeprincess 2 years ago

Answered by cor-el 2 years ago

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Fast closing of opened Tabs from dropdown list

Hi, Currently, it is possible to close tab only from line of Tabs on the top of the window. Unfortunately in this view, it is impossible to see the long name of Tab (in … (read more)

Hi, Currently, it is possible to close tab only from line of Tabs on the top of the window. Unfortunately in this view, it is impossible to see the long name of Tab (in case if you have tens of it) and the user should open each Tab before close it. Would you add functionality to close Tabs from the Tabs dropdown list ( just add X at the right side of each line) or add some Tab Manager view (as you have for Bookmarks) with same close Tab function?

Thank you.

Asked by olexa.karpenko 2 years ago

Answered by cor-el 2 years ago

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database searches on websites

When I try to access the catalog at one library, the search hangs up on what should be a successful search. Unsuccessful searches return results quickly. This does not … (read more)

When I try to access the catalog at one library, the search hangs up on what should be a successful search. Unsuccessful searches return results quickly. This does not happen when I search catalogs at the 3 other libraries that I use. It happens only with Firefox, not with Bing. I have not used this library in several months, and it worked then.

Asked by judyshop 2 years ago

Answered by cor-el 2 years ago

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Is it possible to style the built in pdf.js viewer using CSS/modify in general?

A lot of firefox is customizable via userchrome or extensions, however one thing that does not seem to be is the default PDF.js viewer. I would like to continue using it;… (read more)

A lot of firefox is customizable via userchrome or extensions, however one thing that does not seem to be is the default PDF.js viewer. I would like to continue using it; however, I would like to change the styling on it (specifically I want to change how page breaks are rendered, which I already have the CSS for). Extensions obviously will not work as it is an internal file, userChrome doesn't work (I tried it), and I can't seem to find where the viewer is actually located on my PC (Search Everything brings nothing relevant up for pdfjs, pdf.js, or viewer.html.) Is there any way that I can modify the inbuilt PDF viewer?


PS this is probably unimportant but I noticed that https://mozilla.github.io/pdf.js/web/viewer.html has slightly different CSS from the built in version .

Asked by ev3commander 2 years ago

Answered by Wesley Branton 2 years ago

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Logging in to my Yahoo e-mail account via Firefox

Yesterday I tried to log in to my Yahoo account as usual, via Firefox. The tab always says AT&T Yahoo log in and then I can see my e-mails. This time the screen was… (read more)

Yesterday I tried to log in to my Yahoo account as usual, via Firefox. The tab always says AT&T Yahoo log in and then I can see my e-mails. This time the screen was blank. I can log in from Google Chrome and Safari but I want to us Firefox because I think it is safer. A couple of days ago, I logged out of my e-mail but kept Firefox open, in sleep mode. I think something hacked Firefox. I need help restoring it!!

Asked by skyhorse3593 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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delete all saved passwords in password manager with one click

hey guys, there doesn't seem to be an option for this. is there? if there is, I can't find it. see attached image for what I'm doing now. as it stands now, I have to … (read more)

hey guys,

there doesn't seem to be an option for this. is there? if there is, I can't find it. see attached image for what I'm doing now. as it stands now, I have to manually push the DELETE button one time for every entry that is in that window for saved passwords. there has to be a better way to do this to get rid of all of them! can you guys help me with this?

Asked by Adam 2 years ago

Answered by McCoy 2 years ago

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Can't upload JPG images

Hi. I reset my Windows 10 last night to fix a glitch (it didn't fix it) and I suddenly cannot see/upload my JPG files online with Firefox. For example, if I click to post… (read more)

Hi. I reset my Windows 10 last night to fix a glitch (it didn't fix it) and I suddenly cannot see/upload my JPG files online with Firefox. For example, if I click to post a picture to my Tweet, only the PNGs in the folder will appear, despite there being JPGs in it as well. This only happens with Firefox, as Edge and Chrome show/make them available just fine, and they show up on my PC normally. I was told to reinstall Firefox, which I did, but they still don't show up.

How do I fix this?

Asked by Yucky 2 years ago

Answered by cor-el 2 years ago

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Fields on fillable forms are invisible in Firefox browser.

Fields in fillable forms are invisible in Firefox. They are there, but text titles and where to type don't show. The fields are autofilling (for those fields where auto… (read more)

Fields in fillable forms are invisible in Firefox. They are there, but text titles and where to type don't show. The fields are autofilling (for those fields where auto fill has been enabled), but the info can't be seen. It's impossible to tell where the fields are, or if they have have been filled in or if info needs to be entered. This happens with log in pages as well as pages requiring info for ordering and such.

These features are working in other browsers.

Asked by AJ 2 years ago

Answered by AJ 2 years ago

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My Facebook page widget on wordpess no longer works on Firefox. It does work on other browsers and has worked on Firefox until the last week or so. 6/23/2020

Is there anything I can change to make the Facebook page widget work on wordpress? I have 25,000 followers. I have included a screenshot. All that shows up is a black bla… (read more)

Is there anything I can change to make the Facebook page widget work on wordpress? I have 25,000 followers. I have included a screenshot. All that shows up is a black blank widget.

Asked by kberman1976 2 years ago

Answered by Wesley Branton 2 years ago

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"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox. "Clear Data", "Forget the Last 24hrs", and closing … (read more)

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data", "Forget the Last 24hrs", and closing Firefox do not remove 160KB. This is a new problem.

Asked by andyfrankshow 2 years ago

Answered by Wesley Branton 2 years ago

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key4.dab compatibility

Hi, are the files key4.dab logins.json generated on a 64bit Firefox compatible with a 32 bit version? The reason is that in the 32 bit one all my "user & PW" data ..… (read more)

Hi, are the files key4.dab logins.json

generated on a 64bit Firefox compatible with a 32 bit version?

The reason is that in the 32 bit one all my "user & PW" data .... abruptly vanished. So I wished to use the existing data to restore the configuration.

Both PC are running LINUX: - 64bit has Linux Mint - 32 bit has Kubuntu

Thanks in advance for your time! Alberto

Asked by pio1955 2 years ago

Answered by Wesley Branton 2 years ago

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How to delete those emails that list from the login Facebook page

Hi, From the login Facebook page. I tried to delete those emails and phone number that I login or searching accounts on Facebook. Please assist me on how to delete those… (read more)

Hi, From the login Facebook page. I tried to delete those emails and phone number that I login or searching accounts on Facebook. Please assist me on how to delete those emails from the Email or Phone number bar? I have attached the photo. Thanks.

Asked by Zoeyle 2 years ago

Answered by Wesley Branton 2 years ago

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Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (read more)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 year ago

Answered by FredMcD 1 year ago

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Printing in A4 is damaged

Printing is damaged. All margins are set to zero. When you look at the print preview, you can see that the width of the document must be smaller and the height must be la… (read more)

Printing is damaged. All margins are set to zero. When you look at the print preview, you can see that the width of the document must be smaller and the height must be larger. With the red boxes, I made sure that it was A4. It is displayed correctly in other browsers, but not in Firefox. See the screenshot. What can I do?

Asked by Patrick Gommers 2 years ago

Answered by Patrick Gommers 2 years ago

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cannot get firefox to start, want to find out why

Dear mozilla community, I cannot get firefox to start, and I need help to troubleshoot this. What I already did: remove and reinstall (apt) rename ~/.mozilla to trigge… (read more)

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia

Asked by eim_92 1 year ago

Answered by FredMcD 1 year ago

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Cannot find spurious login IDs at about:logins

Say that I have a login at a site, and I got there previously with another browser. When I go to the same site with Firefox for the first time, that site's ID field might… (read more)

Say that I have a login at a site, and I got there previously with another browser. When I go to the same site with Firefox for the first time, that site's ID field might drop down to show a number of entries, and many times (but not always) there is no "View Saved Logins" below the list.

Here is an example of a site than many readers of this might not go to: DevonTechnologies.com and this might be the same for you. Devon's login ID wants an email address, and the field dropped down to show 29. A bunch of them were emails I would swear on my kid's heads I have never used anywhere, not even in another browser, and one was a misspelling of my own email address. Only a small few were addresses that were valid elsewhere. But here is the rub: A search of about:logins for the weird addresses and my misspelling came up empty.

Further, I can go to another site I have never visited with Firefox, and I might not get a drop-down at all or I might get just one of my three typical email addresses.

For those sites where I have used Firefox for the first time, the questions are

  • Where did Firefox get those spurious addresses?
  • Where did Firefox get a good address, and why did it leave out the "usual" others?
  • Why are the odd logins not found at about:logins?

I have Firefox 76.0.1 under Catalina 10.15.4, and I sync with Lockwise.

Thanks.

Asked by TLMurray 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't add attachments to emails in Gmail.

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has … (read more)

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has no bearing on the problem. I've tried running in Safe Mode and even did a clean reinstall but it didn't help. The problem does not occur with the same accounts in Chrome or Opera; only in Firefox. I've tried everything recommended here, but nothing helped.

Asked by Jim Morton 2 years ago

Answered by Matthew Thomas 2 years ago