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Updated today - Shortcuts are too small!

The new update has changed the way my homepage looks. I want it back the way it was with the same colors. The most important part, my shortcut squares are too small. I… (read more)

The new update has changed the way my homepage looks. I want it back the way it was with the same colors. The most important part, my shortcut squares are too small. I'm old and need them back to the size they were.

I can't find a way to make them larger. Can anyone help?

Asked by jbhome668 3 months ago

Last reply by cor-el 4 days ago

How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 2 months ago

Last reply by plew29881 3 weeks ago

double space on bookmarks

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks. … (read more)

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks.

Asked by pcote1 1 month ago

Last reply by Bithiah 1 month ago

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (read more)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 1 week ago

Last reply by firefox1538 5 days ago

Google maps bookmarks shows icon different from site icon

Google maps bookmarks shows icon different from site icon. Firefox saved Google Maps Bookmark shows icon as https://www.google.com/favicon.ico instead of https://www.goog… (read more)

Google maps bookmarks shows icon different from site icon.

Firefox saved Google Maps Bookmark shows icon as https://www.google.com/favicon.ico instead of https://www.google.com/images/branding/product/ico/maps15_bnuw3a_32dp.ico This problem is there for many months but seems there is no fix. Google Chrome and MS Edge do not have this wrong bookmarks icon problem.

Asked by LS 2 days ago

Last reply by jonzn4SUSE 2 days ago

Attachments not opening in my AOL mail

Attachment not Opening I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with a… (read more)

Attachment not Opening

I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with all types of attachments (.doc, .xls, .pdf, .etc..). This only occurs with Firefox and started today. Chrome it works. Using Firefox latest version. Please advise

Asked by millymag 2 days ago

Last reply by cor-el 1 day ago

suddenly web gl is not working. Restart your browser is useless

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continu… (read more)

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continually start over. I was in Fish World and Crush. Now it will not work again!

Asked by VLM 5 months ago

Last reply by cor-el 4 months ago

"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (read more)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 5 months ago

Last reply by bigbighouse 7 hours ago

Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 5 months ago

Last reply by FredMcD 4 days ago

"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the … (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 4 months ago

Last reply by TerryN21 3 days ago

89.0 Update Borked Firefox on Startup?

So for the most part I rather like update 89. It looks snappy. One annoying issue I'm currently having is that Firefox will no longer open maximized on start up. I click … (read more)

So for the most part I rather like update 89. It looks snappy. One annoying issue I'm currently having is that Firefox will no longer open maximized on start up. I click the shortcut and it opens in a little window on the left side of my screen. I click the maximize button and instead of maximizing to full screen it moves the little window onto the right side of my screen. Clicking maximize a second time finally gets the browser to open full size. Why is it doing this and how do I make it stop? Never did this before 89, now all of a sudden it does it. I'd like for the browser to open fill size instead of clicking multiple times before it finally decides to do so. Thanks.

Asked by teamrwby47 3 months ago

Last reply by FredMcD 3 days ago

Can't remove US English

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even … (read more)

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even though that one *is* in use (or should be)?

Greying out a button is only recommended when it's crystal clear why that is. In this case, I have no clue why I couldn't remove US English, and so gryeing out that button makes no sense to me. It should be enabled, and display a message explaining why a language can't be removed if it can't be.

For the moment, can someone please explain why US English can't be removed then?

Asked by thany 3 months ago

Last reply by cor-el 1 day ago

New version of Firefox

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, b… (read more)

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, but they're placed lower in the screen and add a strip of unused dead space along the top of screen, which means the content I want to see is all pushed down into a smaller, squished space. Arg - already getting high blood pressure trying to navigate it!

Asked by rachfriend 3 months ago

Last reply by murmeladee 3 months ago

incoming email attachments on my windows ten mail now all show firefox logo and i cannot just click and open attachments ,this is so serious for me that i am thinking of changing browser after many happy years. them

i breifly saw an articale that said i could change my firefox settings to resolve this but cannot find it now. i am 72 and semi computer literate . and dyslexic .

Asked by mrpwstringer 3 months ago

Last reply by cor-el 1 day ago

New message on menu page

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and … (read more)

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and have no idea where that information came from. I have put on weight during the pandemic but still don't think I can be mistaken for an organization!

I would appreciate your help.

Thank you, Carol

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CarolR227 2 months ago

Last reply by jscher2000 2 months ago

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). What… (read more)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 1 month ago

Last reply by jscher2000 1 month ago