Showing questions tagged:

someone is getting on my account with a Linux WhatsApp is it? computer ,tablet,or a phone

Iam getting statements saying someone living in same town as I getting on my account with a Linux or android what is Linux representing and when they say android with on… (read more)

Iam getting statements saying someone living in same town as I getting on my account with a Linux or android what is Linux representing and when they say android with one ?? I have 3 different thing's i use but I never use a computer. Lap top or desk type???.

Solved 1

Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and google still function like normal. Is this an attack on Linux supported browsers?

"Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and g… (read more)

"Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and google still function like normal. Is this an attack on Linux supported browsers? " I contacted United Health Care (UHC) regarding their menu disappearance and treated it like error on my end until I discussed doing their recommend fixes and the only ones that worked are going to other Google or Micro-Soft supported browsers. FireFox was working fine until three weeks ago. What's up, is it FireFox or UHC?

Solved 5

Streaming video and scrolling performance got worse

My Dell Precision Laptop from 2019 runs a frequently updated Ubuntu 24.04. About one or two weeks ago, after one of the latest Firefox updates, i noticed that video stre… (read more)

My Dell Precision Laptop from 2019 runs a frequently updated Ubuntu 24.04. About one or two weeks ago, after one of the latest Firefox updates, i noticed that video streaming produces rectangular flickering in rapid sweeps. ( Also fast scrolling large text websites produces similar flickering, I think I would have noticed it before...) . If you detected it once, you see it always again... :-( First I fiddled around with the nvidia settings because the driver was also recently updated, without much success. Playing locally stored videos, e.g. with VLC media player, still works fine, so the nvidia driver is not the problem i think. Yesterday I installed Chromium and the video performance is fine! As good as with firefox some weeks ago! So it must be one of the latest updates, that causes the problem. Generally I like firefox more than chromium. I like the control you have, e.g. via Add ons.. So I hope that the firefox performance will increase again... Thank you for firefox! Florian Mengedoht

Solved 2 50

Requested a refund for Mozilla VPN and then sent a follow-up email to cancel the request

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to d… (read more)

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

Solved 1

Sudden UI enshittification (without installing an update)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everythi… (read more)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everything, and made every ui element animated. Ive figured out of how turn vertical tabs back off, and while I was writing this, I figured out where to turn off this stupid animated gizmo to select what I actually want, instead of directly bringing up my bookmarks/history. How do I stop a random website from overriding my settings in the future? If discord can do it through incompetence another website can surely do it maliciously and I really dont fancy this happening again. The "best" (and completely unrelated) I've found on how to undo this, let alone prevent it from happening again is pressing esc or f11 because of course everything these days has to drown in AI slop :/

Solved 1

Some iCloud+ customers cannot sign up for a Mozilla VPN subscription or report bugs via Mozilla Connect

I'm unable to file this bug report by myself. I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I … (read more)

I'm unable to file this bug report by myself.

I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I can only sign up for a Mozilla VPN subscription using a mobile device so I downloaded the Mozilla VPN iOS app from the App Store. I opened the app and an in-app Safari window taking me to a Mozilla account sign-in page popped up after a minute. The website stated "Oops, something went wrong. Please check your connection, disable any ad blockers, or try using a different browser". I didn't know what to do so I gave up and deleted the app.

A few weeks later, I re-downloaded the app and pressed the menu button on the top right of the in-app Safari window, then clicked on the three-dot button and "Show IP address" and was able to sign into my Mozilla account successfully after switching to my password manager app, which was Firefox.

However, I opted not to sign up for Mozilla VPN because Brave VPN was offering a similar service but with 10 simultaneous connections instead of just five and various vertically integrated services and subscriptions that Mozilla doesn't offer in Australia. I also wanted to share my subscriptions with my family without sharing my Mozilla account, which I used for Firefox browser sync. Separately, I was also unhappy that Mozilla VPN is a partnership between Mozilla and Mullvad since one of the two co-founders of the latter uses his wealth to fund 75% of a political party that refers to non-white immigrants as "parasites" and is actively advocating for their "comprehensive remigration". While I wanted to support Mozilla's mission, whatever impact Mozilla has pales in comparison to this.

I believe that the iCloud Private Relay IP address that I was using was blocked by the Mozilla accounts sign-in page and it is possible that most non-technical iCloud+ customers who face similar issues would choose not to sign up for a Mozilla VPN subscription via the Mozilla VPN app as a result. I don't know where to file this bug because the "File a bug report or feature request for Mozilla products" page doesn't seem to have an option for Mozilla VPN. I was also unable to submit this via Mozilla Connect as I had closed my previous Mozilla Connect account and it is showing me a 401 error whenever I try to sign in with my Mozilla account.

Locked 1

Page translation sometimes does not work

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it do… (read more)

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it doesn't seem to work on https://wiki.openstreetmap.org/wiki/NL:Basisregistratie_Adressen_en_Gebouwen which I'd like translated to English. Even though Firefox thinks the page was translated, only one of the headings seems to be in English.

I would like to understand how to troubleshoot this and help you improve this great feature. Thank you in advance.

Solved 6 30

UI elements turn black due to a theme loading failure.

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme… (read more)

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme.

Going to Settings and disabling the theme (which automatically falls back to another theme) resolves the problem.Re‑enabling the problematic theme does not reproduce it immediately. However, the issue reappears after restarting Firefox.

System Info: OS Arch Linux x86_64

├   KER  Linux 7.1.3-arch1-2
├   PAK  1537
├   AGE  34 days
└   USR  chen-shuhan@archlinux


WM niri 26.04 (Wayland)

├   SHE  fish 4.8.0
├   TER  kitty 0.47.4
└   TFO  JetBrainsMapleMono-Regular (13.5pt)
Solved 8 10

My browser (latest nightly) thinks its a word processor. Enter key in Google search drops to a new line

My Firefox browser (nightly snap 154.0a1 on Ubuntu 24.04) has been misbehaving lately (~2 weeks now) and I'm at a loss why. First, when I scroll using the mouse wheel, th… (read more)

My Firefox browser (nightly snap 154.0a1 on Ubuntu 24.04) has been misbehaving lately (~2 weeks now) and I'm at a loss why.

First, when I scroll using the mouse wheel, the scrollbar continuously shoots back to the top constantly during scrolling.

Second, when I type text in a Google box and hit enter key, it drops to the next line - like one would expect in a text processing application.

Third, when on YouTube, trying to rewind/forward video instead starts navigating to clickable links. Of particular note (see the attached screenshots) is the appearance of text (such as "Skip navigation" and "Volume" to name a few) - something I've never seen before.

This happens with a new profile as well.

Now, I know that nightly will sometimes have broken items but this is a weird one. I at one time thought the batteries on my wireless keyboard could be responsible but new batteries (confirmed new with a digital multimeter) did not change that.

I'm on Ubuntu 24.04 LTS fully patched. Anyone here with ideas on what it might be?

Solved 4 20

Trouble with California Franchise Tax Board

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the bac… (read more)

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

Solved 2 60

Why does the Firefox User Agent String still say X11 when the truth is Wayland

I'm running Firefox under Ubuntu, Ubuntu is using Wayland which replaced X11. Firefox's User Agent string still refers to X11, this does not cause me any problem but I'm … (read more)

I'm running Firefox under Ubuntu, Ubuntu is using Wayland which replaced X11.

Firefox's User Agent string still refers to X11, this does not cause me any problem but I'm curious.

I realise some websites might be expecting to see "X11" and could get upset if presented with "Wayland" instead but in various walks of life telling the truth is often the best policy.

about:support in Firefox shows me:

User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:152.0) Gecko/20100101 Firefox/152.0 Window Protocol wayland

Solved 3 80

The translator is not working (AI)

Good afternoon! Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Fi… (read more)

Good afternoon!

Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Firefox (152.0.4 (64-bit)).

Can you tell me how to fix the situation?

PS: I have attached screenshots.

Solved 5 10

History settings greyed out

Hello! 'I have the menu bar enabled- When I go to "History", the settings Restore Previous 'Session Recently Closed Tabs Recently Closed Windows are greyed out. I want my… (read more)

Hello!

'I have the menu bar enabled-

When I go to "History", the settings

Restore Previous 'Session Recently Closed Tabs Recently Closed Windows

are greyed out.

I want my tabs back!

Regards,

Per Gunnarsson

Solved 2 50