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  • Solved

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 5 months ago

Answered by kemcnabb 5 months ago

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 5 months ago

Last reply by ReachMrSparks 1 month ago

opening files without download

Currently I am using Firefox 99.0.1. When I am in my mailbox and open a received file, firefox asks me what to do, I give the command to open it, and it open and at the s… (read more)

Currently I am using Firefox 99.0.1. When I am in my mailbox and open a received file, firefox asks me what to do, I give the command to open it, and it open and at the same time is automatically downloaded in the download folder. I changed different setting to avoid downloading, with no result. Then I installed an older version 82.0.3. and this problem does not exist there. So please help me to change the settings of the newer firefox 99.0.1 to open files without downloading them Thanks,Josef Petrov

Asked by j.petrov 5 months ago

Last reply by Terry 5 months ago

  • Solved

Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 5 months ago

Answered by WordWeaver 5 months ago

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 5 months ago

Last reply by eladopoulos 5 hours ago

  • Solved

Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (read more)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 5 months ago

Answered by cor-el 5 months ago

One website in particular won't load properly.

Firefox is my browser of choice. For the most part, it works great. In fact, the only issue I've ever had with it is one website in particular not loading. Unfortunately,… (read more)

Firefox is my browser of choice. For the most part, it works great. In fact, the only issue I've ever had with it is one website in particular not loading. Unfortunately, that website is the site that I use to check my schedule for work, so it not working is kind of a big deal to me. On occasion, it simply will not load. Frankly, that is not a big deal. I can always check back later, when it might work. However, on Firefox, even when the site does load, certain elements do not load. For example, there is a built in tool that includes company updates, scheduling info, et cetera. While it consistently loads perfectly in Microsoft Edge or Google Chrome, it appears only as a white box in Firefox that occupies the same space but cannot be interacted with. I have tried easing up privacy settings for that website to no avail. I looked to see if there was a javascript option I could toggle, but I could not find it and I am not sure that is the issue anyway. The site is feed.kroger.com, although the authentication page occupies a different URL. Other Kroger family websites have worked without trouble; this is the only one that acts buggy.

Asked by jakerobbins560 5 months ago

Last reply by FredMcD 5 months ago

Unable to access to Gemini log in page.

Hi, I was unable to access the Gemini log in page, https://exchange.gemini.com/signin via firefox browser. But i was able to access using Chrome and Edge. Please advise.… (read more)

Hi,

I was unable to access the Gemini log in page, https://exchange.gemini.com/signin via firefox browser. But i was able to access using Chrome and Edge. Please advise. thanks.

Asked by send2len 5 months ago

Last reply by FredMcD 5 months ago

  • Solved

When trying to close a single tab, all tabs disappear. Clicking on the Firefox, all tabs appear even the one I was try to close,

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The sa… (read more)

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The same set of tabs appear. Help!! Using Mac OS Catalina, 10.15.7,

Asked by Jerry 5 months ago

Answered by cor-el 5 months ago

Absolutely no audio

I've cleared cache disabled extensions (I only have 2) disabled hardware acceleration No audio from Firefox while every other application works fine. 99.0.1 W10 Pro … (read more)

I've cleared cache disabled extensions (I only have 2) disabled hardware acceleration

No audio from Firefox while every other application works fine.

99.0.1 W10 Pro

Asked by atlas_designs 5 months ago

Last reply by atlas_designs 5 months ago

(Some) pages of several news outlets are not displayed properly

Since a short while Firefox seems to stop displaying certain pages on news outlets like e.g. BBC, CNN or FAZ (German newspaper). When the link is clicked the page is disp… (read more)

Since a short while Firefox seems to stop displaying certain pages on news outlets like e.g. BBC, CNN or FAZ (German newspaper). When the link is clicked the page is displayed first for a short moment then the screen turns blank. On a refresh the page is shown again for a moment only to disappear again. It does not pertain to all pages on the sites, only to specific ones. Odd is too that sometimes third party adds are shown but not the main content of the page itself. It is also noteworthy that this is only happening with news related websites others seem to work normal. This is relatively new. I cannot pin it exactly on a certain time but just about less than 4 weeks ago that problem was not there. Could the issue be related to a recent Firefox update? Do I need to change something in the settings? I would be thankful for feedback. Thank you. JM

Asked by vp2 5 months ago

Last reply by Zian 5 months ago

Firefox youtube error when opening videos in new tab

Hello there. I've had this problem on 98, 99 and now 99.0.1 Whenever I am on youtube and click on a video, the video will play just fine. However, if I open a video in a … (read more)

Hello there. I've had this problem on 98, 99 and now 99.0.1

Whenever I am on youtube and click on a video, the video will play just fine. However, if I open a video in a new tab or I open a video from something like reddit or discord into a new tab, I get "a playback error occurred. Please try again later. I can recreate the problem very easily. For example, I just went to the homepage and clicked on a random video.

It played just fine, but if I open a video from the suggested videos into a new tab, I get the error. If I click on the same video in the original tab, it plays just fine. Only if I open it in a new tab does it get angry.

Now the interesting thing is, this happens randomly. it does not happen with all videos. If I didn't already watch a video on youtube and open a video from discord or reddit etc, the video is hit or miss whether it will work or not.

Restarting Firefox doesn't help as I can recreate the problem and the problem also occurs in Firefox Safe mode. I don't remember having this problem before version 98.

Thank you.

Asked by Dr.Strange 5 months ago

Last reply by Dropa 5 months ago

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter what… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 5 months ago

Last reply by jonzn4SUSE 5 months ago

ff default mail keeps asking

I recently bought a new computer will W11. I've set FF as the default browser and email provider- at least, I thought so. Let me explain. Whenever I get an attachment It … (read more)

I recently bought a new computer will W11. I've set FF as the default browser and email provider- at least, I thought so. Let me explain. Whenever I get an attachment It keeps asking me what do I want to use to open it. You will see from the screen shot FF is the default provider. I also checked W11 default apps and FF is set as the default mail provider. So I'm confused as to why it keeps asking me what provider I should use. I would appreciate anyone's comments. Thanks

Asked by arejfour 5 months ago

Last reply by cor-el 5 months ago