Firefox Support Forum

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

I run Firefox 121.0 on Windows 10 Pro. I use a VPN (ExpressVPN) and normally run Ghostery and uBlock Origin. When I log onto Townhall.com and enter my VIP credentials all is fine. However, when I read an article I should be able to access the comments. I cannot in Firefox and this is something that has occurred about 3-4 weeks ago. For years I have not had any problem like this with Firefox.

I tested VIP access with my iPhone - works fine. I tried Vivaldi - works fine. I tried Chrome - works fine. I try Firefox - fails!

I ran Firefox in "TroubleShoot" mode, with all add-ons turned off and it also fails. Even when I run Vivaldi I have Ghostery and ad blocking turned on, but Ghostery does allow townhall.com on their whitelist.

I've send emails to Townhall.com and am not getting any responses. However, I was having the issue with all devices but all have been fixed except with Firefox. So, I have no idea why this is an issue with Firefox but not with any other device.

Any thoughts?

Hello,

For a long time, I was able to launch Firefox on Windows with the startup switch "-private" which would cause it to launch directly into private browsing mode. I used that in a few local scripts, and created a shortcut to the executable, with this path:

"C:\Program Files\Mozilla Firefox\firefox.exe -private"

Just like that, it worked. Whether by shortcut, terminal command, or execution of a 3rd party script, that startup switch would always open a private browsing window. Until a few months ago, that is, when it suddenly stopped working. Rather than opening a private browsing window, it now does one of two things:

1. If FF was not already running, it opens FF to a tab showing a warning that I am not in private browsing, with a button I can click to launch a private browsing window. (see attached image) This tells me it recognized the startup switch, but...refused to honor it? 2. If a FF window is already open, it launches another (non-private) Firefox window, with no warning about not being in Private Browsing mode.

Was this an intentional change? Is that startup switch just not supported anymore? I tried a quick web search, but all I was finding were unhelpful suggestions like "right click on the FF icon" and "pin to start." Not what I'm looking for.

Thank you!

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url

I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is Ublock Origin and User-Agent Switcher and Manager (i disabled this second and didn't solve either) What should i do?

When I start typing my cursor disappears. It does not reappear until I've clicked a few times or wiggled my mouse a lot. This is quite an inconvenience, and I've tried to find a solution for far too long now. This also does not seem to affect any other application other than Firefox.

I have set both widget.windows.hide_cursor_when_typing=false and hideCursorWhileTyping=false I have also verified that there are no OS-level options set for this behavior, although I feel the above settings should override OS settings.

System details: Firefox 121.0 64-bit Mozilla Firefox for Ubuntu (non-snap) Ubuntu 22.04.3 LTS Gnome 42.9 Experienced on both X11 & Wayland

Please let me know if any additional information is needed

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

Hello everyone!

For a couple of months now, Firefox has had no sound. T^T Uninstalling, reinstalling and resetting didn't seem to make an impact.

I did the "usual fixes" like rebooting, Windows (every sound, volume & device settings), checking for muted tabs and see if Firefox was wired to the right sound device etc, unfortunately to no result.

I even switched sound cards and reinstalled sound drivers but these worked fine everywhere else so it was unlikely they were the problem in the first place.

I think... I am a bit stuck! ^v^' I can share the full extended troubleshooting information if needed.

Thank you very much!

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue that no other open program has. I have firefox pinned to my taskbar (image 1.) When I click it (image 2) it's supposed to expand into a full size tab but it stays as just an icon.

But when I right click and open taskbar settings, firefox remembers that I have combine task bar set to off and correctly expands into a full tab (image 3.) I'm not sure if this is a firefox issue or a general windows issue. Thanks for any info anyone can provide.

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

Using Firefox to access TDeasyweb banking appears to work thought the login process, however accessing anything on the web site causes the web site to put me back to the login screen. I am running Ubuntu 22 on a desktop and a laptop with Firefox 121 64bit. I have contacted TD regarding this and the solution suggested was to use a difference browser or disable all the extensions and try again. Does anybody know a REAL fix for this?The problem seems to be fixed if the "delete Cookies" extension is disabled

I managed to change colors of almost everything in my firefox browser but despite selecting dark mode and trying all different options in firefox color, all the menus just refuse to not be white. So my question is how can I change color of all the menus (file, history etc.) to be anything other than white?

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE