Firefox Support Forum

I have selected a particular theme (Classic Marine Blue) which I like. However, when I click on an item that has a dropdown menu, the background color of the dropdown is black with white text. I prefer white with black text. For example, this happens with the Library item with the drop downs Bookmarks, History, and Downloads.

I've tried using Firefox Colors, and couldn't solve the problem with a custom theme.

I get it that this happens because the text color on most of the toolbars is white, which apparently triggers Firefox to flip to a black background rather than staying with the original white background.

I don't wish to change the theme. All I want is my black-text on white-background drop down colors back.

Any suggestions? Please help. This is really annoying.

Here is a suggestion for you guys.

Instead of using whatever cache files you have for pinned tabs, why not put a pinned tabs section in bookmarks so we don't have to worry about something funny eliminating the tabs. Make it easy on the user and don't force them to look for session files copy/rename, etc. Be smart.

I keep having display problems with one website in particular. I keep clearing the website cache, and it temporarily rectifies the problem, only to have it return when more data ends up in the website cache. I am clearing this cache several times a day. I tried closing and reopening Firefox, but that does not clear the cache, even though it is set to clear all browsing history upon closing.

I've experienced this about 4 times now over the past few weeks, at seemingly random intervals. This occurs on both my Mac mini and MacBook pro (both with M1), usually after browsing for an hour or more. Possible culprit - this seems to have only started happening after running a Snowflake proxy. Could this be the cause? If not, what else might it be?

Additional info Extensions - Bitwarden, SimpleLogin, uBlock Origin, Dark Reader Tracking protection - Strict

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!

This started a couple of weeks ago. I've cleared my cache, data etc and it still gives me the message " We are unable to access your Account. For further assistance, please call the number on the back of your Card" I have called American Express about it, but it is only a problem with Firefox. I can login on Chrome - which I do not want to use. Help??

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Firefox says there is a problem and gives me the option of opening in troubleshooting mode or refreshing Firefox. Opening in troubleshooting mode doesn't solve the problem so I want to try refreshing Firefox - how can I avoid losing all my open tabs (I have many)? Thank you for any help/guidance.

Hey, I with through different ways to try and recover my bookmarks and saved passwords after my pc went through a forced update to the new windows OS. I checked other E-mails to see if I may have used the wrong one to login to Firefox, though I only have one. Even check in about:profiles. I can't find any file in my Mozilla folder to try and restore or import bookmarks. I am at a loss and would appreciate any help in this before I start trudging through trying to get my bookmarks back one by one.

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Not able to access fred meyer or kroger pharmacy web sites due to pop ups and add blockers for 2 weeks now... I changed password but still not able to get in? What to do?

At work I always log on to the Bendigo Bank to look at transactions on our bank account. I need to print them off once a week. Since last week the pages don't print properly. Instead of showing the entire transactions, they are now half covered because the left hand side of the print page is covered by the bank's menu which always shows at the side of the webpage. I contacted the bank who said they'd had other firefox users complaining about this. They said that it's firefox's fault and follows an update which was done. Please can you help? I have attached a snipping tool image of the problem.

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Hello there, Me and my co-workers are having trouble with Firefox RAM usage. After last update on every PC Firefox started to use too much RAM. Everyone has 8GB RAM and at least Intel Core i4 9th gen. What can we do to optimize Firefox? Is there any settings that will help with performence?

I am trying to transfer my cookies from Chrome over to Firefox, yet the import wizard has no mention of cookies under the chrome category. Things such as Edge Legacy and Internet Explorer have the cookies tab available.

I read that there was a way to do it manually, but I'm unsure of how.

I know things such as CookieBro exist, but I'm unsure if they're safe and they seem like a way to get all my tokens logged.

Getting GSoD IRQL_NOT_LESS_OR_EQUAL, process firefox.exe

I need some help with this one. Happening at least 5 times a day. I can provide more info if needed. I've also opened a question on Microsoft's board. Thanks in advance.

From WinDBG of Memory.dmp

PROCESS_NAME: firefox.exe

TRAP_FRAME: fffffd837bfb1ef0 -- (.trap 0xfffffd837bfb1ef0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffff918ba174a801 rbx=0000000000000000 rcx=00000000ffffff00 rdx=0000000000001002 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8057b01ca09 rsp=fffffd837bfb2080 rbp=fffffd837bfb20f9

r8=0000000000001002  r9=0000000000000000 r10=0000000000012eed

r11=0000000000000147 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc NETIO!StreamInvokeCalloutAndNormalizeAction+0x239: fffff805`7b01ca09 4183795003 cmp dword ptr [r9+50h],3 ds:00000000`00000050=???????? Resetting default scope

STACK_TEXT: fffffd83`7bfb1da8 fffff805`76e33fa9  : 00000000`0000000a 00000000`00000050 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffffd83`7bfb1db0 fffff805`76e2fee8  : 00000000`00000002 00000000`00000000 00000000`00000000 ffff918b`96d694b0 : nt!KiBugCheckDispatch+0x69 fffffd83`7bfb1ef0 fffff805`7b01ca09  : fffffd83`7bfb21f8 fffffd83`7bfb20f9 fffffd83`7bfb21c0 ffff918b`a174a8f0 : nt!KiPageFault+0x468 fffffd83`7bfb2080 fffff805`7b01c0db  : ffff918b`a174a8f0 ffff918b`a174a820 ffff918b`a174a801 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x239 fffffd83`7bfb2150 fffff805`7b019c7b  : ffff918b`54de0014 fffff805`c5464e40 ffff918b`00000000 fffffd83`7bfb2ae8 : NETIO!StreamProcessCallout+0x2c7 fffffd83`7bfb2280 fffff805`7b018d2d  : ffff918b`52a40014 fffffd83`7bfb2ae8 fffffd83`7bfb2b10 fffffd83`7bfb2990 : NETIO!ProcessCallout+0xa4b fffffd83`7bfb2400 fffff805`7b017a3e  : fffffd83`7bfb26a8 fffffd83`7bfb2630 fffffd83`7bfb2b10 ffff918b`adf438f0 : NETIO!ArbitrateAndEnforce+0x59d fffffd83`7bfb2530 fffff805`7b015525  : fffffd83`7bfb2ea8 fffffd83`7bfb29e0 fffffd83`7bfb29e0 00000000`00000000 : NETIO!KfdClassify+0x33e fffffd83`7bfb28e0 fffff805`7b015128  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!StreamClassify+0x279 fffffd83`7bfb2a80 fffff805`7b014b06  : ffff918b`94f4a320 ffff918b`598d1ac0 00000000`00000000 00000000`00000014 : NETIO!StreamCommonInspect+0x2ac fffffd83`7bfb2e60 fffff805`7b1d69db  : ffff918b`a30de4b0 ffff918b`a30de4b0 fffffd83`7bfb2f60 fffffd83`7bfb2f80 : NETIO!WfpStreamInspectSend+0x256 fffffd83`7bfb2ef0 fffff805`7b1d6275  : 00000000`00000000 00000000`00000000 ffff918b`a5a17f68 ffff918b`a5a17f68 : tcpip!TcpEnqueueTcbSend+0x74b fffffd83`7bfb3010 fffff805`76c9746a  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff918b`55ffe140 : tcpip!TcpTlConnectionSendCalloutRoutine+0x25 fffffd83`7bfb3050 fffff805`76c973dd  : fffff805`7b1d6250 fffffd83`7bfb3130 ffff918b`9da2b370 ffff918b`ae592ab0 : nt!KeExpandKernelStackAndCalloutInternal+0x7a fffffd83`7bfb30c0 fffff805`7b20c01d  : ffff918b`aaa02000 fffff805`76c9a235 ffffffff`ffffffff 00000000`00000032 : nt!KeExpandKernelStackAndCalloutEx+0x1d fffffd83`7bfb3100 fffff805`7db93070  : ffff918b`9da2b370 fffffd83`7bfb3a60 ffff918b`8ba143f0 ffff918b`9e0d85e0 : tcpip!TcpTlConnectionSend+0x8d fffffd83`7bfb3170 fffff805`7db96989  : ffff918b`8ba143f0 fffffd83`7bfb37b0 00000020`0bb5e960 fffff805`7749a87f : afd!AfdFastConnectionSend+0x550 fffffd83`7bfb3350 fffff805`770c951e  : 00000000`00000000 00000000`0001201f fffffd83`7bfb3a60 ffff918b`ae592aa0 : afd!AfdFastIoDeviceControl+0xfa9 fffffd83`7bfb36f0 fffff805`770c7ab6  : 00000000`00000001 ffffb522`3b58b573 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x46e fffffd83`7bfb3900 fffff805`76e33965  : 00000000`80004004 000001b7`591c1180 000001b7`069eed90 000001b7`59152f80 : nt!NtDeviceIoControlFile+0x56 fffffd83`7bfb3970 00007ffd`1574ee54  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000020`0bb5e988 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`1574ee54

SYMBOL_NAME: NETIO!StreamInvokeCalloutAndNormalizeAction+239