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  • Archived

Sync all windows and tabs

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not s… (read more)

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

Asked by the Goat 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Messed up sync, through password reset on Windows 10, but the data is still intact on my iPhone, how do I get all on my PC again?

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password? How can I get … (read more)

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password?

How can I get everything back in Firefox on my PC?

Excuse me, I realize there must have been many similar posts.

Asked by kal1cheesetroyer 1 year ago

Answered by kal1cheesetroyer 1 year ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

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How to sync my bookmarks between two Macs?

I know register an account and login both Mac. But looks like they are two different accounts! I confirmed both Mac are on latest FF 103.0.2, I login the first one with m… (read more)

I know register an account and login both Mac. But looks like they are two different accounts! I confirmed both Mac are on latest FF 103.0.2, I login the first one with my id, register it with my email. Then when I try to login the second one, it is asking for register again! Not login! So they always have different bookmarks. I've tried two id, drhtd@163.com and gyfguo@cn.ibm.com, both can't work, any help is appreciated, this bother me for long time.

Asked by gyfguo 1 year ago

Last reply by gyfguo 1 year ago

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History has partially disappeared

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now mis… (read more)

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now missing from the beginning of the time when I used it! What can I do? I have turned off Sync now because someone told me last year to do that when I had a problem with Sync, to keep it from spreading (https://support.mozilla.org/en-US/questions/1345759).

Asked by Eric_Kvaalen 1 year ago

Last reply by Eric_Kvaalen 1 year ago

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Syncing between work and home computers

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my … (read more)

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my home computer, shouldn't I?

Asked by freeatlastnewsletter 1 year ago

Last reply by TyDraniu 1 year ago

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How do I see what data firefox sync has already saved?

I have had problems with sync before, giving me bookmarks I didn't want, etc. But I want to try it again. I have a Firefox account to log into with sync, but I would li… (read more)

I have had problems with sync before, giving me bookmarks I didn't want, etc. But I want to try it again.

I have a Firefox account to log into with sync, but I would like to delete all the data (bookmarks & passwords), and then sync all my firefox browsers to one profile that I have set up on FDE on my laptop.

So I'm thinking I need to first delete all my current data on Firefox Sync, and then log in only with my FDE profile, sync that, and then log in via other browsers and sync those. But how do I make sure that no data gets placed onto my FDE profile from other browsers via sync?

Asked by prr 1 year ago

Last reply by TechHorse 1 year ago

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Firefox Sync 99.01 - Rename Devices, How

Dear Forum, I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found tha… (read more)

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Asked by Brent Ruggles 2 years ago

Last reply by chrisk1 1 year ago

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Sync is not working properly

Hello I was having issues with YouTube with Firefox so I uninstalled and started fresh and signed into sync but none of my bookmarks and stuff have transferred over … (read more)

Hello I was having issues with YouTube with Firefox so I uninstalled and started fresh and signed into sync but none of my bookmarks and stuff have transferred over

Asked by 8BitMidget 1 year ago

Last reply by cor-el 1 year ago

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cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (read more)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Asked by kovchegov.1 1 year ago

Answered by cor-el 1 year ago

  • Archived

Lost Bookmarks on new install

Got a new computer, Upon Install it asked if I wanted to sync with chrome, Like an idiot I said yes, It started to remove firefox bookmarks in favor of chrome It got to… (read more)

Got a new computer, Upon Install it asked if I wanted to sync with chrome, Like an idiot I said yes,

It started to remove firefox bookmarks in favor of chrome

It got to 2 of my browsers upon sync I still have to more with the old bookmarks that I want.

I need to restore the old bookmarks.

Any Help would be greatly appreciated.

Asked by randy6 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox Sync keeps restoring my deleted bookrmarks

Dear Firefox Team, I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following: 1. Bookmarks in two laptops have already been synced. 2… (read more)

Dear Firefox Team,

I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following:

1. Bookmarks in two laptops have already been synced. 2. On laptop1 I login Firefox, delete some bookmarks, and sync. 3. On laptop2 I login Firefox, sync, then all my deleted bookmarks are restored in laptop2. (4. If I login Firefox on laptop1 later, deleted bookmarks come back too.)

I expect 3. not to happen because I expect Firefox uses data modified time to decide which is the latest. However the above situation keeps happening.

Could you please guide me how to not restored deleted bookmarks? Thank you.

Asked by tlwu2008 1 year ago

Answered by cor-el 1 year ago

  • Archived

Sync help

I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a … (read more)

I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a feature that shows that I'm logged in. There is not a sync button to select. There is not a feature that shows I'm logged in.

Asked by soniammjones 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Synced Bookmarks are not showing up in Bookmarks Dropdown Menu

I am setting up an new computer and after installing Firefox on the new computer, I synced Firefox with my old computer. The bookmarks from my old computer show up in th… (read more)

I am setting up an new computer and after installing Firefox on the new computer, I synced Firefox with my old computer. The bookmarks from my old computer show up in the Library under "Manage Bookmarks," but they are not showing up in my Bookmarks Dropdown menu. For the life of me, I cannot figure out how to display them in my dropdown menu.

Asked by kristinepotter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. … (read more)

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

Asked by zachgeller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago