Firefox Support Forum

This morning, I found out a selection of my discord server's icons had vanished and emoticons were not loading. I thought it was a discord bug but it's the same for youtube thumbnails. So far they are the only affected websites.

I have tried to no avail:

• Updating extensions
• Updating Firefox
• Clearing site cookies and cache
• Disabling hardware acceleration
• Troubleshoot mode
• Disabling my ad blocker
• Using Web Tools to locate blocked content

Getting a bit desperate, haha! xD It's not my internet connection, my phone works fine.

Some notes: On youtube, only thumbnails seem to be affected and not all of them - about 2/3, seemingly random. On discord, server icons that are animated show up when moused over (animation) but not when static. When I noticed the issue it was only in a few servers. After doing the described troubleshooting all images are gone. Media sent in chat displays as normal.

If you have any help you are welcome.

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the site I was working at until I update. THAT SUCKS!

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues. Its only on launch of bluestacks that the issue happen and have replicated in different machines. I presume latest update uses some kind of internal android adb instance running? and it conflicts with the one that bluestacks emulates?

I just upgraded to a 4k monitor and the blinking cursor is so thin I can not see it. I have adjusted the thickness in windows 10 with took care of the issue with Microsoft applications but I can't figure out how to make it thicker in Firefox.

I've tried changing from Firefox theme to System theme but there was no change. Fonts is set to Segoe UI 17.

I have System theme -- auto enabled.

Any suggestions?

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

The following websites no longer display text and are unusable (the newest one is lowes.com):

https://portal.wespath.org/LoginPage.aspx

https://www.connectmysites.com/index.html?pg=login (text appears, then disappears)

https://www.lowes.com no text visible; search works if you just type and press enter, but you cannot see any text; this one just started in the past few days (I used it about a week ago w/no issues)

The websites work fine in Microsoft Edge Chromium.

The images attached are from Lowes.com - "FF" meaning Firefox, "EC" meaning Edge Chromium.

I also tried creating a new profile w/o all the security turned on. No luck - same problem.

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW.

On OLD when I click the Bookmarks link in the Menu Bar, i see a few links (Manage Bookmarks, Bookmark current tab, etc). Then below the links I see all my bookmarks listed. I DO NOT have to click on a link to see my bookmarks.

On NEW when I click the Bookmarks link in the Menu Bar, I also see a few links (Manage Bookmarks, Bookmark current tab, etc). And then nothing else. I have to click a link to see bookmarks. How do I get NEW to display my bookmarks without having to click a link?

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Is there any way to clear the list of previously used locations in the "Add to Bookmarks" applet? Mine have been "frozen" for 4-5 YEARS. In the attached screencap, the entire bottom half of the list is useless - I haven't used "Food Idiots", "Downloads", "MP3" and "Stuff" folders in years.

It's annoying because I use bookmarks almost exclusively for saving sessions (Select All Tabs > Bookmark Tabs), but every time I have to manually select the "Sessions" folder. In fact, when I took the attached screencap I'd just finished saving 11 windows to the Sessions folder... and had to manually select them every time!

Thanks!

Hello, I am eyesight impaired. I am having trouble when trying to use the search bar on the home screen. When the search is typed in the home screen it automatically swaps to the ADDRESS BAR SEARCH. The text is so small I cannot see it very well as a result my typos are abundant, very frustrating. Using the home search bar rather than the address bar I can control the size of the text and use it with no problems. At some point this home search bar function changed, I have tried to use the address bar in place of the home search bar but as I said, it is too small to see. It also makes it almost impossible if you want to search a valid link instead of going to the link because the address bar interprets it as a link and just goes to it, also frustrating. I see a lot of talk about this issue but I don't see any final correction. Is there some way someone could put an effort into this issue for us diminished septuagenarian programmers from the days of old? Thanks in advance, Jim

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for its members is beyond me, no wonder its popularity is shrinking. I need a new solution that works for mercy sake, I am at the end of my rope with this issue.

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?