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The browser page is too wide and all the menu texts are too small.

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to re… (read more)

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Asked by Pam Clark 1 year ago

Last reply by Paul 1 year ago

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Link doesn't display in Firefox but displays properly in other browsers.

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit). It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-m… (read more)

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit).

It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-magnesium-complex-400-mg-300-caps

The “read me” link doesn’t display in Firefox but displays properly using:

      Brave (1.45.123)
      Chrome (107.0.5307.107) (Hate Google)
      Internet Explorer 11 (11.0.170)
      Microsoft Edge (107.1418.35)

I searched “firefox some links don't display” and tried the solutions I found to no avail.

Tried these:

      Turned VPN off.
      Started in Troubleshoot Mode.
      Removed cookies and site data for this site.
      Turned Enhanced Tracking off for this site.

With all of these settings (at once, not one at a time) and closing and reopening Firefox (in Troubleshoot Mode) the “read more” link still doesn’t display.

Attached image showing how the link displays in Brave and how it doesn't display in Firefox.

Thank you.

Asked by swid 1 year ago

Last reply by cor-el 1 year ago

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I stand corrected, my bookmarks ARE gone, not just the pull down menu.

I just posted a question re: my pull-down bookmarks menu disappearing. I stated in the question that my bookmarks themselves weren't gone, just the menu. I stand correc… (read more)

I just posted a question re: my pull-down bookmarks menu disappearing. I stated in the question that my bookmarks themselves weren't gone, just the menu. I stand corrected. They are indeed "gone", i.e. completely inaccessible.

Asked by rogerz 1 year ago

Last reply by cor-el 1 year ago

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download file size 0

When I download a file .epub (error rate 1%) or .mobi (error rate 3%) or .zip (error rate 0.2%) to my ebooks folder I randomly end up with "filename.ext" of size 0 and on… (read more)

When I download a file .epub (error rate 1%) or .mobi (error rate 3%) or .zip (error rate 0.2%) to my ebooks folder I randomly end up with "filename.ext" of size 0 and one "filename(1).ext" of the correct size and correct content. That error rate is independent of file size but dependent of the file extension.

The download never fails and no file have any defects.

Configuration:

  • Firefox 64bit 104.0 to 106.0.5 on Windows 10 Pro 22H2
  • In Settings: Always ask you where to save files is checked
  • Target folder (confirmed on each download) is a subfolder of Documents
  • Only antivirus is Microsoft Defender.
  • The user account is a Local account there is no one drive or other cloud storage solution active.

After 3 months of tests, I managed to solve the problem with: about:config and set browser.download.manager.scanWhenDone to false. I tough that option was gone in 2015, but apparently it is back.

That is however not a good solution.

Test I did:

  • Adding the download folder as an AV exclusion: no changes.
  • Disabling extensions: no changes.
  • Disabling indexing on the target folder: no changes.
  • Changed targeted folder: no changes.
  • Disabling the file history backup: no changes.

I suspected either a program is monitoring Documents folders for changes and opening the downloaded file concurrently with Firefox. Since disabling Firefox av interface probably seriously modify the timing of directory change notification and Firefox file manipulation, I'm still not sure who is to blame for the problem. If you have any idea on how to debug that, let me know.

Asked by Gauthier 1 year ago

Last reply by Dropa 1 year ago

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Yahoo contacts

Hi I am using Windows 10 on a laptop and Yahoo mail. In the Yahoo contacts section, I cannot scroll up and down the list of contacts or scroll individual contacts inform… (read more)

Hi I am using Windows 10 on a laptop and Yahoo mail.

In the Yahoo contacts section, I cannot scroll up and down the list of contacts or scroll individual contacts information. I can scroll my emails.

All works if I use the Edge browser.

Anyone have any ideas?

Thanks John

Asked by singalongjohn 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Saving Web page as pdf problem

I use Firefox mostly so it's a concern. MS O365 Support tested this problem with MS Edge so it is not a problem with another browser or MS O365. Thus I am keying in to Mo… (read more)

I use Firefox mostly so it's a concern. MS O365 Support tested this problem with MS Edge so it is not a problem with another browser or MS O365. Thus I am keying in to Mozilla.

I have three One Drives: One Personal and Two Business, each Drive has a Unique Name. When I Save as PDF using Firefox browser, I expect to see all three as they are labeled in my Windows Explorer. Since I use mostly Firefox, I believe in the past, for years, I saw all three One Drives as labeled. However just today, I am saving a web page as a PDF to one of the Business One Drives. Yet that Business One Drive picked up the name of the personal One Drive exactly, making it confusing. The content of the renamed One Drive has not changed, the properties has not changed, only the name changed.

Some facts: My Firefox user name email is the same as my MS personal account email. It is the only common denominator I can think of. Firefox is Up to Date with Version 106.0.5

I have uploaded screen shots 1. Drives as seen in Windows Explorer and 2. Drives as seen when saving a web page as a PDF using Firefox.

Any idea what is the cause and fix?

Thank you so much! Robert

Asked by Rc100648 1 year ago

Last reply by techguy150 1 year ago

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In page/site highlighter

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (p… (read more)

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (proof https://twitter.com/getliner/status/857426145775460352). But now - not. I need something similar to it. With cross device selection and sync option.

Asked by dusmikeev.n.p 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Uninstalled and reinstalled Firefox and now my saved passwords are gone

Today I unistalled firefox on my windows laptop and then installed it again. Now my saved passwords are gone. 1. can I get them back? 2. if I can't - will the passwords … (read more)

Today I unistalled firefox on my windows laptop and then installed it again. Now my saved passwords are gone.

1. can I get them back? 2. if I can't - will the passwords be erased on all firefox servers so that no one can access the information? I hope so...

Thanks for you assistance

Asked by schneider-rebecca 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Facebook is not loading properly

When I try to open Facebook on Firefox 106.0.5 (64-bit) I get a dark gray background (My choice to run Facebook in dark mode) the blue "F" on the left, a lighter gray bar… (read more)

When I try to open Facebook on Firefox 106.0.5 (64-bit) I get a dark gray background (My choice to run Facebook in dark mode) the blue "F" on the left, a lighter gray bar than the main panel across the top from the blue F and then three lighter gray circles which, were Facebook to have completely opened, would hold my profile picture, Messenger and Notifications. Except for those "hints" of Facebook, the screen is empty. See attached screenshot. I have not had any problems accessing any other sites with Firefox. It is just Facebook. I can get into Facebook on Safari. This has been going on for about 3 days now. Thank you to whomever is reading this and might be able to help me.

Asked by kkrpsyd 1 year ago

Last reply by Terry 1 year ago

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I can't log in on the add-ons page

I can't log in at https://addons.mozilla.org It input my mail and password, wait for a loading screen and then I get a yellow box with the message "You have been logged … (read more)

I can't log in at https://addons.mozilla.org

It input my mail and password, wait for a loading screen and then I get a yellow box with the message "You have been logged out."

No matter how many times I try, I always get the same message. I can log in with my main account, but not with this one, which is the one where I have an add-on I'd like to update.

Asked by sekiisc 1 year ago

Last reply by Dropa 1 year ago

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Launch in new browser button missing after abnormal reboot

After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "Thi… (read more)

After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "This profile is in use in another application and it cannot be deleted." even though these other application windows are not present.

Asked by lane.phillips 1 year ago

Last reply by Terry 1 year ago

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Web site issues

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great. Secure Connection Fa… (read more)

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great.

Secure Connection Failed

An error occurred during a connection to www.crutchfield.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Drewfox 1 year ago

Last reply by johnn012 1 year ago

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2 step authentication doed not get saved

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected.… (read more)

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected. it seems it's a big issue for so many users that i found no solution. this issue is so bad and it easily is one of the reasons they are skipping this browser.

Asked by mutallepks 1 year ago

Last reply by Dropa 1 year ago

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The removal of compact mode makes Firefox less accessible for people with vision problems!

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Fir… (read more)

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Firefox the menu and tabs take up an entire half of the screen (not an exaggeration). This is due to the removal of the compact view. There was nothing I could do to fix this problem and make his menu and tabs not to be floating and massive. What this means is that his content view is now less than half of his screen size. This is not accessible for someone with sight issues. I went through a couple of guides and alternative settings to edit in the about:config It looks like the past settings have all been disabled from making changes to the Firefox UI, including trying to disable proton. Everywhere I look it says that Compact Mode is no longer supported and will eventually be removed from Firefox.

I have been a lifetime Firefox user and I changed those settings for myself after the display update a few months ago. I would have to switch browsers if there was no fix. But for my friend who is legally blind I would be required to talk to an accessibility lawyer and see what my options are. Alienating people with disabilities because someone thought the extra space looks cool is unacceptable!

Asked by Engage 1 year ago

Last reply by Engage 1 year ago