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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 years ago

Answered by frz 2 years ago

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Why do links not work in Firefox, but do on other browsers

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used fi… (read more)

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used firefox as default for many years. I assume this is a security thing, but these are basic links. I have no add-ons or other complications. Most times, I do not even realize there is a problem, but when I feel something is wrong, I try another browser and it works. Thank you.

Asked by HnLA 2 years ago

Answered by HnLA 2 years ago

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 2 years ago

Answered by cor-el 2 years ago

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Firefox doesn't load any sites (other browsers work fine) | "The connection has timed out"

Firefox on PC doesn't load any sites, not even 192.168.0.1. Not even in Troubleshoot Mode Yesterday it worked. Firefox is the only browser with this issue. Chrome and Ed… (read more)

Firefox on PC doesn't load any sites, not even 192.168.0.1. Not even in Troubleshoot Mode Yesterday it worked.

Firefox is the only browser with this issue. Chrome and Edge work fine

Firefox on my Android phone works fine as well

I tried following these articles but they didn't help:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

Asked by eb.krogulewski 2 years ago

Answered by eb.krogulewski 2 years ago

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Uploading photos to Meetup

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts. The problem is that I can't upload photos to a Meetup event. (This will most… (read more)

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

Asked by keith54 2 years ago

Answered by bonzcrystall 2 years ago

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Is with using Google Chrome within Firefox.

Hi, My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022. In short: Both gMail and Google Drive keep saying “… (read more)

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

    • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
    • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
    • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

  • The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
  • Duck Duck Go search works within the FF browser.
  • I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
  • If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

  • Flushing the cache in FF for all time, including data. Then rebooted.
  • We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
  • Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)


I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

Asked by comservmaint 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (read more)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 2 years ago

Answered by cor-el 2 years ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 2 years ago

Answered by Dropa 2 years ago

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Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (read more)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 2 years ago

Answered by cor-el 2 years ago

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Firefox doesn't remember the youtube login

I had the same problem like the link below when I use firefox. https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/ So, did what th… (read more)

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Asked by bgh1234554 2 years ago

Answered by FredMcD 2 years ago

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after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 2 years ago

Answered by thegearworks 2 years ago

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Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (read more)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 2 years ago

Answered by Dropa 2 years ago

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Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 2 years ago

Answered by cor-el 2 years ago

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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (read more)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 2 years ago

Answered by cor-el 2 years ago

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It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (read more)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 2 years ago

Answered by cor-el 2 years ago

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Print <ctrl-P>... Preparing Preview hangs

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the sa… (read more)

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Asked by Bryan 2 years ago

Answered by Bryan 2 years ago

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Widevine plugin creashes all streaming sites

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I f… (read more)

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I found that 'Widevine Content Decryption Module provided by Google Inc' causes this. Disabling widevine allows the tabs to load but then I get a request to enable DRM to play the videos and if I do it just enables widevide again and the tab crashes. I never had this issue before. Is there a different plugin I can use or a way around the DRM request? Widevine version is the latest is updated.

Asked by afaam 2 years ago

Answered by cor-el 2 years ago

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Extremely slow start-up(Win10)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old… (read more)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old, but recently defragmented and, outside of <this> particular issue - it's not a problem. System is dusty, but system is system. For some reason virtually any other program launches more or less just fine. A particularly heavy game can pull gigabytes of data in about the same time that Firefox is bottlenecked to kilobyte speed.

It's not a conflict of start-ups, I have only the driver necessities in there. it's not a windows start-up issue, the browser can take as much time even a minute after windows is loaded. It's not a (anti)virus. Because I don't use either. It's not some 15 year old Celeron trying to handle W10, FX8320 should be able to handle opening a web browser. It's not a ton of extensions, and it's not even Firefox accounting, it happened before I registered. From extensions it's only ublock origin and VPN.

My personal three guesses are:

-More than 3-5 tabs on average, but, last I checked, the tabs aren't loaded upon start-up. And power users have sessions of dozens of tabs. -100-200 bookmarks. Again, not sure how hard is it to read a text data, unless it also has to load some thumbnails or icons or whatever. -Software aging.(Latest stable firefox, updates are on, and it has been running far less than this 4 year old system)

Reinstalling the system isn't a solution. Nor is reinstalling Firefox. Nor is dumping bookmarks, because otherwise why bookmark them. I'd just like to know why is Firefox limited to kilobyte speed of initial page loading. It can't be a damaged HDD cluster, otherwise I'd feel it outside of start-up.

With my limited knowledge of PC - it's usually a random read issue. Because like every memory benchmarks(HDD and RAM) can show hysterical speeds when loading\copying some 50gigs of a single file, if it's a few hundreds of thousands of small files - it becomes random and tanks. But what I don't understand why does Firefox have THAT much clutter? Is it really the bookmarks?

Asked by Wirxaw 2 years ago

Answered by Wirxaw 2 years ago

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Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search p… (read more)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Asked by jlcenter 2 years ago

Answered by jlcenter 2 years ago