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Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 2 weeks ago

Last reply by zeroknight 2 weeks ago

Importing passwords

Hello, I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to hap… (read more)

Hello,

I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to happen. My Tabs and Bookmarks, for example, have all been successfully imported.

I want to make Firefox my default browser but cannot do this without successfully importing my passwords.

Please let me know what I should do next.

Are you able to take control of my laptop remotely and resolve the problem? If so, please let me know the times and days when you can do this, so that I can make an appointment, stating which time zone you are in as I am in England.

Many thanks, Michael

Asked by Michael 5 months ago

Last reply by cor-el 5 months ago

Cannot sign on to USPS.com on desktop with Firefox browser, but it works fine if I use EDGE

I would rather not change browsers just to use USPS.com. Can you direct me to correct settings so that I can use Firefox? … (read more)

I would rather not change browsers just to use USPS.com. Can you direct me to correct settings so that I can use Firefox?

Asked by Ray Mansur 5 months ago

Last reply by zeroknight 5 months ago

Google/Facebook/Apple login option on website only appears in private window

I have a subscription to Global Cycling Network, to which I login using my Google account at https://plus.globalcyclingnetwork.com/login. The login web page has options t… (read more)

I have a subscription to Global Cycling Network, to which I login using my Google account at https://plus.globalcyclingnetwork.com/login. The login web page has options to login using Google, Facebook, or Apple, but in a normal Firefox window, the buttons for using these logins never appear - I just get a whirling circle where the buttons should appear, and the page never completes loading. If I open the GCN login web page in a private FF window, the buttons appear and I can login without any problem. If I use Firefox Settings to clear all cookies and cached web data, then close and restart Firefox, I still can't login from a normal FF window.

I tried the Edge browser (OS is Windows 11) and login there works without problem

Any suggestions on a fix to get it working on Firefox? FF is presently version 119.0.1.

Asked by njhp94 5 months ago

Last reply by cor-el 5 months ago

just a question for the mozilla team

yea i don't need help but i cannot believe you guys made an firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a s… (read more)

yea i don't need help but i cannot believe you guys made an firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a storage thing from 40 years ago man that's crazy

(also I'm using you're firefox browser on my crappy 8 years old windows 10 laptop, and ngl its great even tho it sometimes uses a lot of cpu and ram usage it loads fast and the first time i got you're browser it ran great and this old laptop finally can run videos on 720p instead of on chrome barely running 240p)

Asked by smstelekom 5 months ago

Last reply by James 5 months ago

Blocking Youtube Ads

Dear Friends, Trust all is well... PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished. Many of the extension are not … (read more)

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph

Asked by felix85 5 months ago

Last reply by cor-el 5 months ago

tab crashes

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any su… (read more)

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any suggestions?

Asked by Raymond Frey 5 months ago

Last reply by zeroknight 5 months ago

website appearance needs adjusting

Boxes in forms on websites don't show up clearly. I cannot tell if I've checked the box or not. Also columns in graphs don't line up. I'm guessing I set up something i… (read more)

Boxes in forms on websites don't show up clearly. I cannot tell if I've checked the box or not. Also columns in graphs don't line up. I'm guessing I set up something incorrectly in Firefox browser settings, but I have no idea what.

Asked by maczenith 5 months ago

Last reply by zeroknight 5 months ago

Problem with selling pages on Ebay UK

Have sold loads on Ebay using only Firefox as the browser. Tried to list another item a few days ago, and after entering the details on the first page (Item description a… (read more)

Have sold loads on Ebay using only Firefox as the browser. Tried to list another item a few days ago, and after entering the details on the first page (Item description and section to list it in) couldn't get beyond that page. The next page appeared not blank but as light grey filled rectangles where the text etc should be. Obviously tried reload. Same over the next day or so. In desperation, used Edge. No problems with that, using the same first page which Ebay had stored for me. Just tried again with Firefox - same fault.

Asked by Dave 5 months ago

Last reply by zeroknight 5 months ago

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

Task Manager

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely ne… (read more)

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely need to revert to an earlier version of Firefox, please let me know how to do that. Thank you. Shannon

Asked by rubensnow42 5 months ago

Last reply by zeroknight 5 months ago

Scroll bar width

Please return the scroll bar to the proper width like in Win 10, like Chrome in Win 11. Who's the idiot that thinks tiny thin scroll bars are cool and easy to use? tf i… (read more)

Please return the scroll bar to the proper width like in Win 10, like Chrome in Win 11. Who's the idiot that thinks tiny thin scroll bars are cool and easy to use? tf is wrong with you idiots. Don't offer me solutions. You are the solution. Update firefox, fix the damn scroll bar.

Asked by br1263 5 months ago

Last reply by cor-el 5 months ago

Having Trouble Exporting Bookmarks

I've been trying to export my bookmarks to an external hard drive so that if something should happen to my computer I have a file of them. I'm using Windows 11. When I e… (read more)

I've been trying to export my bookmarks to an external hard drive so that if something should happen to my computer I have a file of them. I'm using Windows 11.

When I export the bookmarks as an HTML file, it saves OLD bookmarks from a few years ago, not the current ones. I know this because when I go to my external hard drive and click on the file and open it up it shows the old bookmarks.

I have no idea why this is happening. Can anyone help me? Thanks.

Asked by MJBalt 5 months ago

Last reply by cor-el 5 months ago

Istalled acrobat and now fire fox doen't work

Can anyone help me figure out how I can get fire fox to work again..I installed acrobat last night and it did crazy things to my computer, and fire fox will not work anym… (read more)

Can anyone help me figure out how I can get fire fox to work again..I installed acrobat last night and it did crazy things to my computer, and fire fox will not work anymore

Asked by westcoastsmarthomes.cal 5 months ago

Last reply by zeroknight 5 months ago

Trying to Run Java In Browser In Linux

I'm trying to run Java in the browser on Linux, but it's not working. I've gone all the way back to Ubuntu 7.10 where the default Java is included with the operating syst… (read more)

I'm trying to run Java in the browser on Linux, but it's not working. I've gone all the way back to Ubuntu 7.10 where the default Java is included with the operating system by default, and it is NOT detected in the latest version of the web browser that it can run, which is 17.

Asked by virtual_law 5 months ago

Last reply by James 5 months ago