Showing questions tagged: Show all questions
  • Archived

Crashes

Since the last upgrade Firefox regularly crashes. It becomes very slow then none of my tabs I may have open will load. Task manager tells me I have up to 27 firefox items… (read more)

Since the last upgrade Firefox regularly crashes. It becomes very slow then none of my tabs I may have open will load. Task manager tells me I have up to 27 firefox items running sometimes using huge amounts of CPU

Asked by steve_e 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Youtube Progress Bar buffering bug

Hello team, After the most recent update I have been having issues with the Youtube video playback. Upon loading a video it works fine, however once I click on the progr… (read more)

Hello team,

After the most recent update I have been having issues with the Youtube video playback. Upon loading a video it works fine, however once I click on the progress bar to skip to a certain point of the video, the video pauses, the progress bar tracker gets set to 0:00, the video starts buffering and I have to click 3-4 additional times on the specific time I want to skip forward to, in order for the video to even continue playing. I have restarted my PC, cleared cache and cookies, re-installed the browser and nothing works. Mind you, when trying to watch videos on either Edge or Chrome, there is no such issue and the progress bar works fine. I really do enjoy Mozilla, but if this keeps up I will have to change browsers it is bugging the hell out of me.

Looking forward to receiving any help.

Kind regards, Petar

Asked by mercurrial 9 months ago

Last reply by zeroknight 9 months ago

  • Solved
  • Archived

Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (read more)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Asked by Mckenzie Boyle 9 months ago

Answered by Mckenzie Boyle 9 months ago

  • Archived

youtube in Firefox

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried … (read more)

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried going to youtube from google and everything worked normally. How can I fix this? I wasn't doing anything in firefox to try to manipulate youtube. It just started misbehaving on its own. HELP, I don't want to need to use google.

Thanks

Asked by mamlo 9 months ago

Last reply by mamlo 9 months ago

  • Archived

Pulsating/Flashing/Strobing Video since 115.0.3 Update

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People menti… (read more)

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People mention a similar issue years ago, so I followed the same troubleshooting by disabling Hardware acceleration and all extension. The Issue keeps persisting I am browsing on a M1 Macbook Air - no other Browser on my System has that issue. Here is an example with Screengrab https://imgur.com/a/EFrzzAD

Asked by Sauwercraud 9 months ago

Last reply by alexcoats17 8 months ago

  • Solved
  • Archived

Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with … (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Keep Cookie Settings

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBl… (read more)

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBlock Plus. Do I 'need' all of these? I'm a bit paranoid about security but also a tech moron....

How do I set to block all unwanted cookies and KEEP it set?

Many thanks!!

Asked by made_in_england_1967 9 months ago

Last reply by made_in_england_1967 9 months ago

  • Solved
  • Archived

Viewing media in fullscreen mode adds black borders around the screen.

When I play a video in fullscreen, there is a strange black border that appears around the video which makes the content smaller than it would otherwise be. This border d… (read more)

When I play a video in fullscreen, there is a strange black border that appears around the video which makes the content smaller than it would otherwise be. This border does not display in Safari or Chrome, just in Firefox. It also occurs in every media player I've tested, including YouTube and Netflix.

Annoyingly, I can't get this to show up in a screenshot. It seems like Firefox guesses the aspect ratio or resolution wrong when it puts media in fullscreen, and it has the effect of downsizing the actual interactive part of the display. Meaning, I can't move my mouse into the border area to take a screenshot of it.

I'm on an ARM Macbook running MacOS 13.5, if that matters.

Is this a bug, and/or is there a way to fix this?

Asked by tsedan 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Why is there no options for how the Windows drop-down menu is sorted?

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a … (read more)

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a solution.

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this list.

I don't care if it's chronological, or if sorted alphabetically, which technically it is. However, it's in the order of the specific tab title, not the website's name, which is of little use, since how many of us remember the title of every tab we've opened? We remember the website, which is far more relevant, since we may only briefly glance at the exact title of the page. I don't know why there could not be the option to sort it via the website name, as the Task Manager is sorted that way! Just do the same with the Window menu, and quit making life harder on your users... it's not rocket science.

Asked by StevenCee 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox crashing when idle / overnight

When I am leaving the browser idle for long periods, I get crashes. bp-7e1253aa-e009-48e9-b246-08cba0230807 8/08/2023, 7:55 am View bp-3db49229-a338-4eb4-abec-6523202… (read more)

When I am leaving the browser idle for long periods, I get crashes.

bp-7e1253aa-e009-48e9-b246-08cba0230807 8/08/2023, 7:55 am View bp-3db49229-a338-4eb4-abec-652320230807 8/08/2023, 7:58 am View bp-9c00c371-c116-4ed0-88a7-36ee00230807 8/08/2023, 7:58 am View bp-478afbdf-7001-4b5f-831a-df3fc0230807 8/08/2023, 7:58 am View bp-445a43bd-e3fe-4330-b404-9379e0230807 8/08/2023, 7:58 am View bp-23850092-c82c-474f-9b02-7d8f70230807 8/08/2023, 7:58 am View bp-7e97fd11-77b5-4a86-b0db-02c0b0230807 8/08/2023, 7:59 am View bp-22476e54-d355-4466-83a9-d2c990230807 8/08/2023, 7:59 am View bp-80618bfe-8113-4567-a19f-9fd450230807 8/08/2023, 8:16 am View bp-dc2938ae-b8ba-4aa2-a2b5-5780b0230807 8/08/2023, 8:16 am View bp-0ef7d089-1643-413b-ac8e-0cef80230807 8/08/2023, 8:17 am View bp-2dae2595-31d3-4764-bdf2-5c5070230807 8/08/2023, 8:17 am View

Any help would be appreciated.

Asked by thegribbs 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Videos not loading properly. Once video is loaded and playing, If I pause it then unpause it they take a good 3-4 seconds to continue.

Recently, my FireFox has been acting a bit strange when it comes to playing videos. I am using a site called Udemy to watch a video course I'm taking, however, the videos… (read more)

Recently, my FireFox has been acting a bit strange when it comes to playing videos. I am using a site called Udemy to watch a video course I'm taking, however, the videos don't seem to play for either a long time, or until I tab into YouTube and play a video there.

This issue is not only with Udemy however, as the YouTube videos also take longer than normal to start playing; It's not only at the start of the video either (whilst waiting for the video to fully load), It's all the time, between every pause I have to wait around 3-4 seconds before It actually start playing.

The issue is clearly something to do with videos but I find it very strange that playing a YouTube video forces my Udemy video to load.

It's been a real struggle trying to get todays course day done, since every time I pause the video I end up having to wait a while or go to YouTube and play a video to make it continue.

I've gone through all the basic troubleshooting recommended for video issues on here and other places: Turn of hardware encoding, lower security levels, enabling autoplay etc etc; absolutely no luck. I've tried disabling extensions one by one, disabling themes, running FireFox in troubleshoot mode, clearing all data/history/cookies/cache, making sure DRM-controlled content is enabled as well as trying it disabled. You name it, I feel like I've tried it at this point... Any suggestions are highly appreciated!

Another thing to add is Chrome isn't having this issue, neither is Safari.

Asked by cyfai 9 months ago

Last reply by zeroknight 9 months ago

  • Solved
  • Archived

No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 9 months ago

Answered by rtwymanjr 9 months ago

  • Archived

Accessibility issue: Disable (animating) overscroll

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable… (read more)

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?

Asked by thany 9 months ago

Last reply by Beauty Shots 4 months ago

  • Archived

lost all bookmarks

2 days ago I had all my bookmarks perfectly in my browser and today when I opened firefox today, all my bookmarks were just gone without a trace, this never happened befo… (read more)

2 days ago I had all my bookmarks perfectly in my browser and today when I opened firefox today, all my bookmarks were just gone without a trace, this never happened before at all, and even when I uninstalled firefox and reinstall it the bookmarks would still be there, how can I get them back?

Asked by arvin1 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How to make Firefox trust a self-signed certificate in Mac root certificate authority?

I'm a web developer working on an app running in Docker on my MacBook. Chrome, Edge and Safari trust the self-signed certificate that has been imported into the Mac's roo… (read more)

I'm a web developer working on an app running in Docker on my MacBook. Chrome, Edge and Safari trust the self-signed certificate that has been imported into the Mac's root certificate store and have no security issues, but when I try and access the web app, I'm hit with "Warning: Potential Security Risk Ahead" and the error code is MOZILLA_PKIX_ERROR_CA_CERT_USED_AS_END_ENTITY

I really miss Firefox, particularly the multi-account containers feature. What do I need to do so that Firefox will trust my certificate for my local web app?

Asked by michaelnz10 9 months ago

Last reply by Terry 9 months ago