Firefox Support Forum

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Hey !! Mozilla, I just updated ....What happened to the compact mode for Bookmarks..Now they are double spaced they take up too much room.. Bring back compact mode or I will have to find another browser that enables a compact mode. Infuriating.

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, and all 250+ of my bookmarks were gone!!!

I have spent a few hours in file manager, and can't find anything re: bookmarks. Where'd they go? Where are they kept in file mgr.? I'm dying here!

Very sorry now that I did the upgrade and trusted firefox.

Somebody please help................

Bill Laker

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my bookmarks in my bookmarks toolbar back?

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs.

I see the disappearing HOME icon is a recurring problem. So, fine, I've restored the button. But my complicated half-dozen links have also disappeared and I have to reconstruct my HOME pages. Mine are complicated since they are a series of graphs (from Yahoo Finance), each with specific different parameters. It will really take me time to reconstruct this and I really resent that.

Similarly, where on earth did my plug-ins/extensions go? Again, they haven't just disappeared from the toolbar. Once I locate the icon and restore it, I find that they've disappeared from TOOLS > ADD-ONS AND THEMES. I have to go download them again? Why?

Naturally, all of this just happens to land on my plate on a very bad morning. Lesson learned: I'll make a bookmark folder to duplicate what the HOME button should bring up.

What is the point of all this?

Thanks for listening,

JeanneR Firefox 106.0.5 (64-bit) Win 8.1

I've got a legacy transformer laptop with an integrated wacom-type sensor screen. Despite all shortcomings of it's age, the laptop's got class.

The main web browser installed is Firefox ESR. In tablet mode, control was handled by the Windows - mouse-like drag'n'drop, marking, but with added scrolling gesture by swinging quickly up and down. Using it in the tablet mode is actually very practical.

Recently, after updating from 91 to 101, browser started to interpret the pen as a finger, controls became clumsy and frustrating. The only way of turning finger gestures off, parameter gestures.enable_single_finger_input described in that question (https://support.mozilla.org/en-US/questions/973974) had no visible effect. Have fallen back to 91esr, but this is obviously just a temporary solution. Is there any way to add force-disable parameter or something?

Hi,

Firefox will not let me switch between tabs using the mouse.

I can open new tabs but cannot navigate between them.

I can pin tabs and close tabs by right clicking and selecting from the menu but when I left click a tab to select it nothing happens.

It is not my mouse as this is working fine in other apps and navigating between tabs in chrome works fine.

I tried updating to the latest version of firefox (as at 15/11/22) but this has still not resolved it.

I also cannot get into settings or extensions as when I click on those it opens a new tab but I then cannot navigate to it.

Please can someone help as currently it is completely unusable.

Thanks.

G

I listen to songs online from a website Naija Crawl. Some of its songs or pages crash when I use FireFox browser but work properly in other Browsers.

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync certain files I select between 2 or more computers? For example, I'd like my "Documents" to be the same on my computers. But I see no reference to doing that. Sub-text: IF that were possible, will Firefox automatically sync so that the resulting file is the most recent version (assuming identical file names)? OR, will Firefox bring all individual files if they are different in any way even if they have the same file name?

Thank you.

LM

The West Virginia cultural service upgraded their website.

https://archive.wvculture.org/vrr/va_select.aspx

After the upgrade, I and many others cannot view the images in Firefox.

Some other browsers are not affected.

I have gone through the troubleshooting guide but still cannot view the images.

https://archive.wvculture.org/vrr/va_bcresults.aspx?LastName=Fisher&FirstName=&Gender=NA&County=Jackson&Year=All&PlusMinus=Exact&Search=Exact&NumRec=25

Any help is appreciated. Terry

A little background info: When they upgraded the site there was a great uproar because these images were shared on many, many genealogy sites. The links were killed and the web developers made a change that redirected the old links to the new. I don't know the technical aspect.

Any fix for this bug? The basic function of the web browser is to load a webpage and Firefox is failing that. This happens several times a day. This also happens in Troubleshooting mode so no add-ons are responsible. The Webroot anti-virus and Malwarebytes have Firefox.exe allowed.

I click on a link and the webpage never loads. I copy the web address and paste it into a new tab and it loads. I do not have this issue with Chrome or Vivaldi. I currently have Firefox version 106.0 and use Windows

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-downloaded-pdf-files

Disable the built-in PDF viewer and use another viewer

You can also set a different third-party PDF viewer to handle PDF files, instead of Firefox’s built-in PDF viewer. To switch from using the built-in PDF viewer to another viewer: 1. Click the menu button and select . 2. In the panel, go down to the Applications section. (SO WHERE IN THE HELL IS THIS SECTION???) YOU CAN'T DO I never selected Mozilla to open any pdf and there's no where to opt out or change based on what all the troubleshooting tips say... All these tips must be located on a much older version of Firefox cause they ain't in my version OR they are hid under some dubious section... Pretty frustrating....when you want to use Adobe and can't cause I'm locked in under Firefox....don't know how that has happened unless it was done automatically under one of the many current upgrades that have been coming down over the last month.