Showing questions tagged: Show all questions
  • Solved
  • Archived

Accidentally used Close All Windows with 4 windows open, main window gone

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main windo… (read more)

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main window with a few hundred tabs open. I realized that when I opened firefox back up and immediately wanted to restore it using Recently Closed Windows, which usually works, but not this time, because it's been 4 windows. I backed up the sessionstore-backups folder but it seems like the "upgrade" files are too large for it to handle and the recovery files don't contain the missing window.

Help?

On Windows 11, latest version, lots of addons including tree-style-tab, so empty header tabs are in the file for my pinned tabs.

Asked by 437 1 year ago

Answered by 437 1 year ago

  • Archived

scroll bar too thin and can't get it wider...need a simple solution cause I'm not good at this.

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to r… (read more)

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to remove firefox and try another browser....I would rather continue to use firefox but, this narrow scroll bar makes if very difficult to use for me. I'm not good at computers so need a very simple solution if one is available. Thanks for any help

Asked by lehcardinal 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox is not synching my bookmarks on my new computer

I just bought a new computer and signed into my account like normal. Bookmarks won't sync. I've been through about 3 computers over the last year and haven't had any issu… (read more)

I just bought a new computer and signed into my account like normal. Bookmarks won't sync. I've been through about 3 computers over the last year and haven't had any issues till now. I've tried everything I can think of including: reinstall Firefox, sign in and out, reboot, click on sync several times, and nothing. Help! I'm using Windows 11 for the first time. Is that the issue?

Asked by mattjd 1 year ago

Last reply by James 1 year ago

  • Archived

I already have Mozilla Firefox but not as my search engine. I all so get up dates, but Firefox is not my Browser. What do I need to do to make Firefox my Browser ???? Help.

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a sear… (read more)

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a search engine Firefox will not down load why?

Asked by fordj2 1 year ago

Last reply by James 1 year ago

  • Archived

Opening Amazon links does not work

I click a link for Amazon for a book whether it is a given link via facebook or discord or through google and it will take me to a 'page is not found' page. If I open it … (read more)

I click a link for Amazon for a book whether it is a given link via facebook or discord or through google and it will take me to a 'page is not found' page. If I open it in a private browser, it will pop up the actual page I wanted to go to. I can copy the page address from the private browser into my current regular browser and it will work. The addresses are completely exactly the same. But for whatever reason the links take me to 'page is not found' instead of the actual page.

Asked by Cheyenne 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Nightly menu bar window sort order

macOS Ventura 13.0 Running Nightly 108.0a1 for over a week when today a window pops up saying that I have a new version and I should restart Nightly, so I do. Afterwards… (read more)

macOS Ventura 13.0 Running Nightly 108.0a1 for over a week when today a window pops up saying that I have a new version and I should restart Nightly, so I do.

Afterwards, when I check my version, it hasn't changed; it's still 108.0a1.

However, the thing that has changed is that when I go to menu bar -> Window the list of windows is now sorted alphabetically whereas prior to the 'change' they were sorted in the order that they were created, which is what I wanted. I can't find a setting where I can change this behaviour back. Any ideas?

As extra info: When I look at my Firefox 106.0.5 browser, the windows are still sorted in create date order. I hope it stays that way.

Asked by redochre77 1 year ago

Last reply by redochre77 1 year ago

  • Archived

Yahoo Mail Font Not Displaying Correctly After Firefox Update.

I have my default yahoo mail font set as Modern - Small, but after I updated Firefox, the font displays as if it were Modern Narrow. It displays correctly in other browse… (read more)

I have my default yahoo mail font set as Modern - Small, but after I updated Firefox, the font displays as if it were Modern Narrow. It displays correctly in other browsers, but not in Firefox. I tried changing the default font in Yahoo Mail Settings. Other fonts work fine, but when I switch back to Modern - Small, it looks very squished.

Asked by pattyfc 1 year ago

Last reply by techguy150 1 year ago

  • Archived

I messed up my sync by removing all the devices

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extension… (read more)

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extensions and the bookmarks which I saved for 2 whole years. Please help.

Asked by Twilight Star 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox stops loading external websites after sometime it has been left open

This happens only on my working PC at my office, which is the only one I leave open 24/7. But colleagues of mine said they have witnessed the issue also off work. Basica… (read more)

This happens only on my working PC at my office, which is the only one I leave open 24/7. But colleagues of mine said they have witnessed the issue also off work.

Basically, after some time I can only access internally (to the company) hosted websites. Anything else is in a perpetual "loading" phase. Then I need to restart firefox and then it works fine. This has become more and more common in the past month or two. I'm currently using version 106, but I'm sure to have experienced the issue across multiple releases.

I've tried this resource, but did not help https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Is there something I can look at, like some log files, consoles etc., to provide more insight into the issue?

Asked by giovanniM 1 year ago

Last reply by giovanniM 1 year ago

  • Solved
  • Archived

New version of Firefox, total loss of data

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookma… (read more)

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Asked by STRINGENCE1 1 year ago

Answered by cor-el 1 year ago

  • Archived

No permission to access, (credit card website) on this server

ACCESS Denied I need permission to access some websites on this server Another separate message is: Check that Firefox has permission to access the web, (you might be… (read more)

ACCESS Denied

I need permission to access some websites on this server


Another separate message is: Check that Firefox has permission to access the web, (you might be connected but behind a firewall)

Asked by James 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video in ArcGIS StoryMap will not play

Videos in my ArcGIS StoryMap do not play in the Firefox browser. They work fine in Chrome and Edge browsers. Installing the Flash Player plugin did not seem to help. … (read more)

Videos in my ArcGIS StoryMap do not play in the Firefox browser. They work fine in Chrome and Edge browsers.

Installing the Flash Player plugin did not seem to help.

Asked by bjtucker61 1 year ago

Last reply by Dropa 1 year ago

  • Archived

eBay search problem after recent update

I don't know what caused this but my searches at eBay are screwed up. This started happening after a recent Firefox update but it could have been initiated by an errant k… (read more)

I don't know what caused this but my searches at eBay are screwed up. This started happening after a recent Firefox update but it could have been initiated by an errant keystroke. I don't know.

I often do "wildcard" searches of eBay. Now when I type "(" for a wildcard search, some other word (or words) that I had previously searched for appears in the search bar and a menu pops up with "Recent Searches", "Saved Searches" and "Saved Sellers". Ironically, in that Saved Seller menu a seller is displayed that I purchased an item from, probably a year ago, but that seller is NOT in my saved sellers!!!

I've tried all I can figure to do in the browser settings to correct this, to no avail.

Now for the keystroke part... I was in the process of starting a wildcard search when this started happening. I accidentally hit the key (I'm not sure what it's purpose is) below the right Shift key (looks like a menu with an arrow) simultaneously, as well as the "9" key (for left parenthesis) . I remember a "menu" popped up below the search, but I clicked off of it in the search bar. That's when the stuff hit the fan.

BUT... it was also the first search I was performing after a Firefox update. HELP!

Asked by -Daryl- 1 year ago

Last reply by -Daryl- 1 year ago

  • Archived

Firefox freezes for long periods while typing in browser

Over the last few days I've been noticing that the firefox browser will stop while I'm typing and then a minute later the text will appear, also if I move to a different … (read more)

Over the last few days I've been noticing that the firefox browser will stop while I'm typing and then a minute later the text will appear, also if I move to a different window while this is happenning the text dfirefox won't open and when it does the text won't appear. I know some people have solved this by turning off a text cursor thing but I checked and it wasn't on. I updated and turned off my laptop but that only fixed it for a few hours, and then it started freezing again.

Asked by josephahopkinson 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

custom search engines automatically adding + to URLS instead of %20

Hi there! I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where… (read more)

Hi there!

I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where I need to look up something that is more than one word, I'm unable to use this feature because Firefox automatically adds '+' to encode spaces to the URL. since the website that I use does not know how to deal with that, I am unable to use this otherwise convenient feature in cases where my searches utilize spaces.

is this behavior adjustable in any way?

Asked by zeldio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Continually Need To Verify My Bank Sign In

Hi, Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox. I tried adding to remove enhabced… (read more)

Hi,

Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox.  I tried adding to remove enhabced tracking proctection & to allow the cookies from the site. How can I get to my login????

Thanks, Jeanne

Asked by JeanneM 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Startup Tabs keep disappearing

I have set firefox up to open specific tabs when it starts up but whenever windows or firefox does software updates, I no longer have my startup tabs. And after updates… (read more)

I have set firefox up to open specific tabs when it starts up but whenever windows or firefox does software updates, I no longer have my startup tabs.

And after updates the "Show results from sponsors" button is ticked even though I've turned it off. I want to support mozilla instead of the other guys but this really isn't ideal.

TIA for advice / guidance.

Asked by Aimee B. 1 year ago

Last reply by cor-el 1 year ago