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Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

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Firefox won't load anything

Firefox isn't loading anything, not even the about:configs page, this happened out of nowhere, i tried reinstalling it, restarting it but nothing is solving the problem, … (read more)

Firefox isn't loading anything, not even the about:configs page, this happened out of nowhere, i tried reinstalling it, restarting it but nothing is solving the problem, im using the lastest version btw

Asked by supracastrol333 1 year ago

Answered by cor-el 1 year ago

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Cannot log in to a site I usually log into - but logins still valid via Edge.

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and cir… (read more)

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Asked by abrogard 1 year ago

Answered by Terry 1 year ago

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Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 1 year ago

Answered by cor-el 1 year ago

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 2 years ago

Answered by Chris Ilias 2 years ago

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audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

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Adding an option to visit the extension store page?

I tried eveything but found no way to access the store page of a specific extension, am i missing something? Searching isnt good if it has a simple name as thounsands sh… (read more)

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

Asked by sscicluna89 4 months ago

Answered by sscicluna89 4 months ago

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Old closed tab randomly reloads - multiple devices

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I close… (read more)

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I closed the tab. I didn't do anything different. I didn't save a bookmark or change any settings. I just looked at the webpage and then closed it when I was done. (It was a web article on some random tech site, if that matters)

Anyway, now whenever I open up my Firefox browser there seems to be a random chance that this previously closed tab will open on loading. And when I say random chance, I'd say about 1 in 5 chance. It doesn't always happen.

Just to be clear: I do have the browser set to restore my previous sessions. This is a setting I want to have on. However, this tab was not part of my previous session as I specifically closed it - and continue to close it every time it opens itself. Also, my Homepage is set to default and nothing else.

Not only that, but there are two very peculiar details about this case that make it very, very strange: 1. When I originally opened (and closed) this tab, I was using normal Firefox. I have since switched to Firefox Nightly. All of my other tabs that I like to keep open had to be searched and loaded up manually, one by one, after I did the switch. This one tab, however, is just showing up on its own. 2. Opening Firefox on a separate devices (second desktop PC, laptop, android phone) will occasionally load up this tab.

I do have my browsers set to sync, which is what I'm assuming is why it's following me around. But I don't understand why nor how to stop this specific page from loading after I keep closing it time and time again. Plus, why aren't any of my old tabs from my old Firefox browser following this same behavior after moving to Nightly? - I've closed hundreds, if not thousands of tabs. Why is this one following me around?

Asked by R3 4 months ago

Answered by R3 4 months ago