Showing questions tagged:

using Dragon NaturallySpeakingprofessional 16.1 with Firefox

I have been using Firefox with Dragon Naturally Speaking Professional 16.1 since 2022. Never had a problem with dictating into any boxes or search bars before today. Now … (read more)

I have been using Firefox with Dragon Naturally Speaking Professional 16.1 since 2022. Never had a problem with dictating into any boxes or search bars before today. Now I cannot dictate into those and I need to. I am a quadriplegic and ventilator dependent and need to use Firefox and be able to dictate into it. Can someone tell me what to do to get that to work again?

Open 1 155

I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (read more)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

Archived 1 371

Stuck trying to sync phone app with computer

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authe… (read more)

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authentication app and can't figure out what the Firefox one is. There does not seem to be a workaround. I can't use a backup code or reset option. I am trying to figure out what to do.

Thank you

Archived 1 269

Why is Firefox promoting the Qatari regime's propaganda mouthpiece?

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers … (read more)

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers of human rights. It allows no political parties, tolerates no criticism, and severely punishes online dissent. It has absolutely no LGBQ rights, is deeply misogynistic and antisemitic and uses slave labor extensively. Additionally, it is a known supporter of extremism and terrorism. It is not OK to push their propaganda outlet on the front page.

Solved 1 145

Account Breach

There was a login initiated by someone other them me on my account. Can they have accessed all my bookmarks which also have my embedded passwords??

Archived 1 158

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved 2 289

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Solved Archived 6 130

Firefox reset itself after update, profile data gone

Hi I've just booted my machine and opened Firefox, only to be presented with a completely fresh install. All my settings, bookmarks and history gone. It was fine yesterd… (read more)

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

Solved Archived 7 1565

Firefox Will Not Verify Add-on

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem t… (read more)

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari

Archived 3 204

some fonts are ugly

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead … (read more)

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead of your selections above" is enabled. don't have same issue in any other gtk apps on my system.

Archived 4 214

What's going on with my FireFox screen. How did I find myself in India? (based on "pocket news") Where's my window for searches?

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None… (read more)

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

Open 4 133

Is there a way to get a certain section of Recommended Stories on the home page?

Either removing certain ones I don't care about or getting ones back I may have already taken out? I don't see either of those functions any more but I swear there was a … (read more)

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Open 3 119

google authenticator 2fa

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says syn… (read more)

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas

Archived 1 295

ios Mobile syncing

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate … (read more)

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate to the QR code and take a picture. I confirm the desktop with the i phone. Then it asks for 2 step verification code from an authenticator. I don't get one. So I download an Authenticator app. And nothing shows up there either. The problem is getting a code from an authenticator to complete the process. What should I do?

Archived 1 305

Tab function

I am trying to move one tab from one window to another. It says I should be able to move it just by clicking on the tab and dragging it to the window I want to move it t… (read more)

I am trying to move one tab from one window to another. It says I should be able to move it just by clicking on the tab and dragging it to the window I want to move it to. But, when I try this nothing happens, it won't move.

Want can I do to resolve this?

Thanks

Archived 7 147

Firefox translates the word "Deutsch" to "English" (probaly other languages too)?

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language op… (read more)

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language options. For example, when translating a page from German to English, the word "Deutsch" (often listed in the website's built in language settings) is translated not to "German", but to "English". While technically correct in that the page is now displaying English thanks to the Firefox translation, it would probably be better to show "German" so that it is easier to switch the website language and not have a duplicate "English" option in the website's dropdown menu. I have noticed this on multiple websites, specifically with German, but it might be with other languages as well. Hopefully this explanation of the issue makes sense, and see my attached screenshot which shows this issue. Please let me know if there is somewhere else I should submit this too.

Open 1 173

Firefox account compromized

Hi, When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so. All my passwords are synced to firefox acco… (read more)

Hi,

When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so.

All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.

Archived 2 191