Showing questions tagged: Show all questions
  • Archived

Tab crash

Hello, It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash. Thanks for your support. … (read more)

Hello,

It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash.

Thanks for your support.

Asked by Josh847 1 year ago

Last reply by Josh847 1 year ago

  • Archived

Opt-Out

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox. When a search is opened I get the following site with my addr… (read more)

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox.

When a search is opened I get the following site with my address information listed: USA People Search.

I keep getting the run-around with that website.

What can Firefox do to remove that information?

Thank you, Marty

Asked by mbsking 1 year ago

Last reply by Terry 1 year ago

  • Archived

Tab no longer opening under firefox

I'm a realtor and I use firefox as my browser bc I have all apple products and an esign portal that I use doesn't work with explorer. Two days ago firefox stopped allowi… (read more)

I'm a realtor and I use firefox as my browser bc I have all apple products and an esign portal that I use doesn't work with explorer. Two days ago firefox stopped allowing me to open my MLS browser Navicamls.net. I can open it on internet explorer or any other computer that is not a mac, but I can no longer open it using firefox.

Walt Roark

Asked by wroark4 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actu… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 1 year ago

Last reply by James 1 year ago

  • Archived

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, be… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Scrolling lagging on every website

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps … (read more)

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps

Asked by SpookieGames 1 year ago

Answered by SpookieGames 1 year ago

  • Archived

White Border at Bottom of Browser

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information … (read more)

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information hidden. What happened?! Fix this!

Asked by Sheila Coressel 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Websites not displaying all elements

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in a… (read more)

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in as user scrolls down the page. The page will sometimes load fine, but other times elements don't display resulting in large blank areas and the hero video doesn't load.

It's behaving as if Javascript is disabled in browser settings, but it is enabled. Only happens in Firefox, no issues in Chrome. My developers can't figure out what's happening.

https://kmsc.ca/ and https://carbertwaite.com/

Asked by cgchang 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Audio is not working properly

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, t… (read more)

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Asked by nicholasreinold 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Wrong behavior on lichess.com.

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game c… (read more)

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game challenge is accepted, it presents a chess board and a clock that should start immediately counting down white's remaining time. Instead, with Foxfire, the clock starts when the first move is made by white.

The above behavior only occurs on Foxfire. On Edge, Google Chromium, and Opera, it works correctly. This is of little significance to most players, but I have observed it for a long time on Foxfire--maybe as long a two years. I have not reported it before because I can easily work around the problem. The workaround is obviously to switch away from Foxfire when playing chess on lichess.com.

Just thought someone there ought to know about this Foxfire abnormality.

Asked by Jay 1 year ago

Last reply by Jay 1 year ago

  • Archived

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

i just installed firefox and tried importing all my bookmarks from google chrome but not all bookmarks were imported from chrome ... how do i correct this

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported. It will take enormous effort to manuall… (read more)

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported.

It will take enormous effort to manually load/ copy  all bookmarks from chrome to firefox by hand...... is there a easy way to correct this ?

Asked by BuddyBearr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Missing bookmarks

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other boo… (read more)

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other bookmarks", I am only shown the first 70 I added. The ones in the middle are missing. Whenever I add a new bookmark, the last bookmark from "other bookmarks" is removed. I really wish there was just a simple list of all bookmarks, or at least some way to access them all. Please help.

Asked by butlerjonas 1 year ago

Last reply by cor-el 1 year ago