So Firefox automatically downloaded an update a few days ago and it did not warn me it would do this. It didn't say anything about fixing anything. Suddenly all my … (read more)
So Firefox automatically downloaded an update a few days ago and it did not warn me it would do this. It didn't say anything about fixing anything. Suddenly all my data is gone; all bookmarks, history, accounts, ect.
I restarted my pc ,and everything came back that day (2 dys ago) However, I JUST closed the browser and reopened it, and everything is gone again! I don't know what is going on, but it's been very frustrating.
Steps I have already tried per this forum-
I have restarted my PC, I have shut down and started up my PC.
I have checked for multiple accounts and profiles (looks like there's now 3 brand new ones all created today with no history) I tried to log into a firefox account in case I had one, I didn't, so now I have a new account.
I have checked my desktop and searched every file for anything remotely related to a file called "old firefox data". There isn't one.
I have opened the folder where profiles are kept on my PC and found one that has files on it that date back to 2019, before the update, although I am not sure what to do with them, on the surface it doesn't look like there is anything with old data on it.
So if anyone has any ideas or knows where I can go with those profile files on my PC next I would appreciate it since the forums all seem to just ask people if they are there and to come back for additional help if they found anything.
Thanks in advance!