hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

Are you using a N or KN edition of Windows 10? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

You can check the Web Console for relevant-looking media messages.

• https://developer.mozilla.org/en-US/docs/Tools/Web_Console

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