Firefox Support Forum

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

I've run into a troublesome error with Firefox for probably eight months now, so I have not been using the browser. Whenever I attempt to install ANY add-on from the Firefox add-ons page, I get the message "[Add-on name] could not be installed because Firefox could not modify the needed file". Furthermore, attempting to download the add-on file manually (should it be available on a github page or the like) leads to the same message or a notification that the download failed.

As a matter of fact, downloading almost any kind of file on Firefox inevitably fails. The exact notification is shown in the upper-right corner of the browser window, where downloads are shown, and beneath the file in question is an indicator that says "Failed". Everything from .png to .zip to .exe appears in the downloads queue for a second, then fails.

I have tried every solution the Firefox add-on troubleshooting page has suggested, including solutions suggested in other threads, such as deleting/creating new profiles. I have also attempted to completely reinstall Firefox on multiple occasions, as well as the refresh Firefox option.

To recount, the following troubleshoot solutions did not work:

--Everything on the Firefox add-on troubleshooting page --Restart Firefox --Refresh Firefox --Create new Firefox profile and attempt to install add-ons from there --Delete and renew the extensions* files from the profile root folder --Modifying the xpinstall.signatures.required in about:config (true or false, doesn't matter) --Modifying the extensions.alwaysUnpack in about:config (again, true or false, doesn't matter) --Double-checking allow list and permissions on local firewall and antivirus software (the app is protected, add-ons are allowed) --Disabling antivirus software --Running Firefox as Administrator --Reinstall Firefox --Restarting PC

If I want to download a file or add an extension, I need to switch to a different browser such as a chromium-based one or Microsoft Edge to download the file. In the case of add-ons, I switch browsers, download the file, and select the "install add-on from file" option under "manage extensions" in about:addons.

One final thing. It seems that sometimes streaming sites won't work on Firefox (even with ad-blocker disabled or the site allowed through the ad-blocker), and sometimes video won't properly load either. These things work fine on other browsers.

I really like Firefox as a browser and enjoy the privacy it provides built-in. I didn't have any of these issues up until last year and I was forced to switch over. I would really appreciate any help with this.

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

I installed what I thought was the "trust wallet" extension. It's not the real trust wallet. I had a little over $5K stolen in BTC, ETH, and SOL. Is there any way you can help me catch the individuals or somehow get back my stolen funds? Or any advice or direction will be helpful.

Hello, I have two websites that I've designed with cursive fonts in some headers. Whereas they display in other browsers, they do not display in Firefox. I asked this question years ago, and to date, no one has provided an answer.

Not only do the headers not display the cursive font: savoye let and allura, what they show are enlarged and bold letters that completely destroy the design. Surely, there is a reason for this.

Here is one of the sites (the other is still in design mode): https://summitlighthousephoenix.org

When I click a mailto link it brings up the GMail app. Instead I want the Yahoo Compose window. Several posts suggest various arcane methods. Either they do not apply or they require hacking. Has the situation improved?

How can I make mailto links go to the Compose window on mail.yahoo.com?

With the last update I suddenly have the url/search box background and its search results drop down background set to an ugly pink with diagonal lines.

I am visually impaired and now its almost impossible to use firefox because I can't read the text on top of the diagonal colored bands. There doesn't seem to be any settings to turn on or off this appearance.

I will have to switch browsers until this is fixed and I don't want to.

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Despite trying to disable https mode, Firefox will not allow ordinary http sites to load. Consequently I can't access most of the Australian Bureau of Meteorology (bom.gov.au) pages or any other websites that don't use the extra 's' but are still secure. Mozilla suggested switching from Strict back to Standard but I still can't access ordinary http sites. Can anyone help, please?

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

Hi

My laptop had hard-disk failure. So I was forced to use the new laptop. Unfortunately I forgot my Firefox password and I had to use forgot option to reset the password. Till this every thing was fine.

But Now I could not access old profile it completely new profile. How to get my old profile.

Please help me in resolving this.

Thanks

I'm not sure about any of the following.

Is there a way to turn off the UI animations? I'm using Firefox for Ubuntu 114.0.1 (64-bit). I did a web search and some page said to open about:config and set toolkit.cosmeticAnimations.enabled to false, but when I try it it's not there. Maybe some people like these animations but I have autistic spectrum sensory sensitivities and the dots jiggling back and forth when a page is loading and the swoosh on the tab when it loads, among other things, are making me dizzy.