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Disable the Reader View vertical toolbar, that floats on the left side of the screen

Hello! I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged. Unfortunately, when the Reader View is … (read more)

Hello!

I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged.

Unfortunately, when the Reader View is enabled on Firefox, a vertical toolbar appears and is constantly on the same spot on the screen.

I would like to have this toolbar disabled or have it to hide/show depending on mouse prompt. Is there a built-in setting I could change to make this happen?

Would this solution here be my only option and would it work on Firefox MSIX? Finding the firefox profile on the Microsoft Store app is tricky.

Thank you.

Asked by fawlan 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (read more)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim 8 months ago

Answered by Jim 8 months ago

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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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.pdf is always opening as a download and file in new version Windows 10, 104

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep… (read more)

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

Asked by ToSt 8 months ago

Answered by ToSt 8 months ago

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Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. Bu… (read more)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Asked by josephelfelt 8 months ago

Answered by cor-el 8 months ago

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Upgraded to version 104.0.1, now Google search scrolls instead of showing pages

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything e… (read more)

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything else, didn't add any new Add-ons, etc.

What could be causing this? I tried altering every setting on the Google Search site, but it keeps happening. Is there a way to revert to an older version?

Asked by invisiblejungle 8 months ago

Answered by invisiblejungle 8 months ago

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The mouse-left click button does not work since last two updates

The mouse-left click button does not work since last two updates! The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs,… (read more)

The mouse-left click button does not work since last two updates!

The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, links is dead for a while

Something was changed in Firefox in the wrong direction.

Please help

Asked by mesasartworks 8 months ago

Answered by mesasartworks 8 months ago

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Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (read more)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Asked by David H 7 months ago

Answered by Terry 7 months ago

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Weird issue between interaction of firefox and bluestacks

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues.… (read more)

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues. Its only on launch of bluestacks that the issue happen and have replicated in different machines. I presume latest update uses some kind of internal android adb instance running? and it conflicts with the one that bluestacks emulates?

Asked by ssmb212 9 months ago

Answered by ssmb212 8 months ago

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Unable to delete emails in yahoo

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (… (read more)

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

Asked by xeno_6804 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (read more)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Asked by amendele 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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104.0.2 Add-On Extension Icons NOT showing.

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been wor… (read more)

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been working offline until today - I unplug from the internet unless I'm using it, to try to keep Microsoft out of my PC as much as possible - I'm really considering going back to Linux.)


Add-On Extension Icons are NOT showing. Complicated, but non-working, answers to this problem provided on the internet more than once over the years!

I need to get to some work items from my OneTab saves and cannot.

HOW can I install an older version over this one? HOW can wait to install new versions until they have been tested? HOW can I switch to only get "long term support" versions?

Thanks, Margaret Fennell

P.S. Is there a way to suggest to DuckDuckGo that they SORT their search results BY DATE the article was written and show the dates in the search results? That seems like a DUH.... to me.

Asked by Anne 8 months ago

Answered by cor-el 8 months ago

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Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statemen… (read more)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 8 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

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Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 8 months ago

Answered by gbvarga 8 months ago

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Lost all Firefox Bookmarks after Mac restart fro Safe Mode

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks… (read more)

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Asked by bradleychase 6 months ago

Answered by bradleychase 6 months ago

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Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change… (read more)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 8 months ago

Answered by Pete 8 months ago

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My firefox browser keeps telling me that the server is not found everytime I use the search browser

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my… (read more)

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my computer, using the troubleshoot mode, and uninstalling + reinstalling again. Can somebody please help?

Asked by bluestorm801 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox presearch provides highly inappropriate results

Well, I wanted to provide PRIVATE feedback to the developers, but it appears that they are intent on avoiding that at all costs, continually steering me into posting on t… (read more)

Well, I wanted to provide PRIVATE feedback to the developers, but it appears that they are intent on avoiding that at all costs, continually steering me into posting on the public forum instead by not providing any other alternative. So be it. Remember, this was not my choice.

I was shocked to see the following results from Firefox's own presearch for the simple term "mom" (I was typing a longer word, but the presearch came out during my typing). I think your curation algorithms need some hard tweaking.

Asked by bowman2 8 months ago

Answered by Paul 8 months ago