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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Issue accessing some sites starting about 04/20/23

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues tryin… (read more)

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues trying to access chat functionality with my web hosting company. This has forced me to have to start using Chrome is many cases.

Firefox is my favorite browser and I want to continue using it, but if I am unable to access the websites I need to, when I need to then I will have to eventually jump ship.

Is this happening because of recent browser updates? From search from past issues people have had I've seen firewall settings a possibility, so could it be my firewall? Or are websites just not trying to support Firefox anymore?

Any information would be greatly appreciated.

Asked by rebirdsall 2 years ago

Answered by cor-el 2 years ago

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Large mouse cursor (scaled to 48px) when using >200% display scaling

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configu… (read more)

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configuration is as follows:

Opensuse Tumbleweed (up-to-date) Firefox 112.0.2 64bit KDE Plasma running Wayland

I've included 2 screenshots that show the difference in the mouse pointer size when outside of a Firefox window and inside it. Also, this issue is only present with Firefox; no other application produces this result. Any help or suggestions would be greatly appreciated!

Asked by Donnie 1 year ago

Answered by Donnie 1 year ago

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Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 2 years ago

Answered by Terry 2 years ago

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Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (read more)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 1 year ago

Answered by cor-el 1 year ago

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The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore. Before update to Firefox 113 (version 112 or older), the w… (read more)

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore.

Before update to Firefox 113 (version 112 or older), the width size is still normal: full size; like search-engine-textbox on Toolbar.

  • 5 screenshot:

[1]: Firefox 113, about version, link image: 1-About-version

[2]: Firefox 113, the width size of search-engine-textbox on Toolbar is full size, link image: 2-Search engine textbox - on toolbar - full width

[3]: Firefox 113, customize mode, the width size of search-engine-textbox on Overflow Menu is now full size, link image: 3-Search engine textbox - on overflow menu - customize mode - full width

[4]: Firefox 113, after customize, the width size of search-engine-textbox on Overflow Menu is no full size anymore. The width is so narrow, link image: 4-Search engine textbox - on overflow menu - after customize - narrow width

[5]: Firefox before 113, screenshot of another post (2022-may-04), the width size of search-engine-textbox on Overflow Menu is now still normal: full size.

link image: image on reddit

link post: post on reddit


Please review and restore the width setting, same as version 112 and earlier.

Thanks and best regards!

P.S.: I posted this on " Mozilla Connect > Discussions" at this link: The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

Asked by zuumvuoogkagwkqpqa 1 year ago

Answered by cor-el 1 year ago

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Compact mode: bookmark spacing/padding in Firefox 112.0 on Windows 10 - (since version 89?)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I nav… (read more)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Asked by wb0gaz 1 year ago

Answered by cor-el 1 year ago

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forced safe search on google search, only on firefox.

Recently I have had safe search forced on me, only on firefox, if I turn it off it is on again as soon as I search, it is not locked, I am in my 50's and I use my home wi… (read more)

Recently I have had safe search forced on me, only on firefox, if I turn it off it is on again as soon as I search, it is not locked, I am in my 50's and I use my home wifi, home pc, as Inalways have. Any ideas please ?

Asked by sparrow08 1 year ago

Answered by sparrow08 1 year ago

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block autoplay not working on 112.0.2

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows def… (read more)

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

Asked by matt3916 1 year ago

Answered by matt3916 1 year ago

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I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 1 year ago

Answered by cor-el 1 year ago

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SSL ERROR ACCESS DENIED ALERT

I cannot access my Bank Account, the authenticity of the received data could not be verified. I have contacted the Bank, and they are supposed to come back to me. Compu… (read more)

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Asked by white.janice51 2 years ago

Answered by white.janice51 2 years ago

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Can only log into my Clickbank account in a Privacy Window

Hello, I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, … (read more)

Hello,

I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, but I am only able to log into Clickbank using a Firefox Privacy Windows. I am not able to log into Clickbank using Firefox, Edge, or Chrome, only in the Privacy Window. I do have Malwarebytes browser guard on my computer, but I have it turned off when trying to log into Clickbank.

Does anyone know why this is happening?

Thank you.

Asked by jpowel 2 years ago

Answered by jonzn4SUSE 2 years ago

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No container tab option when long pressing new tab button or in settings

How do I enable container tabs? The option to open a new link in a container tab has disappeared and the prompt doesn't show up when I long press the new tab button eithe… (read more)

How do I enable container tabs? The option to open a new link in a container tab has disappeared and the prompt doesn't show up when I long press the new tab button either

Asked by Darner 1 year ago

Answered by cor-el 1 year ago

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Firefox using FIDO2 Security Keys

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communi… (read more)

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Asked by dave353 1 year ago

Answered by cor-el 1 year ago

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Update of Firefox without Administrator privileges

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileg… (read more)

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

Asked by arieltzvicarp 1 year ago

Answered by arieltzvicarp 1 year ago

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Some wordpress plugin doesn't work anymore with Firefox

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An erro… (read more)

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

Asked by love-shutterbug 1 year ago

Answered by love-shutterbug 1 year ago

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how can I change the default address bar search from google.com to google.co.uk

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom,… (read more)

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom, my search results are definitely not the same as if I were to navigate to www.google.co.uk and then search for the same string. Is there any way for the default google search to use google.co.uk rather than google.com Thanks?

Asked by UN 1 year ago

Answered by Terry 1 year ago