Firefox Support Forum

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeting." But now it doesn't work. Nothing happens. Why? At one point Firefox put up a message that asked me to choose something and I did, and after that, it never worked again.

I can get into my zoom meetings using their meeting number and password through the zoom app, but it's more convenient to just click on their link in emails and open it within the browser.

Help please. Thanks in advance. I am using MacOS HighSierra 10.13.6, i cannot go any higher on this older mac. Firefox version is 115.7.0 esr

By the way, this version of Firefox allows me to use the internet without messages from websites telling me my browser needs upgrading. For ex., google chrome browser will not update anymore on HighSierra and my banking website and others do not perform properly with Chrome. But they are ok with Firefox. So thanks for this.

Kathy

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!

/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Facebook will not load on my Macbook pro anymore.

I've been using Facebook on my Mac for many years, no problems.

About 2 months ago, it stopped loading: "Gah, your tab crashed."

I went through all the self-help tips, clearing add-ons etc, clearing cache, making sure Firefox and IOS are up to date, etc., nothing works.

I've now migrated to Safari but miss Firefox.

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

I've been using Firefox for iOS for several years and know how to use it at a basic level.

Just in the last couple of weeks, it doesn't want to open any buttons. That means if I want to write an email and add an attachment, or I want to post a listing on my Etsy shop and click on 'Add Photos', I click, and nothing happens. Just below this box, in fact, is 'Add images (optional):' and then a button that says 'Browse...'. Nothing happens when I click this button. There's no notification saying pop ups are blocked, just nothing happens.

So I find myself having to close down Firefox and go to Chrome or Safari, over and over again – it's so annoying, because all my passwords are saved on Firefox, so I'm just flicking between them all the time!

Any reasons you can think of? It seems to be up to date? Version is 119.0.1 (64-bit). Thanks!

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.

/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

garbled fonts on websites after upgrading to mac OS ventura 13.3

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.