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  • Archived

Drop Down Menu

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable op… (read more)

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable options of answers in a drop down menu, and answer A already was selected, it's fillcolor/highlight would be red - ensuring the same options wouldn't be chosen multiple times.

How do I get this "feature" back?

Asked by sehested 1 year ago

Last reply by sehested 1 year ago

  • Archived

Sub-Folders don't show up in my bookmarks

Hi All, A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that'… (read more)

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Asked by estfor.sk 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox 104 displays blank page on some websites

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have th… (read more)

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have the following issue: on some websites, the page loads normally but as soon as it's loaded, the page becomes entirely blank. This doesn't seem to be a website issue, as it actually appears normal for a very short instant before it disappears. A website for which this happens is: https://www.lalibre.be/ (I only encountered the issue on another website but it's from the same editor). I tried in a private window and it works normally! I tried in the normal window after deactivating all the addons, it still doesn't work. I tried with or without the Firefox account logged in, it doesn't work. Until now, it's only these 2 websites from the same editor, but as I said, they worked fine yesterday, they work fine on other browsers and they work fine in Firefox private mode. Any idea where this might come from?

Asked by vanecx 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Download button on Toolbar does not display downloads over certain amount

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down … (read more)

When I click the download button I usually see my recent downloads and click open the file directly from the drop down. After 10-20 downloads are performed the drop down no longer shows my recent files until I restart firefox. I think the issue is once you hit a certain amount of downloads the preview drop down no longer works. Is this a know bug? Its happening on any pc, im on version 104.0.2 (64-bit)

Asked by Jeff G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sync Errors on Desktop - Passwords do not Sync & Unsuccessful Pairing on Desktop

Hi, For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my deskt… (read more)

Hi,

For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.

Asked by SagarLRawal 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot Accept risk and continue

Hello, Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for refer… (read more)

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Asked by Zergling 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 year ago

Answered by liptherapypirate 1 year ago

  • Archived

Where did all of my saved bookmarks go?

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I could… (read more)

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I couldn't figure out how to reload my bookmarks from the backup. Please walk me through the process step by step, I really need all of my saved bookmarks that I save articles for research, etc. Thank you

Asked by bethanydwarren 1 year ago

Last reply by bethanydwarren 1 year ago

  • Archived

DailyMail.Co.Uk And Autoplay: Issue Resolved

Maybe someone knows the answer to the following: When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but ther… (read more)

Maybe someone knows the answer to the following:

When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there is no audio:

https://www.dailymail.co.uk/news/article-11174031/Meghan-Markles-Archetypes-knocked-No-1-spot-Spotifys-podcast-rankings.html (3/4 down the page-It is a Meghan Markle video).

I am using Firefox and I went to the Autoplay option and selected 'Block Audio And Video.'

1. Is the clip 'still playing' because it is not 'technically' a full video or am I missing a detail?

Answer:

2. On Facebook, the 'GIF Videos' play automatically until I click the video (in order to stop it)-Why is that?

Answer:

Asked by Buddy2014 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Using stylus to remove stories from Facebook

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found o… (read more)

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found out that by deleting a node the stories disappear. So I was wondering if i can use stylus to delete this node for me! Thank you!

Asked by spartakooss 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Media player issue

My FireFox media player was working fine this morning. Now it will not play the mp3 files I need to play for my work. Also, there's no sound on YouTube when I use FireFox… (read more)

My FireFox media player was working fine this morning. Now it will not play the mp3 files I need to play for my work. Also, there's no sound on YouTube when I use FireFox. I have system sounds on my computer, and I have sounds on Google Chrome, but there are no sounds on FireFox. The media player will open with the mp3 files, but it does not move or play at all. I disabled my antivirus and it still won't work. So that is now fully back on. I uninstalled and reinstalled, restarted my computer, I have done so many things over the last 4 hours and nothing is working. There was a Windows update today that happened shortly before this problem occurred.

Asked by beezgram 1 year ago

Answered by beezgram 1 year ago

  • Archived

Password syncing

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a pa… (read more)

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a password change then, as the image warns, I may lose some, possibly of my passwords, etc. (Note: I did not have a master password setup).

If I wanted my browsers synced then I would have. To force me to sync is poor business practice. It's like going to McDonald's and ordering black coffee and what you get in black with sugar.

Now, before I leap to, gawd forbid, G___, what do you suggest I do??

Lastly, let me say that I don't understand why password syncing is supposed to allow a SSO across all Mozilla accounts. I'm signed in to Mozilla support, but then I'm not permitted to sign-in to my FF account. Unless you're going to tell me that Mozilla Support is in no way associated with FF, the rationale behind a SSO needs to change.

Asked by ca_cleveland 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 1 year ago

Last reply by wallyessa1963 1 year ago

  • Solved
  • Archived

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 1 year ago

Answered by Emma 1 year ago

  • Archived

Firefox will not upload files.

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox. … (read more)

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox.

Asked by pluedy 1 year ago

Last reply by pluedy 1 year ago

  • Archived

videos not playing

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies an… (read more)

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

Asked by orro_mzrxe56 1 year ago

Last reply by cor-el 1 year ago