Firefox Support Forum

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entire screen. But when I enable the checkbox for "Remember this decision" I get this warning: Firefox can not allow permanent access to your screen.

Why does this happen? Is it because I'm on a unbuntu or is it specific to ubuntu Catalina?

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still goes blank when in troubleshooting mode.

Works with Microsoft Edge browser. Any ideas?

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My primary email is [edited email from public] @gmail.com. Is that what is used to send it? If so, I cannot find any record of it when I check "sent" items on that account. Please tell me where i can find that record? Steve C

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder. are my old bookmarks gone forever? firefox installed a new bookmarks folder

In Firefox, my instructor and student grade sheet no longer displays the horizontal scroll bar to bring more data extended off to the right of the page into view. I have an image attached where the scroll bar should be present. This begin in May sometime, and I'm not sure how to fix. I have tried re-installing fresh a few times, and removed any custom settings that might have been in place. Any and all help would be VERY appreciated as one of colleagues is super frustrated and I would love to find out an answer for both him and myself.

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

• My mail client is completely unaffected and is behaving normally.
• I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
• Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

I use the "search bar in toolbar" option of Firefox, and my default search engine for it is set to Google. I also have the "Provide search suggestions" option of Firefox checked. However, it appears the search suggestions presented to me on the Firefox "Google" search bar and the suggestions presented on www.google.com differ. I have set all my language and region settings to English in Google, and accordingly, typing in the search box in google.com lists suggestions in English. And yet the Firefox search bar keeps listing search suggestions in my local language (Turkish) first. I added two screenshots of the same query to depict the problem.

What do I need to make the search suggestions appear in English and not geolocation based?

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid.

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.

I am no longer able to copy and paste an article in its original format. I no longer can copy and paste any image, including copying and pasting screenshots, without them going into attachments. I know this is not a google issue because my wife uses chrome-which I do not like-and I can copy and paste articles and images accurately on chrome. I do not wish to use chrome, or upgrade to windows 11. I have tried refreshing firefox, uninstalling and re-installing to default settings, and nothing works to restore this ability to me in firefox.

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are too big now. If I try change font size and style in settings nothing happens. It is not how it looked on first install and using another browser has font sizes of a more practical size. I have tried uninstalling/reinstalling Firebox and also doing a refresh and it doesn't change anything.

Its almost like a bug that has made Firefox set these fonts larger than they should and not able to modifying them again.

I cannot for the life of me work out how to fix this and its very off putting to the point, short of a full OS reinstall I'll have to start using another browser.

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Firefox 101 Xubuntu 20.04

I want to completely disable the Firefox pop-up notifications regarding updates. I have searched the web for an answer and cannot find anything workable. Can you please tell me how to accomplish this as the constant nagging is extremely annoying.

In about:config I have the following set with no success:

app.update.auto false app.update.download.promptMaxAttempts 0 app.update.elevation.promptMaxAttempts 0 app.update.enabled false app.update.interval 31536000 app.update.promptWaitTime 31536000 app.update.silent true browser.search.update false update false