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  • Archived

Password Reset

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, … (read more)

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Asked by subcitywest 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to restore session

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me. A "Restore Session" ta… (read more)

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

Asked by ray.h.misra 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to hide url bar and tabs while in firefox for mac?

Macbook Air M2. Updated firefox, updated OS. So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want t… (read more)

Macbook Air M2. Updated firefox, updated OS.

So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want to be able to remove the tabs, url bar, and mac toolbar from the screen while on a firefox tab. How do I do this? "Full Screen" in "View" only removes the mac toolbar. If I remember correctly, my windows 10 computer just has to press F11 to go fullscreen and remove the tabs and url bar as well (or is that google chrome?).

Asked by leonh0807 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (read more)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 1 year ago

Last reply by angerm 1 year ago

  • Archived

Save Video and Audio as mp4 file using Firefox

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and instal… (read more)

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

Asked by Ray 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Google calendar

I have several months of my google calendar which displays no events. I have turned off all of my add on's, cleared my data, cache and cookies. Still happening. Works fi… (read more)

I have several months of my google calendar which displays no events. I have turned off all of my add on's, cleared my data, cache and cookies. Still happening.

Works fine on my firefox for android, works fine in brave and edge, just firefox pc browser doesn't work right.

Asked by cntryby 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast

The scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast. When trying to drag a new bookmark to a Sub-folder in the Bookmarks Toolba… (read more)

The scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast. When trying to drag a new bookmark to a Sub-folder in the Bookmarks Toolbar, and you need to scroll down in the list of folders, you hover over the bottom of the displayed drop-down. But it scrolls so fast that you go past the folder you are trying to drag n drop the new bookmark into. So you hover over the top of the list and it scrolls up so fast that again, you go past the folder you are looking for. Is there any way to control this scrolling speed? It's my only gripe about the BEST BROWSER. I have thousands of Bookmarks and hundreds of Folders. PLEASE HELP Thanks Regards

Asked by K W 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Need to change my secondary email address

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings… (read more)

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings | Profile page. Both of the following:

  https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
  https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Say to "Click the 'ADD...' button next to the email address. There IS NO 'ADD...' button next to either email address. I need to change my secondary email address.

Asked by csteinway 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Can Mac native "Look up words" function be enabled?

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to … (read more)

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to be the case. Is there a way to enable this? For those of you who don't know what feature I'm talking about, here's Apple's write up: https://support.apple.com/guide/mac-help/look-up-words-mchl3983326c/10.14/mac/10.14

I've also included screenshots of the feature working in Chrome.

Asked by sturdy-cloud 1 year ago

Last reply by Paul 1 year ago

  • Archived

Font visualization problem

Hi! Since this week, the visualization of some fonts seems transferring in kind of Greek font, as in the screen capture. I checked the advances options concerning Firefo… (read more)

Hi! Since this week, the visualization of some fonts seems transferring in kind of Greek font, as in the screen capture. I checked the advances options concerning Firefox fonts. Everything seems basically configured and the option «Allow pages to choose their own fonts, instead of your selections above» is chequed. Firefox updated 108 System Mac OS 13.0.1 Thanks for help. G

Asked by giz75 1 year ago

Last reply by cor-el 1 year ago

  • Archived

recent bookmarks

hello. i wish i could remove this from menu (see pic) and make that FF wont track and save recent bookmarks (personaly i thing its usles) . any solution? thanks in advanc… (read more)

hello. i wish i could remove this from menu (see pic) and make that FF wont track and save recent bookmarks (personaly i thing its usles) . any solution? thanks in advance

Asked by twitusitu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Who is managing my Browser?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this … (read more)

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

Asked by h_spencer_oneal 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

vulnerability message

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description Multiple vulnerabilities were found in … (read more)

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description


Multiple vulnerabilities were found in Mozilla Firefox. Malicious users can exploit these vulnerabilities to bypass security restrictions, execute arbitrary code, spoof user interface.

Below is a complete list of vulnerabilities:

   Security vulnerability in SystemPrincipal can be exploited to bypass security restrictions.
   Security vulnerability in WebWorker can be exploited to bypass security restrictions.
   Code execution vulnerability in GTK drag and drop can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in process allocation can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in Devtools can be exploited remotely to execute arbitrary code.
   Memory safety vulnerability can be exploited to execute arbitrary code.
   Security vulnerability in Notification permissions can be exploited to bypass security restrictions.
   Security vulnerability in format directive can be exploited to bypass security restrictions.
   Security UI vulnerability in cross-origin iframe can be exploited to spoof user interface.

Affected products


Mozilla Firefox earlier than 109.0 Solution


Update to the latest version Download Firefox

Asked by uncleal53 1 year ago

Last reply by James 1 year ago

  • Archived

add sleeping tabs option

Hi firefox team I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. b… (read more)

Hi firefox team

I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. but, edge don't offload and its faster!

thank you all for creating best experience browsing. and sorry for my bad English grammar :)

Asked by pasha 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Can't send emails, spam message

Hi, all of a sudden my outgoing emails are met with the following message: ending of the message failed. An error occurred while sending mail. The mail server responded: … (read more)

Hi, all of a sudden my outgoing emails are met with the following message: ending of the message failed. An error occurred while sending mail. The mail server responded: Message rejected as spam (CM).. Please check the message and try again. These are to correspondents I regularly send emails to, and I could email them as recently as last night. Is this a firewall issue or a server issue? Please help. Karen

Asked by kspeech 1 year ago

Last reply by James 1 year ago

  • Archived

How do I delete current Firefox settings and re install default settings.

Hi, I must have tried to change a setting and now cannot access Netflix and a few other sites- i get an alert to say i must activate some Addons - I'M LOST PLEASE CAN YO… (read more)

Hi, I must have tried to change a setting and now cannot access Netflix and a few other sites- i get an alert to say i must activate some Addons - I'M LOST PLEASE CAN YOU DELETE AND REINSTALL DEFAULT SETTINGS I HAD ON THURSDAY 5 JANUARY? MANY THANKS Regards Jonathan MALKIN [email]@wordldpro.co.za

Asked by jonathan74 1 year ago

Last reply by jonzn4SUSE 1 year ago