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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 2 years ago

Answered by Dropa 2 years ago

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 2 years ago

Answered by kris.robinson 2 years ago

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Downloaded files are being downloaded twice even when using Always Ask option for all file types.

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a co… (read more)

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a copy to the Windows Download folder. Why am I getting double downloads? I only want one copy of a downloaded file, not two copies. Now I have to go to my Windows Download folder and delete the duplicate downloaded files. My question is, if my Firefox download option is set for all file types to "Always Ask", then why are you downloading the file twice??? I have specific folders where I want files to reside. I don't want to have to remember to go to my Windows Download folder and delete the duplicate files. How can this duplicate file download problem be fixed?

Long time user, Leo

Asked by bussysconsultant 2 years ago

Answered by James 2 years ago

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Is with using Google Chrome within Firefox.

Hi, My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022. In short: Both gMail and Google Drive keep saying “… (read more)

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

    • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
    • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
    • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

  • The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
  • Duck Duck Go search works within the FF browser.
  • I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
  • If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

  • Flushing the cache in FF for all time, including data. Then rebooted.
  • We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
  • Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)


I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

Asked by comservmaint 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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No PDF handling options in Firefox 99

Dear Madam or Sir, since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf.… (read more)

Dear Madam or Sir,

since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. 1.PNG We don’t have any enterprise policies enabled except for disabling updates, cf. 2.PNG. We tried disabling hardware acceleration, but it did not help, cf. 3.PNG We tried safe mode and an empty user profile, both to no avail.

This problem seems to be irrespective of the user profile because when I roam my user profile to a machine with FF 93 ESR, there is no issue and I can view PDFs in the browser.

Is there any suggestion how to return the built-in PDF viewer?

Thank you very much in advance!

Best regards

Victor

Asked by mail1155 2 years ago

Answered by mail1155 2 years ago

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Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 2 years ago

Answered by bruce98 2 years ago

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I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab. How to I change settings to open pdf on new tab and not … (read more)

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab.

How to I change settings to open pdf on new tab and not the same tab?

Asked by TheBrandPortal 2 years ago

Answered by Chris Ilias 2 years ago

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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 years ago

Answered by frz 2 years ago

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

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Opening New Tabs without Switching

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off. What I want to do is be … (read more)

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off.

What I want to do is be able to open new tabs from my bookmarks bar without immediately switching to them. Regardless of middle mouse click or right click and open new tab. Considering the mentioned setting is turned off I would assume that would solve the problem but it hasn't. It has however made it so when I'm browsing or looking through search engine results it doesn't open a new tab right away. But when I have a home/new tab open and am opening tabs from my bookmarks bar, it unfortunately switches to the new tab immediately. I have had this working on a previous install but am stumped as how to replicate.

Any help appreciated, thank you!

Asked by novagriffin14 2 years ago

Answered by Dropa 2 years ago

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 years ago

Answered by Dropa 2 years ago

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Issue with multiple tabs, or staying in the same tab when clicking on a ling in email

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following so… (read more)

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

Asked by anachoto 2 years ago

Answered by anachoto 2 years ago

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Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (read more)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Asked by Dudman 2 years ago

Answered by cor-el 2 years ago

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Options when right-clicking Firefox in Taskbar

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions? … (read more)

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions?

Asked by Doug Sheppard 2 years ago

Answered by Doug Sheppard 2 years ago

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cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (read more)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Asked by max.joho7 2 years ago

Answered by max.joho7 2 years ago

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Sync Bookmarks from a primary device

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop? When I sync my bookmarks, how does is know which computer is the… (read more)

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

Asked by comfeline 2 years ago

Answered by FredMcD 2 years ago

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Missing Content Security Policy enable/disable setting on about:config

Hello, I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local… (read more)

Hello,

I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local JS scripts on some non-locally hosted sites, for debugging and development, work related purposes.

Was this setting really removed? Is there a way to disable CSP on Firefox on the latest version?

Thanks! Gabriel.

Asked by gabrielmuttiteixeira 2 years ago

Answered by cor-el 2 years ago

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FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (read more)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by michaelp2 2 years ago

Answered by michaelp2 2 years ago

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Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 2 years ago

Answered by pedropete 2 years ago