Showing questions tagged: Show all questions
  • Solved

Tabs won't close, suddenly links open a new window instead of a new tab.

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to al… (read more)

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to allowing "command" + clicking a link to open in a new tab & not a new window? I've tried shift + re-opening Firefox & I tried 'safe mode' & it's still happening.

Asked by gah1114 3 days ago

Answered by gah1114 3 days ago

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 3 days ago

Last reply by FredMcD 3 days ago

Firefox 83 Cannot clear ALL Cached Web Content

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains? Can someone please help me out here? I cleared and cleare… (read more)

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains?

Can someone please help me out here? I cleared and cleared, restarted the machine... I cannot get rid of the (6.0K)?

I'm using a 5 day old new MacBook Pro (16-inch, 2019), running MacOS Big Sur 11.0.1, using FireFox 83.0 (64-bit)

it's frustrating and I don't want anything stuck in my cache that might be tracking me, following me around.

Asked by joecrowley2 3 days ago

Last reply by joecrowley2 2 days ago

preview thumbnails tab

Hello, first sorry for my english... I'm looking for how to have a large thumbnails of an open tab, just by passing the mouse cursor over it. I tested a multitude of add-… (read more)

Hello, first sorry for my english... I'm looking for how to have a large thumbnails of an open tab, just by passing the mouse cursor over it. I tested a multitude of add-ons but each time the image is too small and it requires a new window

I specify that I under: System: MacOs browser: firefox 83.0

Asked by jlughetto 2 days ago

Cannot create Certificate Exception

On my home network, I run a Ubiquiti UniFi Network (Security Gateway, Switch and WiFi Access Points). I access the administrative functions with UniFi Controller software… (read more)

On my home network, I run a Ubiquiti UniFi Network (Security Gateway, Switch and WiFi Access Points). I access the administrative functions with UniFi Controller software which accesses those functions via https://localhost:8443. The Gateway Roouter itself is at 10.0.0.1:443, but cannot be administered at this address.

When I try to access the website, I get the standard Firefox invalid security certificate warning as the certificate is self-signed (image 1). Once I Accept the Risk and Continue, I can successfully log into the site. But once I quit my Firefox session, whenever I launch Firefox and try to access the site, I am again given the same invalid security certificate.

Previously, I was able to create a certificate exception which bypassed that warning, but no longer.

When I go into Firefox's Preferences : Privacy & Security : Certificates : View Certificates page, I can see a Temporary exception (image 2), which presumably only lasts for the current session. I try to Add Exception, enter my localhost port number' (image 3), then click on Get Certificate. It tells me that I have valid, verified identification. There is no need to add an exception (image 4).

And yet, every time I visit the localhost website, I am prompted with the warning. Any ideas of what I might do avoid this warning every time I want to access it? Is there some way to allow this device (or even ALL devices) on my home network to be trusted?

Also attached are images of my UniFi Certificate.

Thank you for any assistance.

Asked by mhwill 2 days ago

  • Solved

PR_END_OF_FILE_ERROR

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load f… (read more)

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load fine, the next I get the error message, the next day it'll load fine again. And the problem seems to be getting worse... It's driving me mad! Please help!

Asked by simhort 2 days ago

Answered by FredMcD 2 days ago

Screenshot function stopped working completely

Hi all, After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and … (read more)

Hi all,

After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and the [three dots] -> Take Screenshot menu action does nothing. Moreover, the icon of the function seems to be missing (see attached images). I run latest (83 64-bit) version on a new MacBook pro.

Thanks in advance, Alex

Asked by alexgek 1 day ago

Firefox Update destroyed all of my Bookmarks, Windows, etc. Years of work! What can I do?

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to … (read more)

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to do to make my final decision. It looked good so I said OK.

What it actually did was download the complete app and ask if I wanted to keep the old version as well. So I kept the older version (which had been up to date to this point) and opened the new one. It appeared to be totally "plain vanilla" with none of my bookmarks or windows, etc. I looked for my Bookmarks and all it had was some of my bookmarks from the Bookmarks Bar, none of my tons of years of important and properly organized bookmark folders.

I immediately quit, rebooted my computer, and went back to my older app - remember the one I did say to keep - and I got exactly the same behavior from it. I then completely trashed the "new" version and rebooted my computer again . . . then tried the older version . . . but that time things got worse. I did not even get the old Bookmarks Menu bar.

I then rebooted and went to my backup, brought back the copy from my last backup a month ago, and tried to run it. This time I got a message saying that opening the older version could destroy all my settings . . . but I did not care as I would rather go back a month ago than be where I am now! However, it would not allow me to open the older version because of the possibility of destroying . . . nothing!

HOW do I at least get back to my older version that would have probably 90% of my older Bookmarks/Folders and settings? I have that older copy and a full backup of my HD . . . but I do not know what, other than the Foxfire Application I need to look for and replace on my system. I assume there are some files stored in System folders that I need to replace, but I could not find them as I can't find anything in the Library or System directories that are identifiable as Firefox files.

All help appreciated . . . guess there will be no Cyber Monday shopping for me!

Thanks!

Asked by kfairey 1 day ago

Last reply by FredMcD 1 day ago

Deleting History

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is u… (read more)

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Asked by rgren1 1 day ago

Last reply by FredMcD 1 day ago

Collections sync

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I a… (read more)

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I also recently upgraded my phone- my collections haven't transferred over to my new phone and that's also frustrating. I might just be an idiot but i can't seem to find any documentation on whether collections syncs between desktop and mobile; an indication that this is generally thought to be so obvious it needs no documentation.

Asked by levisjeans5 1 day ago

Cannot select built-in camera on iMac

Whenever I have to go to a videoconference hosted through the browser (like GoogleMeet or Theranest), Firefox asks me to choose a camera, but it doesn't allow me to choos… (read more)

Whenever I have to go to a videoconference hosted through the browser (like GoogleMeet or Theranest), Firefox asks me to choose a camera, but it doesn't allow me to choose the built-in FaceTime camera on my iMac. The only option it offers is EpocCam, which I have installed on my phone but never use. (I've attached a screenshot so you can see that I can't choose any other camera – it just doesn't give me the option!) I must have selected EpocCam once several months ago, but I cannot figure out how to get rid of it as an option on Firefox and I can't choose the built-in camera. I've searched for hours to find a solution but can't figure out how to deal with this. I don't have a similar problem on Safari, which is the only other browser I have installed at this point; and I don't want to migrate all my stuff to a new browser just because of this presumably easy-to-solve problem. Help!

Asked by jason.robert.brown 1 day ago

zoom links blocked

hi all! I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile Experienced behavior: Click on … (read more)

hi all!

I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile

Experienced behavior: Click on zoom (meeting tool) link New tab opens w/ 'Did Not Connect: Potential Security Issue'

Expected behavior Click on zoom link New tab opens w/ request to open in application Choose Zoom application Open Meeting

Asked by flekkowich 1 day ago

Get virus/spywae msg when trying to access file online from trusted site

I keep getting this error message: Virus/Spyware Download Blocked Download of the virus/spyware has been blocked in accordance with company policy. Please contact your s… (read more)

I keep getting this error message:

Virus/Spyware Download Blocked

Download of the virus/spyware has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: abcrs.resources.ca.gov/guidelines/guideline_655.pdf

Asked by brettgbaker 1 day ago

Last reply by FredMcD 1 day ago

Text Coming Up as Boxed ?s or Gobbly Goop

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed q… (read more)

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed question mark. Also when I do an internet search is comes out crazy alien like text / weird code. See attached screen shot of a basic search for 'books'. I prefer using Firefox over Safari and would love to remedy this.

Using current version 83 on Mac OS 10.15.7.

Thank you

Asked by bba3littlebirds 1 day ago

Bluetooth headsets continuously toggling call mode when using microphone

In recent weeks, calls with audio have become buggy in Firefox. Whenever I engage in a call that accesses the microphone while I have a bluetooth headset connected, the h… (read more)

In recent weeks, calls with audio have become buggy in Firefox. Whenever I engage in a call that accesses the microphone while I have a bluetooth headset connected, the headset starts continuously toggling call mode on and off for an extended duration. This can be anywhere from 10 seconds/3ish toggles to never-ending (meaning I got tired of waiting after about 3 minutes/55ish toggles).

Today I finally decided to debug further. Here are my findings:

  • Problem only exists in Firefox. I tested with Safari, Chromium, Slack and Discord, with no trouble presenting itself in any of them
  • Problem relates to all bluetooth headsets. I have tested with Sennheiser Momentum 2 Wireless and Steelseries Arctis Pro Wireless, with both exhibiting the problem in Bluetooth mode. If I have no bluetooth headsets connected, the problem does not present itself. There is also no problem if I connect the Arctis using the wireless base station (which in turn is connected to the laptop by USB) instead of bluetooth. Using the base station, call and non-call are exposed to my mac as different/simultaneous channels — this may have something to do with it.
  • Problem persists with hardware acceleration toggled off
  • Problem persists in safe mode
  • Problem persists in private mode
  • Problem persists both on Whereby.com and Discord.com. On Whereby, it also interferes with the camera. This leads me to believe it might have something to do with WebRTC, as I think both websites use it.
  • Problem persists after reinstalling Firefox
  • On a possibly related note: if I end the voice chat session after it has stabilised, call mode toggles off slowly and always sends a "start playing media" signal to my Mac, even if it didn't pause anything when toggling call mode on.

In sum, this leads me to believe there is some sort of bug in Firefox causing this, but the lack of other topics on here with the same problem makes me skeptical. I am open to any suggestions with regards to further testing I can do. This is obviously very annoying, and I would like to have bluetooth calls working again.

Asked by Lemonous 23 hours ago

Last reply by nostromov 9 hours ago

  • Solved

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 22 hours ago

Answered by jscher2000 22 hours ago

  • Solved

On localhost fetch headers.get comes up null for everything

I've been having this issue ever since the latest release of firefox. Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any h… (read more)

I've been having this issue ever since the latest release of firefox.

Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any headers from the fetch response. If I refresh firefox this fixes the issue, but only for a small amount of time. The same bug doesn't happen on chrome and I haven't had it happen to me yet on firefox developer edition. It happens if I use this browser on private browsing with no plugins as well.

Note that we do use a fetch wrapper but it essentially returns the entire response object in the screenshots below.

Also note that it doesn't seem to happen anywhere but localhost. Is there anything I can do here?

Asked by tbednarczyk 22 hours ago

Answered by tbednarczyk 20 hours ago

Firefox on Mac : Files dropped on desktop never go where I want

Hello, I'm posting because I found nothing on the internet about this. When I want to drag and drop a file from Firefox (for example : an image) to my desktop, the file a… (read more)

Hello,

I'm posting because I found nothing on the internet about this.

When I want to drag and drop a file from Firefox (for example : an image) to my desktop, the file always get placed somewhere decided by Firefox instead of the place I wanted.

Example : I want to drag and drop an image from Firefox on the bottom left of my screen, and it gets placed on the top right.

This is really annoying because Firefox always decide a different place to put the file, and I always lose time looking for the file on my desktop.

This is the only application that I use that does this.

Is this possible to fix ?

Thank you for helping !

Asked by rem5227 20 hours ago