Firefox Support Forum

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a Senior.

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

There is an issue in google search results, but isn't in Incognito mode. Look at "Translate this page" (Bu sayfanın çevirisini yap) writings. How can I fix? I've already deleted and reinstalled.

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

certain parts of kp.org will not download with firefox. had to install an other browser to get them. as this is important med. info. i think this should be looked at and fixed

I can't scroll using the mouse wheel but i can using arrows. I can scroll normally in the troubleshoot version of Firefox.

Tried the following: -Refreshing Firefox -Uninstall and reinstall -Removing all Extensions

nothing of the above worked.

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Please find a way to help us restore session once lost. Going into Library retrieving and copying should not be the only way - and times history is gone.

Is there not an easier way to create a daily back-up withing Firefox to simply hit 'Restore' ?

This is extremely time consuming - when multiple history is lost while researching. There MUST be an easier way to help us with this ongoing issue. Thank you for my current headache, and loss of time.

Frustrated, In NY

https://nv.fcc.gov/lifeline will not load. the first day I used it, it loaded fine. The next day it will not load. I tried clearing cache & history. It's just a blank white screen.

We use Mozilla at my work and are happy with it. In Denmark, both private individuals and companies have a security key called MIT ID ( My Id ) So we can log in to all public adminsrative sites. It is very important. After your last update it doesn't work. I am getting an error, and have spoken to Support and they say it is an error in your update. It has now been a week and the error has not been made. Which forces us to use a different browser, which I'd rather not. The Site with the error is https://nemlog-in.mitid.dk/login.aspx/mitid

Ive tried all the forums with support and none of them worked. Troubleshoot mode works and fixes the scrolling but even after disabling all extensions and themes the scrolling still does not work. I've done the refresh page and uninstalled and installed. Scrolling works with all other programs but not firefox.

I reviewed my Firefox settings recently, and mode some amendments. After that, I went back to my Google calendar, to find that the display is weird - see attached Please could you advise what Firefox setting would have caused this, and how I can correct it. I have tried logging out and back in to Firefox, and this has made no difference.

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

• Firefox 110.0
• macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

reference cor-el Feb 26, 2023, 8:20:54 AM . may i please say a huge thankyou to whoever responsed to my plea for help regarding Bookmarks. thankyou so much and so quick. i do get bogged down on these technicalities so to receive such outstanding support is much appreciated. thankyou. wish you well. andrew

When using Firefox something is redirecting me everytime to this site: http://www1.cdnsure.com/ thus I'm not able to use Firefox. Anyone knows what might be the problem? Thanks!