• Archived

Chase.com no longer works in Firefox

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I ge… (read more)

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Asked by illroute66 1 year ago

Last reply by illroute66 1 year ago

  • Archived

Unhappy with "List all tabs" icon

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from… (read more)

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from my top bar. Unfortunately, "Customise toolbar" does not appear to allow me to do so.

Asked by hevinroyal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problems Opening Webpages

I have used Firefox for a long time, and it is the browser I prefer. Unfortunately over the last 6 months I am increasing having problems opening up webpages I normally v… (read more)

I have used Firefox for a long time, and it is the browser I prefer. Unfortunately over the last 6 months I am increasing having problems opening up webpages I normally view on Firefox! When I switch over to Google Chrome (NOT my preference!) those same pages open with no problems! What's up with this?

Asked by kwgruber 7 months ago

Last reply by cor-el 7 months ago

  • Archived

After updating Firefox to 112 I can no longer rearrange the videos in the YouTube queue.

It would be nice if once more I could arrange the order of the Youtube queue of selected videos to watch. I could do this and did so everyday until the 112 Firefox update… (read more)

It would be nice if once more I could arrange the order of the Youtube queue of selected videos to watch. I could do this and did so everyday until the 112 Firefox update. Do I need to revert to a previous version?

Asked by Pharaz 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Credit card numbers not able to be used

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card,… (read more)

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card, showing that it did save it, but i cannot access it, and i cannot use the number on the card? I would really like to retain it, can anyone enlighten me? Thanks

  • Archived

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Autofill passwords

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. Thi… (read more)

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out.

regards, Andrew

Asked by aygeebee70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen.

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find i… (read more)

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find it hard to go back and forth between windows to get something done.

This just started when I downloaded/installed a recent new version of Firefox. (Version 104.0.1)

How do I get rid of this "feature"? I mush prefer opening screens in the same browser copy.

Asked by Eric 1 year ago

Last reply by Eric 1 year ago

  • Archived

104.0 graphics driver & PC crash regression

Hi there, Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing an… (read more)

Hi there,

Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD.

I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2.

Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

Asked by Markus 1 year ago

Last reply by Markus 1 year ago

  • Archived

Troubles Logging in to sites after latest update.

can't log in to a number of sites. This time private browsing doesn't work. Trying to log into utility company. PLEASE FIX THIS! I'm having to use other browsers. … (read more)

can't log in to a number of sites. This time private browsing doesn't work. Trying to log into utility company. PLEASE FIX THIS! I'm having to use other browsers.

Asked by katsuey 1 year ago

Last reply by Terry 1 year ago

  • Archived

Missing Bookmarks

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail… (read more)

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail. I surely hope that someone can help me get them back. Thank you.

Asked by Carol101 1 year ago

Last reply by Carol101 1 year ago

  • Archived

Delete all firefox files

Firefox has a folder on my desktop that I do not want there. It will not let me delete the short cut. I uninstalled firefox and I still can't delete the short cut. I can'… (read more)

Firefox has a folder on my desktop that I do not want there. It will not let me delete the short cut. I uninstalled firefox and I still can't delete the short cut. I can't delete the files even though the browser is not on my computer any longer. Very annoying. Please help.

Asked by daniel.riecker 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Problems with timing?

Ok, so this is an odd one. I gamble with William Hill online using Firefox as my browser. Every year this same problems happen when the clocks go forward in spring tim… (read more)

Ok, so this is an odd one.

I gamble with William Hill online using Firefox as my browser.

Every year this same problems happen when the clocks go forward in spring time here in the UK.

So I go on the WH website Sunday (for example) at 11pm and it will show me Mondays football matches. But. At 12am Monday until 1am, the now todays football matches do not appear. Its like the browser can no accept this time period exists because as soon as 1am comes, the matches (for Monday) appear.

So I contacted WH for support. They advised that if I am using Firefox that I should try IE instead. So I did. And guess what? The problem doesn't happen on IE. Mondays matches do exist between 12am and 1am. So it is definitely a firefox issue.

But the issue resolves at the end of October when the clocks go back.

So what is going on here? Any solutions? This has been going on several years.

Asked by philipdeans99 7 months ago

Last reply by cor-el 7 months ago